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“Sherry's Review” 5 of 5 stars
Review of Hilton Garden Inn Tampa East/Brandon

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Hilton Garden Inn Tampa East/Brandon
3.0 of 5 Hotel   |   10309 Highland Manor Drive, Tampa, FL 33610   |  
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Ranked #16 of 159 Hotels in Tampa
A TripAdvisor Member
“Sherry's Review”
5 of 5 stars Reviewed June 28, 2013

I always choose a Hilton hotel when traveling where available. I always feel safe, hotels are clean, fresh and comfortable. Staff is very pleasant and helpful with any needs that I may have during my stay.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, July 3, 2013
A TripAdvisor Member,
Thank you for your review and complimentary feedback on our clean hotel, comfortable accommodations, and helpful staff. We appreciate your loyalty to our brand and we’re glad you enjoyed your stay. Please plan to visit us again at Hilton Garden Inn Tampa East/Brandon. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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350 reviews from our community

Traveler rating
    230
    74
    28
    15
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Portuguese first
  • Swedish first
  • Any
English first
Ohio
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 25, 2013

We stayed here last year on our way to a cruise. This was one of the most accommodating places we have stayed. The staff was attentive, the room clean and the breakfast wonderful with a great variety of food. We were able to park our car there and and leave it for the duration of our cruise. They provided a shuttle service to the ship dock and a return service when we got back in port. This is a great choice if you are visiting Tampa whether going on a cruise or just visiting the area.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, June 30, 2013
Redirecting,
Thank you for your review and recommendations of our great hotel to future travelers. I’m happy to hear that our hotel was ideal for your cruise travels and you found the shuttle service to be of great value. We appreciate your kind comments about our attentive staff, clean rooms, and great breakfast selection. We hope you have an opportunity to visit us again soon at Hilton Garden Inn Tampa East Brandon. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa, Louisiana
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 24, 2013

This is an awesome hotel!!! This is the cleanest and friendliest hotel we have ever stayed at and we travel A LOT!! Every staff person you came in contact with greeted you and had a smiling face. The front desk staff was amazing and always asking if we needed anything when we passed. The breakfast buffet was amazing and the Chef Stevie was awesome, we have 4 kids and he was always willing to cook whatever they wanted and did it with a smile on his face. They loved the Mickey Mouse pancakes!! The room was the cleanest room we have ever stayed in! Thanks Patricia!! She always made sure we had everything we needed for a comfortable stay!! The pool area was amazing and the pool was very clean. This was the best hotel we have stayed at and will be going back!! Just a tip and this has nothing to do with the hotel DO NOT order food from the restaurants that slip the papers under you door.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, June 30, 2013
Joe W,
Thank you for your review and complimentary feedback on our great hotel. I’m pleased to hear that our clean accommodations, pool area, and friendly staff made for an enjoyable stay for you and your family. We have a great team of dedicated associates that genuinely care about providing each guest with an exceptional experience. I’ll be certain to recognize Stevie and Patricia with a special commendation for their hospitality and outstanding service. We look forward to your next visit for more family fun with us at Hilton Garden Inn Tampa East Brandon. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Coast, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 23, 2013

Front desk staff was excellent! Very courteous and friendly and was very willing and happy to help us find things to do in the area (shopping!!). The room was very clean and felt so much like home (Thanks Pamela for a job well done in cleaning!). Will definitely stay again if I'm in the area.

Room Tip: Pool view has great rooms and lots of sunshine during the day. We stayed above the pool area. Nice r...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, June 29, 2013
san c,
Thank you for writing a review and sharing the experience with us at Hilton Garden Inn Tampa East/Brandon. It’s wonderful to receive your kind comments about our clean accommodations and our staff’s excellence in service. We have a great team of associates dedicated to providing each guest with an exceptional experience. I’ll be certain to pass along your complimentary feedback to our team and recognize Pamela with a special commendation for her outstanding service. Thank you again for writing. We look forward to seeing you again soon.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Port Richey, Florida, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2013

The staff and accommodations at this hotel are excellent.
The chef made omelets to order, perfectly. Other servers were aware of special diets, restrictions and adjusted the meals accordingly without making a fuss.
Interactions with all staff were easy, welcomed and everyone was eager to please.
When going to conferences some members are willing to share and this would not be a problem because the rooms are spacious and even the standard 2 bed room would be acceptable.

Room Tip: Rooms are spacious so 4 people can comfortably fit.
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, June 29, 2013
Sue S,
I’m happy to hear of your pleasant stay, and your appreciation of our excellent staff. We have a great team of associations that are dedicated to providing an exceptional stay for each guest. We enjoyed having you as our guest, and we hope you’ll have an opportunity to visit us again soon. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 8, 2013 via mobile

Great hotel with an even better staff! I was greeted and checked in by both Lisa and Tara, who were both very professional and welcoming. My room was very clean and exactly as described. Jasmine was tending the bar and was a great bartender. My drink was never empty upon request. These are the type of people who make staying at Hilton Garden Inn's an amazing hotel atmosphere. I will definitely be staying here again!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, June 13, 2013
Oneabgol4,
We’re happy to have had you as our guest, and we’re glad you enjoyed your stay with us at Hilton Garden Inn Tampa East Brandon. It’s wonderful to receive your kind comments about our clean accommodations and wonderful staff. I’ll be certain to recognize Lisa, Tara, and Jasmine for their warm hospitality and excellence in service. We appreciate you patronage and look forward to seeing you again soon. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 6, 2013

I would recommend the Hilton Garden Inn to other family and friends. This particular Hilton Garden Inn is located in a business area that is quiet and set apart from other companies that's in the surrounding area.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, June 13, 2013
Barbara F,
Thank you for writing a review about your stay with us at Hilton Garden Inn Tampa East Brandon. We appreciate your recommendations of our great hotel to family, friends, and future travelers. We enjoyed having you as our guest and we hope you’ll visit us again soon. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tampa East/Brandon

Address: 10309 Highland Manor Drive, Tampa, FL 33610
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Tampa
#11 Best Value Hotel in Tampa
#16 Family Hotel in Tampa
#27 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Tampa East/Brandon 3*
Number of rooms: 152
Official Description (provided by the hotel):
Our Hilton Garden Inn Tampa East/Brandon hotel is conveniently located in east Tampa, in Highland Oaks Business Park, near Sabal Park. Enjoy easy access to numerous attractions including the Florida State Fairgrounds, MIDFLORIDA Credit Union Amphitheatre and the Bob Thomas Equestrian Center. A complimentary shuttle from the hotel runs within a five-mile radius, covering numerous shopping, restaurant and entertainment venues. Unwind in a spacious guest room or suite; complimentary WiFi, and a refrigerator and microwave in every room help make you room a Tampa home on the road.The relaxed atmosphere of Great American Grill® makes the ideal venue for lunch or dinner, in addition to its famous cooked-to-order breakfast. The 24-hour Pavilion Pantry® offers snacks for your in-room microwave. Keep beers and sodas cool in the in-room refrigerator. Maintain your work-out routine in the contemporary fitness center. Refresh under Tampa sun in the outdoor pool. Hilton Garden Inn Tampa East/Brandon hotel makes an elegant venue for meetings and functions of up to 180 guests. ... more   less 
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Also Known As:
Hilton Garden Inn Tampa East/Brandon Hotel Tampa
Hilton Tampa
Hilton Garden Inn Brandon
Tampa Hilton

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