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“Great for a short stay” 5 of 5 stars
Review of Hilton Garden Inn Tampa East/Brandon

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Hilton Garden Inn Tampa East/Brandon
3.0 of 5 Hotel   |   10309 Highland Manor Drive, Tampa, FL 33610   |  
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Ranked #7 of 159 hotels in Tampa
Virginia
Top Contributor
91 reviews 91 reviews
52 hotel reviews
Reviews in 60 cities Reviews in 60 cities
96 helpful votes 96 helpful votes
“Great for a short stay”
5 of 5 stars Reviewed January 31, 2013

We were here for one night and really liked this place. We felt like we were in heaven after checking out early at the Hampton Inn Tampa/Brandon-- the HGI was so much nicer and surprisingly was $30 less expensive than the Hampton. The grounds around the hotel are beautiful, room is typical HGI, very clean and comfortable, staff is friendly. Breakfast was very nice -- its not included but is only $10.95 with an option for a less expensive continental version.We would definitely stay here again when in the Tampa area.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Tampa_East, Director of Sales at Hilton Garden Inn Tampa East/Brandon, responded to this review, February 11, 2013
Dear Traveler,

Thank you for your outstanding review of our hotel. We are tucked away in a business park, yet close enough to the highway for easy access to I-4 and I-75. Our goal is nothing short of making sure your next stay is even better. Please visit us again soon.

Sincerely,

Cayla Conley
Director of Sales
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289 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Orlando, Florida
1 review
4 of 5 stars Reviewed January 29, 2013

Nice hotel! Great restaurant with good service and food quality. Nice gym and very nice overall look-clean and pretty. Room a great size with fridge and microwave. Mattress too hard and internet connection spotty at best, otherwise really nice stay!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Tampa_East, Director of Sales at Hilton Garden Inn Tampa East/Brandon, responded to this review, February 11, 2013
Dear David,

Thank you for your review of our hotel. We apologize for the inconvenience. From our records it seems that we may have been updating our wireless network at the time and it seems that you may have been connected to our old infrastructure instead of the new connection. On your next stay please engage any of our friendly staff in assisting with any issues that may arise. Also, our Garden Sleep System beds are adjustable. Our staff can assist you with specific instructions on reaching your desired comfort level. We hope that you will stay with us again so that we can meet and exceed your expectations.

Sincerely,

Cayla Conley
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville Beach, Florida
Top Contributor
89 reviews 89 reviews
33 hotel reviews
Reviews in 50 cities Reviews in 50 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 29, 2013 via mobile

Most of my hotels are Hilton Gardens.so I do feel I am giving an honest rating "average" .

The front staff is very nice and it seems there are always staff at the front desk so that's great.
As far as the lobby and dining I thought it too awkward to sit at the bar since the bar is set to high for the average person to sit at the bar without feeling you have to reach up to the top to rest your arms.i am 5"10 by the way.

The dining room chairs seem to be losing their stability.two chairs that I tries wobbled from the are and seat joints in the wood giving.
The room I had was very clean and maintained but felt dated from what I am used to in HG's.
From the bathroom to furniture made it feel like a Hampton Inn (same company) then. Business style Hilton garden.

Why stay here? It's clean staff are great and for the area this is a place I would stay again

Why not? If you expect the newer style HG you may feel that it is dated.also they used to have smoking rooms converted to non smoking that that may be another factor in your decision

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Tampa_East, Director of Sales at Hilton Garden Inn Tampa East/Brandon, responded to this review, February 11, 2013
Dear Traveler,
Thank you for your review. We always strive to meet and exceed guest expectations. We are constantly updating our hotel while remaining compliant with Hilton Standards. We recently completed a renovation on our new Pre-Core fitness center. Future updates are planned in accordance with Hilton guidelines. Please feel free to engage our staff with any concerns you may have. Please visit us again soon.
Sincerely,

Cayla Conley
Director of Sales
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Florida
1 review
5 of 5 stars Reviewed January 28, 2013

Love this hotel, location. Will stay there again, again, and again. The staff are extremely friendly and helpful. The breakfast chef is a hoot. It is a quiet and very lovely place to stay. The dining room is open 7 days each evening, which is nice after a long day of driving. The location is right off I-75 but situated in the trees.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Tampa_East, Director of Sales at Hilton Garden Inn Tampa East/Brandon, responded to this review, February 11, 2013
Dear Traveler,
Thank you for your kind words regarding your Hilton Garden Inn Tampa East Experience. We look forward to exceeding your expectations again on future stays.


