I stayed at this hotel for a family event with many other family members. The hotel was amazing, decorated nicely and very clean. The staff was great, Laural especially, she checked us into our room and helped make all of our request possible on a very busy Friday, which made our first impression wonderful, she happen to be working with another young lady in breakfast Sunday morning and they both went out of their way to ask my family members and i how our event was the night before, they made us feel so at home by remembering. Jonathan who worked the night was wonderful with his friendliness when giving us directions to local shopping and restaurants. All in all I will most definitely be staying at SpringHill Suites Tampa Palms again in the future. Only thing I would change about the hotel is more lighting in parking lot and more towel holders in restroom area.