First I have to say that I am not a professional gambler and go prepared to spend the allotted amount of money (for my husband and I it's usually about $200 each for gambling and $50 to $100 for lunch, tips, cigarettes etc..).
The staff is usually very accommodating and friendly and there's always someone offering a beverage (just tip).
Unlike many other casino's, when you push the help or change button on your slot machine, someone usually comes within moments!
Also... security makes itself known, which always makes me feel a little more comfortable with a handful of cash.
I just have 2 problems..
1. I really miss the Star Trek Red Alert Slot Machines! :( - Not that I won everytime with them... they were just great fun.
2. There should be a no walking with a cigarette policy or rule. I smoke and enjoy being able to light the occasional cigarette while playing the slots, but, I extinguish before walking around (specially in a crowd). I was walking about looking for a slot machine and a drunk lady hit my wrist with her lit cigarette, I had quite the nasty burn and it happened in front of an employee who offered me no help (ice for the burn, ect..).
Those were my only complaints!
I highly recommend Tamps Hard-rock for a fun evening out!!
PS... Please bring back Star Trek :)
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