Paul Romero, the GM, has always taken exceptional care of me/us. This time, it was a last minute Christmas stay, where he responded personally and quickly to my inquiry. He offered the perfect room for my needs at a discounted rate due to the relationship we have developed over several years. He is almost singularly responsible for me being a repeat customer at a property that's not close to my kids (and my ex) residence. The accommodations and service are so good that I don't care about the distance. Paul is a truly customer-focused individual, worthy of recognition.

The property is very clean, and it’s easy to tell that it’s a relatively new and has been kept well since its opening. With several good restaurants and a Target within walking distance, this place offers nice rooms and a great value at a convenient location.

Strongly recommend!

Manager, Paul Romero: Service far above expectations
Very clean rooms, bathrooms
Excellent hot breakfast
Staff willing to share knowledge of area, and give good advice for dining and transportation.
Excellent central location for airport and cruiseport, and short transportation between both.

I brought my family here to stay right before the holidays. We decided on our way down from South Carolina that we would stop in Tampa and take the kids to see their grandparents and also take them to Busch Gardens. One of my family members recommended the country inn & suites and said how amazing the customer service is and how well kept the hotel is. My families stay was nothing less than perfect. The general manager, Paul Romero, really went out of his way to make sure my families stay was as good as possible. Not only did he go out of his way for my family i watched him bend over backwards for others staying in the hotel. The rooms are very clean and there is a great continental breakfast in the morning. I will never stay I'm another hotel in Tampa. Paul made our stay very comfortable and my family felt like they were all at home.

Good location, average rooms, friendly staff. First thing the guest sees is the elevator & the carpet edges are disgustingly filthy. Either clean it or replace with a hard surface. Breakfast eggs & sausage just barely warm, coffee pot in room, but coffee missing, just barely more than a trickle of water out of the bathroom faucet, light bulbs out, alarm clock set 3 hours off. All small things, but point to a lack of attention to detail. It's an OK place, management just needs to pay a little closer attention.