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“Very good” 4 of 5 stars
Review of Tampa Marriott Waterside Hotel and Marina

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Tampa Marriott Waterside Hotel and Marina
3.5 of 5 Hotel   |   700 South Florida Ave, Tampa, FL 33602 (Downtown)   |  
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Special Offer
FREE Wi-Fi
Ranked #8 of 159 Hotels in Tampa
Certificate of Excellence 2014
GreenLeadersBronze level
San Antonio, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Very good”
4 of 5 stars Reviewed September 25, 2012

The checking process was smooth. Elevators near the checkin area. The beds very comfortable and the shower heads/shower was awesome. Plenty of towels and the ability to give the time when you would like to have your room serviced was a nice touch. It was close to the convention center and I was able to walk to a grocery store. Upgraded to a balcony. No five star because they did not vacuum, minor.

Room Tip: High floor
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel and Marina, responded to this review, October 8, 2012
Thank you for your recent posting and for your positive remarks about our hotel. I would like to apologize for what you experienced and would like to assure you that I have shared this with our Housekeeping Department. We appreciate your feedback and the opportunity to improve on our guest satisfaction.
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1,557 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (518)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 23, 2012 via mobile

Stayed here for 3 nights over Labor Day weekend. Our bad experience began at checkin with the rudeness of the man at the front desk. The Marriott brand nickels & dimes there patrons to death. $14.95 for Internet service, really even if you are a silver elite member! The only hotel chain I have stayed in lately that still charges for Internet. Then there was the $5.00 bottles of water in our room, ha ha it was only $2.00 in the vending machine across the hall. No safes in your rooms, very inconvenient. Found used soap in the box at the sink. The best part was requesting the duvet cover be removed & replaced with sheets & a blanket. 1. Duvet removed, stuffed in closet & bare quilt left on bed, 2. Returning at 11 pm, no one to make bed as originally requested. Sent someone with set of sheets & another quilt. Finally received a thread bare blanket queen size for a king bed. At midnight we were making our own bed. 3. Next day bed was made another set of sheets was left after we requested a king size blanket. After 3 nights we had a duvet cover, 2 quilts & 3 sets of sheets. This is not the service I expect when paying over $300 per night!

Marriott, you have lost our loyalty and business. Whenever possible we will stay at your competitor, that want our business and treat us with respect and appreciation.

Stayed August 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill H, Resident Manager at Tampa Marriott Waterside Hotel and Marina, responded to this review, October 8, 2012
Thank you for recent posting. I would like to apologize for the service failures you experienced during your recent visit with both our front desk and housekeeping teams. I want to assure you that I have shared your feedback with the appropriate individuals. Should your travels bring you to Tampa in the future please contact me directly so I can ensure your stay is a memorable one. Thank you for allowing us the opportunity to improve on the services that we offer.
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Boise ID
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 20, 2012

This is a beautiful and amazing facility. It is within walking distance of a trolly that takes you to Ybor city. The staff at this hotel are really nice and are very helpful. I was very impressed with the cleanliness of the hotel and the city of Tampa. The food served in the cafe is really good and each dish was fabulous. The fresh fruit was so wonderful and the raspberries were the biggest I have ever seen. The seating areas in the lobby are conversation friendly, in a beautiful setting and I just cannot begin to tell you how beautiful the setting is. You must stay here to appreciate all of the ammenities!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NC
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 18, 2012

This is an absolutely amazing hotel! It overlooks the waterway, is across the street from the trolley and is convenient to most things downtown. It is also near an upscale mixed development area and gated community.

There is a fantastic nightclub: Jackson's. We danced the night away there and had a great time! The demographics were a melting pot of diversity, age and gender.

Didn't give it a "5" because of parking fees and confusion about parking deck.

PROS:
=Location, location, location
=Rooms were beautiful
=ALL the staff were extremely pleasant
=On site restaurants (and aren't outrageously priced)
Great government rate
Allowed late checkout. Our flight didn't leave until later in the afternoon. They allowed us to stay later and kept our luggage while we ate dinner at Champions.

