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“酒店设施” 4 of 5 stars
Review of Homewood Suites Tampa Airport - Westshore

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Homewood Suites Tampa Airport - Westshore
3.0 of 5 Hotel   |   5325 Avion Park Drive, Tampa, FL 33607   |  
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Park, Stay & Go
Ranked #21 of 159 Hotels in Tampa
苏州, China
1 review
“酒店设施”
4 of 5 stars Reviewed August 3, 2014

this hotel is very good ,especially for the kichen, we can cook by ourselfves, 酒店设施很不错,尤其是厨房,自己可以做钣,非常方便,早餐不好吃,太单调。水果应该更多一点,而且份量很小,早餐的饮料也非常少,几乎没有什么选择。互联网有点麻烦,一天要一登录,最好是入住后一次登陆就可以,不用每次都输用户名和密码的,其他的都还不错。酒店设施很不错,尤其是厨房,自己可以做钣,非常方便,早餐不好吃,太单调。水果应该更多一点,而且份量很小,早餐的饮料也非常少,几乎没有什么选择。互联网有点麻烦,一天要一登录,最好是入住后一次登陆就可以,不用每次都输用户名和密码的,其他的都还不错酒店设施很不错,尤其是厨房,自己可以做钣,非常方便,早餐不好吃,太单调。水果应该更多一点,而且份量很小,早餐的饮料也非常少,几乎没有什么选择。互联网有点麻烦,一天要一登录,最好是入住后一次登陆就可以,不用每次都输用户名和密码的,其他的都还不错酒店设施很不错,尤其是厨房,自己可以做钣,非常方便,早餐不好吃,太单调。水果应该更多一点,而且份量很小,早餐的饮料也非常少,几乎没有什么选择。互联网有点麻烦,一天要一登录,最好是入住后一次登陆就可以,不用每次都输用户名和密码的,其他的都还不错

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, August 8, 2014
Dear Zhou B,

Thank you for letting us about your nice stay!

At your service,

Patsy Pagan
patsy.pagan@hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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430 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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SOUTH JORDAN
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 29, 2014

Visiting family in Tampa. We stay at a property close to the airport on the last night as we take early flights home. Did not use any of the services at this property but found it to be above average for what we needed. The only problem for us with this property was the bathroom had no tub.(shower only) My mistake for not checking first.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, August 8, 2014
Dear VicNa,

Our location is key to the airport and we have great views. Thank you for being our guest!

At your service,

Patsy Pagan
patsy.pagan@hilton.com
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portland, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 29, 2014

booked a 2 bedroom suite with 3 friends, very roomy and comfortable with a great price! will always look for a home wood suite as i travel to other cities.... tampa hotel was well located close to everything and the staff very friendly

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, August 8, 2014
Dear Benjamin M,

Thank you Ben for letting us know that you enjoyed the staff and that we are friendly too. We wait for your return!

At your service,

Patsy Pagan
patsy.pagan@hilton.com
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Florida, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 25, 2014

The hotel provides rooms where each member of a family can have a bed of their own. The hotel is family oriented and caters to their needs by providing free meals in the mornings and some evenings. The hotel is ideally situated to the Airport and amusement areas in Tampa as well as local shopping areas.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, July 29, 2014
Dear Dennis J D,

We are a home away from home. Homewood Suites hotels are made for families to feel like they have all the comforts of home! Thank you for being our guest and we wait for your return HOME, Homewood Suites Tampa Westshore.

At your service,

Patsy Pagan
patsy.pagan@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allons, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2014

I feel so grateful and blessed to have founded and stayed at Homewood Suites. The whole experience couldn't of been more positive. It started from the online booking with Stephen who went above and beyond what I had ever experience to make sure all my questions where satisfied. I wish I could remember the front desk staffs names. All the staff were profession of course but most importantly they were compassionate and friendly and helpful in ever aspect. Even the housekeeper remembered my daughter name. So you see we weren't just guest, they treated us with respect and decency. The young lady in the dining area is such a sweetheart. I talked to her every day and she was genuinely interested in helping with a caring attitude. The men that drove the shuttle also were kind and helpful beyond what anyone could of expected. The only thing I wish could of been better would have been the pull out sofa bed. It was worn out and you could feel the mattress coils so it was not comfortable. I will and already have recommended Home wood Suites and from this point on when I travel I will be looking for and staying at Homewood Suites. Once again thank you for going above and beyond to provide great consumer service. PS You could make it more affordable lol.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, July 23, 2014
Dear Jennie G,

WOW, Superior Stay, we love it! Thank you so much for your great feed back. We really do appreciate this Jennie! Hope to see you and your family soon.

