My family vacationed one night here, as we wanted to be close to some of the Tampa attractions. While the hotel is in a terrific location, I couldn't recommend this hotel to anyone. I will note that the hotel credited us bonus points on the card, but it wasn't enough to overcome our stay.
Upon check-in, even though it is noted that my preferences are for a high floor, refrigerator, allergy free pillows and away from an elevator, we were placed into a first floor location. Our reservation was made more than a month before our stay. After not being pleased at the proposed location, I made my way back to front lobby to speak with a manager. She eventually placed us next to an elevator on a higher floor. We brought up our suitcases and then headed out for the evening.
When the couch was unrolled it smelled like vomit. I called housekeeping and they came up to clean up the mess. I called to see if they had another room (the answer was no). They apologized, as the room now smelled like vomit and disinfectant. They somehow found a replacement couch but by not my stay was spoiled. The next morning they credited us for the stay and added bonus points. How could housekeeping have missed this? No quality control??
I will never stay at this location again.
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- Also Known As:
- Residence Inn Tampa Westshore/Airport Hotel Tampa
- Tampa Residence Inn