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“Holly the amazing Front Desk Agent” 5 of 5 stars
Review of Homewood Suites Tampa Airport - Westshore

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Homewood Suites Tampa Airport - Westshore
3.0 of 5 Hotel   |   5325 Avion Park Drive, Tampa, FL 33607   |  
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Ranked #21 of 159 Hotels in Tampa
Estero, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Holly the amazing Front Desk Agent”
5 of 5 stars Reviewed July 29, 2013

I was stranded in Tampa with a vehicle breakdown and Holly made a horrible day great! Not only was she kind, caring and accommodating, but also she made sure that I was able to secure the necessities for an unplanned, overnight stay! Talk about hospitality! Holly is a rock star and the property was perfect for a stranded traveller looking for a home! Thank you for making me feel welcome and safe!

Room Tip: king suite was spacious
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, July 30, 2013
Hollie scored another homerun!! Thank you for the feedback Kathleen J. I’m glad she was able to turn a horrible day around and I will be sure to share these comments with her!
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443 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • Japanese first
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  • Spanish first
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English first
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2013

We love this place! Every staff member on every shift has been helpful, proactive and genuinely friendly. When their business center was down, they made arrangements for me to use a neighboring hotel's computers. When the Manager discovered I was a gov't employee, she adjusted my rate to the gov't rate, even though I booked online. The total was significantly less than what Kayak was offering and other hotels wouldn't do that. The daily complimentary breakfasts are tasty and filling. They do an excellent job on their M-TH complimentary dinners, just delicious! Such a welcoming atmosphere, I strongly recommend booking here, especially for families with pets.

Room Tip: The staff does an excellent job of selecting the best available room to suit your needs.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, July 30, 2013
Thank you for the response JD_Pickey_Customer. I’m glad we were able to accommodate you and that you enjoyed our staff and amenities. We look forward to seeing you again.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 29, 2013

I was on a combo busines/pleasure trip. The hotel staff accommodative and I was able to check in before noon. I had the 2 bedroom suite. The room was clean and well maintained and the hotel staff was pleasant. Overall a great stay.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, August 7, 2013
Thank you for the feedback. I'm glad you got to enjoy your trip here as well as get some business done. We look forward to seeing you again.
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Columbus, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 28, 2013

This was our second stay in Tampa at this hotel. The hotel is clean and the suites are nice. Even though the hotel is close to the airport, it is very quiet inside. It is convenient to shopping and the cruise port was just a few miles away.

Matthew at the Tampa Westshore Homewood Suites was the best! He ensured that a reservation issue was resolved and made sure that we had a great stay on July 21st!

Will stay here again and feel very good about recommending this hotel to others.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, July 30, 2013
Thank you tkwdcw15 for staying with us again!! I’m glad we were able to please you again. I will be sure to share this Matthew!
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Harvest, Alabama
2 reviews
5 of 5 stars Reviewed July 25, 2013

The staff at this location are Great! Don't move any of them. I enjoyed everything. They are very accommodating, the rooms were comfortable and the meals were enjoyable. I really enjoyed the Tuesday evening entertainment. he had a great voice and everyone seemed to have a great time. Please make cheeseburgers a part of the weekly menu.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, July 27, 2013
Thank you Sonya M for your response!! I’m glad you enjoyed our special event night as well as our staff. As we explore different food options, we will definitely try to incorporate burgers on the menu. We hope to see you again soon!
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Miami, Florida
Top Contributor
67 reviews 67 reviews
66 hotel reviews
Reviews in 32 cities Reviews in 32 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed July 23, 2013

Gave this place a rave last time since they had upgraded me to a two bedroom suite my first stay due to my Diamond status. Was back again for one night on business. Maybe it was the rate I booked, but I didn't even get a one bedroom suite this time, but rather one of those studio "open" rooms with no walls between the bed and the living room/kitchen area. I prefer having the separate rooms because I am a light sleeper. Also, despite my request to be away from the elevator, they put me in a room right behind the elevator. The A/C unit was under the window and fairly noisy.

Still give this property high marks for food service. The dinner turned out to be quite nice, with a selection of cold salads beyond the typical lettuce and tomatoes at other HS, and a limited -- but decent -- hot offering of rice and chicken. The wine again was at least in its own bottle, and not a mystery label served in a carafe. Breakfast was good, with extra points for having the waffle machines available.

Wifi worked fine. As I mentioned in my previous review, you definitely need a car for this hotel. Not only is there nothing within walking distance, walking is dangerous since there are no sidewalks on most of the neighboring streets. Might try another hotel next time.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, July 24, 2013
Thank you Trotamundos09 for your response. We appreciate you giving us another try and I am sad to hear it was not as wonderful as last time. We try our best to go the extra mile for our Hilton Honors members to accommodate their requests. I’m glad to hear you enjoyed our breakfast and dinner services. Just a reminder, we have a complimentary shuttle that transports you to the two nearby malls with plenty of eating and shopping selections. We hope you give us another shot to redeem ourselves and we look forward to having you as our guest again!
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Honolulu, United States
1 review
5 of 5 stars Reviewed July 22, 2013

Always an excellent place to stay. Kendall and her staff are the absolute BEST in the area at taking care of their guests. Very family oriented, yet excellent to get your business done as well. Pets welcome is an added bonus.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, July 24, 2013
Thank you Joe M for your response. We’re glad you had a good stay and were able to have family time as well as get some work done. I’ll be sure to share your experience with Kendall and staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Tampa Airport - Westshore

Address: 5325 Avion Park Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Tampa
#19 Romantic Hotel in Tampa
#21 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Tampa Airport - Westshore 3*
Number of rooms: 144
Official Description (provided by the hotel):
Complete with upscale furnishings, outstanding service and complimentary amenities, the Homewood Suites by Hilton Tampa Airport - Westshore Florida hotel offers 144 beautifully appointed hotel suites and welcomes extended stay business and leisure travelers to thoroughly enjoy its central location conveniently situated in the heart of the sophisticated Westshore Business District.Our Homewood Suites by Hilton® Tampa hotel is only minutes from Tampa International Airport and provides exciting recreational options, tourist attractions, shopping, dining and unique entertainment venues. Additionally, guests of our hotel in Tampal, FL hotel can enjoy our complimentary Suite Start™ hot breakfast daily and a Welcome Home® reception Monday through Thursday evenings, featuring assorted beverages, beer and wine (local laws apply). At the Homewood Suites hotel in Tampa, Florida we're committed to the comfort of our guests. Our spacious rooms and central location have been designed with all our guests needs in mind. So make yourself at home and enjoy our great hotel amenities and our world class Homewood Suites by Hilton hospitality. ... more   less 
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Also Known As:
Homewood Suites Tampa Airport-Westshore Hotel Tampa

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