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“Convenient location with waterfront ambience” 3 of 5 stars
Review of Tampa Marriott Waterside Hotel and Marina

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Tampa Marriott Waterside Hotel and Marina
3.5 of 5 Hotel   |   700 South Florida Ave, Tampa, FL 33602 (Downtown)   |  
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Ranked #7 of 159 Hotels in Tampa
GreenLeadersBronze level
St. Petersburg, Florida
Top Contributor
120 reviews 120 reviews
13 hotel reviews
Reviews in 52 cities Reviews in 52 cities
88 helpful votes 88 helpful votes
“Convenient location with waterfront ambience”
3 of 5 stars Reviewed August 30, 2014

Very cordial and helpful Marriott staff.
The evening valet personnel - not Marriott staff- were rude and not customer oriented.
Water view rooms are nice as well as city views - especially with a balcony.
Not sure what the smoking policy is - but guests do smoke on the balcony and can be annoying if you are not a smoker.
Rooms are nice size and showing their age.
Breakfast buffet was nice with many choices - did not have lunch or dinner in hotel.
Convenient to trolley for viewing Tampa and nearby Ybor City.

Room Tip: city room with balcony or water view close to the convention center side (nicer views)
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel and Marina, responded to this review, September 1, 2014
Thank you for your recent posting and for your kind words about the Marriott Team. I would like to apologize for what you experienced with the valet team and reassure you that I have shared this feedback with them. Thank you and we hope to serve you in the future.
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1,231 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (400)
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English first
Sanford, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 29, 2014

Great hotel and location. One of my favorite things was visiting the concierge level at the Marriott. I met a really friendly and hard working lady named Joyce Williams. She treated our group so well. Joyce always had a smile on her face and was so happy to work at the hotel. Please treat her kindly and say hello!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter, Florida
Top Contributor
140 reviews 140 reviews
21 hotel reviews
Reviews in 54 cities Reviews in 54 cities
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed August 29, 2014

If you are in downtown on business and are only in town for one night, this might be an ok hotel. It is right across the street from the arena and convention center. However, there are limited dining options in the hotel (sports bar and pricey waterside café). There is a Starbucks in the lobby, as well as a lobby bar that overlooks the marina. There really aren't that many restaurants within walking distance but there is a trolley that will take you to Ybor City but it stops running around 10 PM so you may end up taking a cab home if you have a late night. There aren't many options for reasonable eating for families. The rooftop pool does not seem kid friendly and the beaches are a long drive. In our opinion this is not a good choice for families. The lobby is a gorgeous design however it is not well maintained. We noticed that dirty glasses were left for hours. When we checked in there were at least ten dirty plastic cups and wine glasses on various tabletops and managers and servers walked by without attending to them or directing someone to clean them up. We tried to call down to have our car brought around but the line was not working. When we gave them our ticket they brought the wrong car to us. When we told them it was the wrong car they couldn't find our keys so we had to search through all the keys to find our set. No apology, no concern for our inconvenience. The hotel was not even half full, I cannot imagine how bad the service would be when they are busy.

Room Tip: ask to face the channel.
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Green Features: this a green hotel, they do a good job. However, we were disappointed that they did not put any copies of the restaurant menus in the rooms for the guests to make dining decisions.
Stayed August 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel and Marina, responded to this review, August 30, 2014
Thank you for your recent stay at the Waterside. The issues you outlined are certainly well below our expectations, and your feedback provided will certainly assist in our efforts to take immediate action. I regret any lost time or inconvenience and extend an apology on behalf of our team. Please feel free to contact me directly should your travels bring you back to the Waterside, bill.heitzig@marriott.com.
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Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 29, 2014

I stayed at the Marriott Waterside for business last week and was very pleasantly surprised. I typically stay at the Westshore location and did not realize I booked the wrong hotel until I arrived. What a pleasant mistake. Everything about this property is a step up from the Waterside hotel, the location, hotel, rooms, concierge lounge, were all a notch higher from the other place. The only downside is you are forced to pay $25/day for valet parking when there was onsite parking for free at the other location. All in all, this hotel is most certainly in the Tampa rotation going forward. One of the better US Marriott's that I've stayed in.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 28, 2014

Staying on business, this was a pleasant escape for a few hours. Incredible view over downtown and the water, the place felt very new and clean, and at the end of the day, Joyce, the host in the concierge lounge was very welcoming and attentive. Couldn't ask for much more during a business stop. This would be a great weekend destination for pleasure, too.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 27, 2014

We stayed at the hotel for 7 nights a few weeks ago. Overall, a very nice place to stay. If you want to be in downtown Tampa, this is a good location. Right on the Garrison Channel which flows into Hillsborough Bay so try to get a water view, looking south for nice views. The beds were very comfortable but the pillows were way too soft for my taste. I had to use 2 just so my head wasn't level with the mattress. Quiet rooms. The valet's were awesome, very professional, friendly. Very responsive in getting our cars. Registration staff was helpful, friendly, approachable. Our room was on the 8th floor, double room suite. Very nice room with large balcony where we watched the boats sail or motor by. We ate at the Champions Sport Grill, which was above average but your usual sports bar food and drink. There's a Starbucks inside the hotel which opened at 6 am. The Waterside Grill we thought was a little overpriced but seemed to have a decent menu although we never ate there.
The Riverwalk is runs right outside the hotel so taking leisurely strolls along the channel was super convenient and fun. The trolley runs right near the hotel and for $5 you can purchase an all-day ticket to ride through downtown.
We didn't see a lot of children or child focused activities and there were a few parties going on but they weren't disruptive. The pool is great with a bar, amply room to lay or hang out, but it seemed like they closed early (the sun was still out), but I don't know what time.
All in all a very nice stay and hotel. A bit pricey for Aug in Tampa, but had a nice time. Recommended..

Room Tip: Channel view, facing south
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Green Features: They respected their own policy and didn't replace towels that were still hanging up. Coming from a drought-stricken Cali, I respect businesses that conserve water and other resources.
  • Stayed August 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 26, 2014

All the hotel staff and valet guys were awesome and very helpful!! They went above and beyond for our conference we had there. All of our doctors had a great stay! Housekeeping was also friendly and very helpful!

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tampa Marriott Waterside Hotel and Marina

Address: 700 South Florida Ave, Tampa, FL 33602
Location: United States > Florida > Tampa > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Tampa
#3 Business Hotel in Tampa
#8 Green Hotel in Tampa
#9 Romantic Hotel in Tampa
#10 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Tampa Marriott Waterside Hotel and Marina 3.5*
Number of rooms: 717
Official Description (provided by the hotel):
A striking silhouette along the Channel Riverwalk, the Tampa Marriott Waterside Hotel and Marina in Ybor City overlooks Tampa Bay in the heart of Downtown, located adjacent to the Tampa Convention Center. This world-class Downtown Tampa hotel's 50,000 square feet of newly renovated meeting space, full-service spa, and several delicious restaurants such as Café Waterside and Champions, make it the perfect destination for work and play. Part of the Channelside District, the Tampa Marriott is among the most luxurious of hotels in Tampa, Florida, with newly renovated rooms and suites offering private bay or city view balconies. After a busy day, unwind in one of this Tampa, Florida hotel's lounges or enjoy culinary excellence at Il Terrazzo. For ultimate relaxation, try our spa, jacuzzi, or rooftop pool! Boaters can dock and stay using the 32-slip, full-service Marina at the exclusive Tampa Marriott Waterside Hotel and Marina near Ybor City. ... more   less 
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Also Known As:
Marriott Tampa
Tampa Marriott

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