I stayed here for the Florida Metrocon from July 26 to the 29th. The only problems I had were during check-in. I had travelled with a travel Visa card and was apparently a few cents short of the whole fare (I could have sworn I had the exact amount!) and had to take it out in cash from the ATM. This normally wouldn't have been too much of a problem...but the ATM charges 6.50$ for withdrawals! That is way too much! :/ And the maximum is 300$, meaning that instead of being short 50 cents, I would be almost 10$ short. In my opinion, something silly like that, less than a dollar, should be waived. I had to pay the rest in cash, which was an exact amount for the trip (these conventions aren't exactly cheap). Thankfully, the GM has contacted me and told me that this wouldn't happy again in the future, and that the staff would waive anything under a dollar. Apart from that, the only complaint I have is that the water pressure in my room was underwhelming and the water was spouting off the sides of the shower, making housekeeping's job a little more difficult. And also, there were only cookies on the first day! My boyfriend was sad about that, because they were sooo good. Silly little things, but they do make a trip less than perfect. I was very content with everything else, specially the breakfast, which was wonderful every morning.