Me and my friends were going on a spring break cruise out of Tampa and made the poor decision of not booking a hotel room in advance. We went to many hotels in the surrounding area and ended up at the Rodeway Inn, and the first red flag should be that their was rooms available at this time. As I was checking in, I should've also considered that the fact that the manager was on the phone with a customer telling them about getting a refund for their room was another red flag. Tired, me and my friends figured that we could rough anything for a night seeing as we would only really be there to sleep about four or five hours. We did not know where to park our car and spent a good bit of time trying to find a well lit area that made us feel comfortable enough to leave it unattended for a few hours since the area of town is so rough. We were given a "non-smoking" room, and as soon as we walked in were overwhelmed with the smell of cigarettes. We pulled back the shower curtain to find a variety of bugs living in there. When we went to pull back the sheets to go to sleep, a bug crawled from underneath the pillow, and about four other bugs were crawling behind the head board and around the night stand. None of us are high maintenance or snoody, but the conditions of this hotel were unacceptable. We went to get a refund, and had to talk our way into getting our money back. When we told the manager what was wrong with our room, there were two other couples waiting in the lobby to get their refunds as well. Mind you this was 3:45 AM, and no other hotels were available.. that's how disgusting it was. When we told the manager what was wrong, he did not only seem to not care about customer satisfaction, but could be less phased by the terrible condition in which the hotel was in. We were in and out in 20 minutes.
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- Also Known As:
- Rodeway Inn Tampa Hotel Tampa