At your service,

Patsy Pagan
patsy.pagan@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 16, 2014

We chose this hotel because they are pet-friendly. We usually stay in Starwood brand hotels (Westin, Sheraton), so we have pretty high expectations of what a hotel should be. The hotel appears to be a newer property. The hotel was basically clean, but not exceptionally so. The glass-topped tables in the public areas were covered in sticky fingerprints and water rings from previous drinks being placed on them. Trash in the hallways that was there in the evening was still lying there in the morning. The pool did not have a reliable stock of towels for us to use, so we had to bring some from our room. When we called the front desk for more towels, the phone just rang and was never answered. Some of the front desk staff was friendly and helpful, but others acted as though we were bothering them. As with any hotel, there were many loud people running up and down the halls at all hours of the night, and of course this is not the fault of the hotel at all. The beds were reasonably comfortable, but the pillows were way too soft and flattened out. The breakfast was just OK, nothing great. Dry pastries, make your own waffles, frozen & reheated sausage. Finally, I felt as though the non-refundable $100 pet fee was excessive. Our pet is crate-trained and very clean and you could not even tell she had been in the room after we left. I feel that the fee should at least be refundable after departure if the dog has not been destructive or messy. I would only return to this hotel in the future if I needed to bring my pet, otherwise I will continue to stay exclusively at Starwood properties.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, July 18, 2014
Dear Lindsay S,
We appreciate you provide us with the issues you had and apologizes again for not meeting all your needs. We are pet friendly and we do have a fee to professional clean the rooms after a person checks out.

Thank you!

Patsy Pagan
patsy.pagan@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed July 12, 2014

Bad from start to finish. Checking in they couldn't find my reservation. When I provided the number they at first said I had checked in. Then they said the room I had reserved wasn't ready. (Given to someone else?) I took what was available and it was a horrible room. The furniture was old, the air conditioner was loud, turning on the ceiling fan made so much noise you couldn't sleep through it. The shower kept most of the water flowing to the tub. One of the elevators didn't work and the one left was bottlenecked. The breakfast was the worst I have had at a Homewood.

  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patsy P, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, July 14, 2014
Dear Lucky V,

I do apologize for the issues you experience and I will ensure for our next guest we address your concerns. I would appreciate if you gave us another go. Reach out to me if you are traveling back in the area.

At your service,

Patsy Pagan
patsy.pagan@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Tampa Airport - Westshore

Address: 5325 Avion Park Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Tampa
#20 Family Hotel in Tampa
#22 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Tampa Airport - Westshore 3*
Number of rooms: 144
Official Description (provided by the hotel):
Complete with upscale furnishings, outstanding service and complimentary amenities, the Homewood Suites by Hilton Tampa Airport - Westshore Florida hotel offers 144 beautifully appointed hotel suites and welcomes extended stay business and leisure travelers to thoroughly enjoy its central location conveniently situated in the heart of the sophisticated Westshore Business District.Our Homewood Suites by Hilton® Tampa hotel is only minutes from Tampa International Airport and provides exciting recreational options, tourist attractions, shopping, dining and unique entertainment venues. Additionally, guests of our hotel in Tampal, FL hotel can enjoy our complimentary Suite Start™ hot breakfast daily and a Welcome Home® reception Monday through Thursday evenings, featuring assorted beverages, beer and wine (local laws apply). At the Homewood Suites hotel in Tampa, Florida we're committed to the comfort of our guests. Our spacious rooms and central location have been designed with all our guests needs in mind. So make yourself at home and enjoy our great hotel amenities and our world class Homewood Suites by Hilton hospitality. ... more   less 
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Also Known As:
Homewood Suites Tampa Airport-Westshore Hotel Tampa

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