CONS:
=Parking information is confusing. When we asked about public parking, the valet said they didn't have public parking. When I asked at front desk, they referred me to a lot across the street. So there IS public parking available
=Valet parking is pricey ($20 daily - but with in/ot privileges)

Room Tip: Request a high floor with city or waterview. You will pay more for waterview, so you may want to op...
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  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lakewood Ranch, Florida
Top Contributor
53 reviews 53 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 17, 2012

We went to Tampa for a weekend respite and had a wonderful time. Marriott Hotels are our hotel of choice because they a consistently well maintained, very clean and absolutely the best personnel hotel wide. From the time you hand over your keys to the Valet Parking attendant, to the front desk, concierge, restaurants, lounges and housekeeping you know your stay is going to be perfect and if it is not they will "correct" any problem to make sure you are happy.

Our room was a 1 bedroom suite, waterside over looking Harbour Island, two balcony's, living room and large double granite sink area. This was a free "upgrade" because we are Silver Elite Members. Very easy to join Marriott's Rewards and there is no charge. You recieve rewards whenever you stay with any Marriott brand.

Happy hour was great. $5 beers, $8 cocktails. Breakfast buffet was $18.95/person and was OK, not great

Very large pool, but not heated, so the water was quite cold even though it was 90 + degrees air temperature. Towels are supplied and they have food and drink service.

One last item. This hotel is very beautiful, the floors and carpets are very nice and clean. But they are due for some furniture updating looks a little worn, but not terrible.

Room Tip: Waterside w/balcony
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tuscaloosa, Alabama
Top Contributor
55 reviews 55 reviews
36 hotel reviews
Reviews in 28 cities Reviews in 28 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed September 15, 2012

We were pleased with the service and the room. The room was quiet and the beds were very comfortable. We had a nice view of the the bay from the 26th floor.The pool was large and inviting. The whole staff was friendly and helpful.Valet parking was a little pricey at $20 plus tips but I thought it was worth it.There was good jogging/walking out the back door along the bay.

Room Tip: Bay view room.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2012

I'm not sure that we could have found any place better in our price range. A few friends and I traveled into Tamp for a "guys football" weekend and found the prices here to be perfect. Upon arrival we were not disappointed. Friendly staff, amazing views, clean rooms and just a great place to hang out.

The added bonus of the trolly stop across the street (2.50 one way - 5$ all day) made it easy for us to get out and party to the places we wanted to be.

The staff was extremely friendly, couterous and fun. A lot of "upscale" places tend to frown upon four guys walking in with cases of beer in hand and just to conclusions that there will be trouble. The staff here just laughed and had fun with us. No one gave us a hard time for sitting out back and watching the boats for hours with our own beer.

Staff was nice enough to give us tips on where to find the best nightlife for us, the best parking for the football game, and answer many other questions we had about the area.

I would recommend this hotel to anyone coming to Tampa from top to bottom.

The only downside is the lack of a decent (priced) breakfast in the area - and the hotel restaurant is WAY too expensive

Room Tip: Choosing a room with a balcony is only worth it if you intend on spending a lot of time. Otherwise...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tampa Marriott Waterside Hotel and Marina

Address: 700 South Florida Ave, Tampa, FL 33602
Location: United States > Florida > Tampa > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Tampa
#8 Green Hotel in Tampa
#8 Family Hotel in Tampa
#8 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Tampa Marriott Waterside Hotel and Marina 3.5*
Number of rooms: 717
Official Description (provided by the hotel):
A striking silhouette along the Channel Riverwalk, the Tampa Marriott Waterside Hotel and Marina in Ybor City overlooks Tampa Bay in the heart of Downtown, located adjacent to the Tampa Convention Center. This world-class Downtown Tampa hotel's 50,000 square feet of newly renovated meeting space, full-service spa, and several delicious restaurants such as Café Waterside and Champions, make it the perfect destination for work and play. Part of the Channelside District, the Tampa Marriott is among the most luxurious of hotels in Tampa, Florida, with newly renovated rooms and suites offering private bay or city view balconies. After a busy day, unwind in one of this Tampa, Florida hotel's lounges or enjoy culinary excellence at Il Terrazzo. For ultimate relaxation, try our spa, jacuzzi, or rooftop pool! Boaters can dock and stay using the 32-slip, full-service Marina at the exclusive Tampa Marriott Waterside Hotel and Marina near Ybor City. ... more   less 
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Also Known As:
Marriott Tampa
Tampa Marriott

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