Ok, I am pre disposed to like this hotel. It is in one of my more favorite cities to be sent to work. It is part of my favorite chain of hotels and it is my favorite brand of that chain of hotels. That said, there is a reason I stay at this property more than four times a year, it is great. The property is very busy and everywhere you look is other repeat buisiness travelers. Some of them I swear I see everytime I am there. The breakfast is well above par for a free breakfast and the staff is well above par as well. The hotel is, as other reviewers have stated (complained), under work. Maybe that is the reason that, even though this is no longer a new hotel, it still looks new. The property is very clean, well kept and well appointed. The rooms are large and the parking is close and well lit. Located near a plethora of restaurants and shopping, including the two largest malls in the area. So if you are looking for a great location, a great hotel and great staff, just look past the colorful neiborhood and realize that this is a safe and great hotel.