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“Excellent facility- great value” 5 of 5 stars
Review of Homewood Suites Tampa Airport - Westshore

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Homewood Suites Tampa Airport - Westshore
3.0 of 5 Hotel   |   5325 Avion Park Drive, Tampa, FL 33607   |  
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Park, Stay & Go
Ranked #15 of 159 Hotels in Tampa
Certificate of Excellence 2014
Reynoldsburg, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Excellent facility- great value”
5 of 5 stars Reviewed August 19, 2014

Stayed there with my daughter and 16 month old grand-daughter. Perfect place for families with little ones. Had a 2 bedroom suite so the baby could be put to bed and we could enjoy the living area. Very clean, excellent friendly and helpful staff. The complimentary breakfast varied from day to day and the food bar was replenished frequently with fresh food. Pool was very nice with attractive landscaping. Free garage. All in all an excellent value.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, August 21, 2014
Dear rosebud6244,

Thank you, thank you so much for being part of our family while you were away from home. We are a perfect fit for families, needing a home away from home, Homewood Suite by Hilton Tampa Westshore is that place!

Please visit us soon!

At your service,
Patsy M. Pagán
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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469 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
North Port, Florida, United States
Top Contributor
54 reviews 54 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed August 19, 2014

Here's some of our list of complaints we provided to management the day we left. In turn our stay was comped:
Door handle missing in bathroom
Poop in toilet
Sheets were for a full (beds were a queen)
TV's volume kept disappearing after a couple seconds
Bottle cap on floor
Bedding covered in stains, hair, and crumbs
Food on the floor
Splattered food on bathroom door
Alarm clock broken
They gave our room away when we arrived on time for our reservation.

When we called mgmt at 11:30am to get new bedding upon finding the hair, he said they don't have any. I said that he must because they have to change bedding in the morning, but he refused. I told him to go rip sheets off a vacant bedroom and he said they had no vacancies. NOT ONCE did he apologize! He finally came up after 20 minutes with an attitude and gave us a couple sheets, but no new comforters and they were the wrong size for our beds (too small!).
WORST EXPERIENCE OF MY LIFE!!! We finally got our kids in bed around 1am.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, August 22, 2014
Nicole,

I just read your posting and wanted to reach out to you personally. I do apologize for the issues you had during your stay and want to make it up to you. We are very sorry and hope you will give us another try!

At your service,
Patsy Pagan
patsy.pagan@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
miami, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 18, 2014

Super friendly staff always helpful and take initiative. Great location right of the interstate. easy to get to downtown, busch gardens, and st. pete. A lot of shopping nearby. I would recommened this location and enjoy the queen sized beds. easily accomodates 5.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, August 19, 2014
Dear Luis O,

We do have a SUPER friendly staff. Thank you so much for sharing. We wait for your return.

At your service,

Patsy Pagán
patsy.pagan@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange Park, Florida
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 17, 2014

Clean, updated and friendly. Went for a bachelor party weekend. This pace is located minutes from the bars, clubs, and shopping. Breakfast was ok but the price was right free. All in all good stay I'll stay here again. Thanks

Stayed August 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, August 19, 2014
Dear james74044,

Our location is prefect for a nights get a way! It's is good to hear you enjoyed the area and will be back in town. Thank you.

At your service,

Patsy Pagán
patsy.pagan@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 11, 2014

Stayed at Homewood Suites for 10 days due to spine surgery at Laser Spine Institute. Very friendly staff, complimentary shuttle back and forth to LSI, comfortable room and overall atmosphere, wonderful complimentary breakfasts and light dinners. Very pleased!

Stayed July 2014, traveled on business
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, August 13, 2014
Dear Dana M,

We enjoy our Laser Spine guest and I know they take get care of their patients. I am so happy to hear that the Homewood Suites Tampa Airport also did the same. Thank you for sharing!

At your service,

Patsy Pagan
patsy.pagan@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Stroudsburg, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2014

The guest enjoyed her stay at the hotel. Matthew, the Front Desk Agent was very professional and courteous. He goes above and beyond to resolve any issues a guest may have. Overall, the entire staff is great. The only problem I had, was a barking dog and I wish the hotel had a separate wing/area/floor for guests with DOGS. I am just saying.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, August 13, 2014
Dear Ingrid F,

Wow! Thanks for the great comments about Matthew our guest service agent. He is very special to us and will be very happy to see what you have written about him. Thank you, thank you so much!

At your service,

Patsy M. Pagan
patsy.pagan@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coral Springs, United States
1 review
3 of 5 stars Reviewed August 5, 2014

Our experience at the hotel was great. We love our suite. It was clean, comfortable and quiet. We just got upset because I forgot my medicine at the hotel. Next day we called them twice and nobody gets back to me.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, August 8, 2014
Dear Cecilia B,

Yes our suites are clean and fresh! Thank you, thank you so much!

We wait for your soon return.

At your service,
Patsy Pagan
patsy.pagan@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Tampa Airport - Westshore

Address: 5325 Avion Park Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Tampa
#14 Romantic Hotel in Tampa
#15 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Tampa Airport - Westshore 3*
Number of rooms: 144
Official Description (provided by the hotel):
Complete with upscale furnishings, outstanding service and complimentary amenities, the Homewood Suites by Hilton Tampa Airport - Westshore Florida hotel offers 144 beautifully appointed hotel suites and welcomes extended stay business and leisure travelers to thoroughly enjoy its central location conveniently situated in the heart of the sophisticated Westshore Business District.Our Homewood Suites by Hilton® Tampa hotel is only minutes from Tampa International Airport and provides exciting recreational options, tourist attractions, shopping, dining and unique entertainment venues. Additionally, guests of our hotel in Tampal, FL hotel can enjoy our complimentary Suite Start™ hot breakfast daily and a Welcome Home® reception Monday through Thursday evenings, featuring assorted beverages, beer and wine (local laws apply). At the Homewood Suites hotel in Tampa, Florida we're committed to the comfort of our guests. Our spacious rooms and central location have been designed with all our guests needs in mind. So make yourself at home and enjoy our great hotel amenities and our world class Homewood Suites by Hilton hospitality. ... more   less 
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Also Known As:
Homewood Suites Tampa Airport-Westshore Hotel Tampa

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