I came to this property in hopes that " Marriott Standards" are the same around the world. Upon entering the hotel ( should call it a motel), no one was at the checkin desk. I kindly rung the bell, and a young african fellow in sneakers by the name of Kenneth came up to check me in . He made no eye contact me with, and didnt offer any of the hotel ammenities, and above all, didn't give me the password for inernet access. I had to call down, without anyone picking up the line. Left me no choice but to come down myself and interrupt my conference call. That night, I was told that walking was acceptable to get to the nearby bars. Literally three homeless men stopped to ask me for money!!! On top of that, there were homeless bums sleeping outside of the library!!How weird is this? Upon checkout, I was rudely interrupted by a housekeeper with a bad attitude. She didnt knock, entered my room, and told me I had to checkout To me, it looks like they hire any one from the street to do the job. . I asked for a late checkout upon checkin, and again, another problem. I marched down to the desk, and spoke with one of the Head Managers about everything. This guy was a total moron, and didnt offer any solution. I will be writing to Marriott Customer Care about everything, and hopefully shuy this place down for good!! Never stay here, or any other Marriott again!
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- Also Known As:
- Residence Inn Tampa Downtown Hotel Tampa
- Tampa Residence Inn