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“F&B should improve” 3 of 5 stars
Review of Tampa Marriott Waterside Hotel and Marina

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Tampa Marriott Waterside Hotel and Marina
3.5 of 5 Hotel   |   700 South Florida Ave, Tampa, FL 33602 (Downtown)   |  
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Ranked #13 of 159 hotels in Tampa
GreenLeadersBronze level
Weston, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“F&B should improve”
3 of 5 stars Reviewed October 28, 2013

Perfect hotel for conventions!
Please improve service at the Water Side Grill (Water Front Patio), not only finger food served on plastic baskets!!
My food was leaking all over, impossible to use fork and knife as the bottom was paper on a not very clean plastic basket.
At night we decided to have a drink before going to bed and the waiter just handed the drinks, no napkins, no coasters, nothing....

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minnetrista, MN
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 28, 2013

I visited the Waterside Spa while in Tampa on business last week. Natalie gave me a great massage and a well-needed break in my day. The pricing is a little spendy but for convenience it was great being so close to the convention center. You could really make a few hours into a relaxing time.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 27, 2013 credit card Amex Card Member Review

Beautiful high-rise hotel at the south end of downtown Tampa...a south view hotel room overlooks Davis Island and part of the Port of Tampa...a north view room gives you the skyline of downtown Tampa and all of the beautiful lights at night...I stayed at this hotel the first week it opened...its a great hotel...very comfortable rooms with super a/c...the rooms are well decorated...it has a concierge lounge that is just great...it is undergoing some recent renovations in the lobby area - nice improvment...I had breakfast often in the lobby hotel restaurant and it is very good...there is also a lobby level sports bar - but I've never been in it!...the hotel is next door to the Tampa Bay Forum the home of the Tampa Bay Lightning Hockey Team...it is kitty-corner from the Tampa Convention Center...I've stayed in the Presidential Suite which is absolutely spectacular!!!!multiple balconies looking east - to the Forum and the Port of Tampa...spacious and very nicely decorated...was in for one night, of course, my wife wasn't with me and didn't especially appreciate hearing that I had the suite for the night - but it was special!!!

Stayed August 2013, traveled on business
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Northport, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 25, 2013

First, everything from check in to check out was incredibly easy. We were travelling for a seminar and had our one year old son with us. The gentleman in the gift store went out of his way several times to get the milk that we needed each morning, and took the time to provide us with several boxes of cereal items for our son to choose from. The pool is amazing, very relaxing on the mornings that i didn't have to run off to seminars for the day. The cucumber water in the lobby is addicting, refreshing and a great pick me up. The lobby is relaxing and beautiful, and the outside patio overlooking the river walk was a beautiful place to relax at the end of the day. The last two days we were there, there was a wedding and a Bruins game at the forum, so the hotel was pretty packed, and our quite sanctuary on the patio was overrun by sports fans and wedding guests. This is not the fault of the hotel, just bad timing. My only complaint was the valet parking. We were late twice to our seminars at another hotel because of the time it took to get our car, despite the fact that we called down ahead for it 30 minutes prior to leaving. One night we informed the valet that we were just meeting our babysitter in the hotel and we would be back out to get the car in 15 minutes. We were told they would hold the car, but when we came down 15 minutes later, the car wasn't there. We waited 35 minutes for the car at that point and were late for our night seminar. Other than that one minor flaw, our stay was perfect and we will choose this hotel every time we come in for a Tampa seminar.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bill H, Resident Manager at Tampa Marriott Waterside Hotel and Marina, responded to this review, October 28, 2013
Thank you for your recent posting and positive comments. I would like to apologize for your experience with our valet company. I have shared this feedback with the relevant individuals. Thank you for allowing us the opportunity to improve on our services.
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Charlotte, North Carolina, United States
1 review
5 of 5 stars Reviewed October 25, 2013

We sat outside tonight and enjoyed a great dinner with a very nice server. The weather was perfect and we enjoyed a cuban sandwich, sweet potato "tots", and a jerk chicken salad. Everything was good and our server (Melody Bernstein) was very attentive.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel and Marina, responded to this review, October 28, 2013
Thank you for your recent posting on TripAdvisor. Melody was excited to see her name mentioned.
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Golden, Colorado
1 review
5 of 5 stars Reviewed October 25, 2013

The best thing I experienced was the Concierge Lounge at this hotel. The service in the morning by Carl Fuller, Jr was attentive and courteous. The service in the evening by Joyce Williams was phenomenal - she was so cheerful that her happy nature was contageous. Also, the Housekeeper, Mayra, who cared for my room left a nice note and was very friendly when I had a chance to meet her face-to-face.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel and Marina, responded to this review, October 28, 2013
Thank you for taking the time to acknowledge the employees who made your stay enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Michigan
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 24, 2013

I just stayed here for a conference. When I checked in the front desk told me i had two choices. One was a room next to the elevator bank (noisy) and the other one had two beds. I took the two bed option and the room was decent. I am Marriott gold and expected that they were taking care of me.

I found out from other co-workers who rarely travel and have no status with Marriott that they received much nicer rooms than I did. So I guess they don't really look to take care of frequent travelers.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel and Marina, responded to this review, October 28, 2013
Thank you for your recent posting. I would like to apologize for our inability to acknowledge your elite status. Please know that this is our priority. I have addressed this with our Front Desk Leadership Team. Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tampa Marriott Waterside Hotel and Marina

Address: 700 South Florida Ave, Tampa, FL 33602
Phone Number:
Location: United States > Florida > Tampa > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Tampa
#10 Romantic Hotel in Tampa
#11 Family Hotel in Tampa
#11 Green Hotel in Tampa
#13 Spa Hotel in Tampa
#13 On the Beach Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Tampa Marriott Waterside Hotel and Marina 3.5*
Official Description (provided by the hotel):
A striking silhouette along the Channel Riverwalk, the Tampa Marriott Waterside Hotel and Marina in Ybor City overlooks Tampa Bay in the heart of Downtown, located adjacent to the Tampa Convention Center. This world-class Downtown Tampa hotel's 50,000 square feet of newly renovated meeting space, full-service spa, and several delicious restaurants such as Café Waterside and Champions, make it the perfect destination for work and play. Part of the Channelside District, the Tampa Marriott is among the most luxurious of hotels in Tampa, Florida, with newly renovated rooms and suites offering private bay or city view balconies. After a busy day, unwind in one of this Tampa, Florida hotel's lounges or enjoy culinary excellence at Il Terrazzo. For ultimate relaxation, try our spa, jacuzzi, or rooftop pool! Boaters can dock and stay using the 32-slip, full-service Marina at the exclusive Tampa Marriott Waterside Hotel and Marina near Ybor City. ... more   less 
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Also Known As:
Marriott Tampa
Tampa Marriott

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