Sincerely,

Cayla Conley
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, FL
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 31, 2012

My husband and I, both retired, travel to Tampa several times a year to go the Seminole Hard Rock Casino, and the Hilton Garden Inn is our hotel of choice - it truly IS a hidden gem, and has become sort of a 2nd home for us! Located in an office park near I-75 off MLK Blvd. (yet without any of the traffic noise), it's nearby to everything in the Brandon/Tampa area, and within 5 miles of the casino as well. The rooms are clean, well-maintained and spacious (complete with desk and ergo-chair for the business traveler), the beds are plush/comfy, and each room is also furnished with a mini-fridge, microwave, and coffee maker (important to us when traveling as we bring our own food/snacks and eat in the hotel room). The outdoor area with barbecue and gazebo as well as the pool/hot tub is great, the landscaping is beautiful! Sitting around the pool, you'll think you are in a secluded, forested area, well away from all the hustle and bustle of life! Plus, the staff is wonderful, always friendly, and very willling to help whenever needed. We wouldn't hesitate to recommend this hotel to anyone (check out the fresh-baked cookies at the front desk, they're delicious!).

Room Tip: We usually ask for a higher-up room facing the back of the hotel (pool and gazebo area) just simply...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Tampa_East, Director of Sales at Hilton Garden Inn Tampa East/Brandon, responded to this review, January 14, 2013
Thank you for your great review of our property! We pride ourselves in outstanding customer service. We are so happy that you enjoyed your stay and all of the amenities the hotel has to offer. Our freshly baked cookies which are at the front desk at 5pm are quite the hit with our guests. Please visit us again soon.
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NC
Top Contributor
133 reviews 133 reviews
19 hotel reviews
Reviews in 39 cities Reviews in 39 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 12, 2012

Stayed here for 1 night on 12/10. Hotel wise it is pretty much the standard Hilton Garden. Usual services, all nice, quick easy check in. Location not as bad as folks say. Just off I-75 in a business park so it is in its location to cater to the offices, training complexes etc in this particular business park. Actually very easy to find, just off MLK. Not much around but they have a map and it is a short drive to everything. Just down street form Hard Rock casino and State Fair Grounds. Shuttle service is available for a fee, way way cheaper to rent a car at the airport (specials and only paid $30 versus shuttle at $25 one way. One thing that went above and beyond for me was Mon. night on the business computers trying to print my boarding pass for the next day the computers would not print properly. asked up front, they also had problems so they let me go into their office and the manager for the night logged on to my airline site let me log in and she printed off everything for me. They did not have to do this but went beyond expectations so I was very thankful. Breakfast the next morning standard Garden buffet. Good quick and easy.

Room Tip: rent a car versus shuttle, actually cheaper.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Tampa_East, Director of Sales at Hilton Garden Inn Tampa East/Brandon, responded to this review, January 14, 2013
Thank you for your great review of our property! We pride ourselves in outstanding customer service. We are so happy that you enjoyed your stay. Please visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Top Contributor
149 reviews 149 reviews
24 hotel reviews
Reviews in 50 cities Reviews in 50 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed August 31, 2012

Another good Hilton Garden Hotel. It met my expectations in terms of nice, clean room with a sweet bed for a good nights sleep and wi fi connection. Service was okay. Breakfast was okay. Dinner there was above average, however. The actual hotel location in the area is farther away from things then you may expect given turns and traffic so allow extra time when going out.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGI_Tampa_East, Director of Sales at Hilton Garden Inn Tampa East/Brandon, responded to this review, September 2, 2012
Hi Phil,

Thank you for staying with us and reviewing our hotel on Trip Advisor. I am happy to hear that you enjoyed your stay. We are "tucked away" in a safe location. For your next stay, I wanted to let you know that we have a shuttle that travels in a 5mile range. This shuttle will take you to the Hard Rock Hotel and Casino, the local mall, and various restaurants. This allows you to sit back and relax while we do the driving. Please visit us again soon.

Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tampa East/Brandon

Address: 10309 Highland Manor Drive, Tampa, FL 33610
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Tampa
#9 Best Value Hotel in Tampa
#11 Family Hotel in Tampa
#22 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Tampa East/Brandon 3*
Official Description (provided by the hotel):
Our Hilton Garden Inn Tampa East/Brandon hotel is conveniently located in east Tampa, in Highland Oaks Business Park, near Sabal Park. Enjoy easy access to numerous attractions including the Florida State Fairgrounds, MIDFLORIDA Credit Union Amphitheatre and the Bob Thomas Equestrian Center. A complimentary shuttle from the hotel runs within a five-mile radius, covering numerous shopping, restaurant and entertainment venues. Unwind in a spacious guest room or suite; complimentary WiFi, and a refrigerator and microwave in every room help make you room a Tampa home on the road.The relaxed atmosphere of Great American Grill® makes the ideal venue for lunch or dinner, in addition to its famous cooked-to-order breakfast. The 24-hour Pavilion Pantry® offers snacks for your in-room microwave. Keep beers and sodas cool in the in-room refrigerator. Maintain your work-out routine in the contemporary fitness center. Refresh under Tampa sun in the outdoor pool. Hilton Garden Inn Tampa East/Brandon hotel makes an elegant venue for meetings and functions of up to 180 guests. ... more   less 
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Also Known As:
Hilton Garden Inn Tampa East/Brandon Hotel Tampa
Hilton Tampa
Hilton Garden Inn Brandon
Tampa Hilton

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