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“Excellent Service, Great Hotel” 5 of 5 stars
Review of Homewood Suites Tampa Airport - Westshore

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Homewood Suites Tampa Airport - Westshore
3.0 of 5 Hotel   |   5325 Avion Park Drive, Tampa, FL 33607   |  
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Ranked #19 of 159 Hotels in Tampa
Buffalo NY
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Excellent Service, Great Hotel”
5 of 5 stars Reviewed April 9, 2013

We stayed at this hotel for two day before our cruise. The Service at the front desk was excellent. They were happy to help and did a great job in a short period of the time. The room was very clean and comfortable and was perfect for my family of four. The pool area was very nice although we did not have a chance to use it. Location was great.. very near the hotel and the great Tampa area. I will certainly stay at this hotel if I am in the Tampa area and highly recommend it.

Room Tip: Excellent for families
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSTAMPA, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, April 15, 2013
Thanks for all your wonderful feedback on our hotel and the PERFECT 5 SCORE!!! Our service is our #1 priority. Please come back and see us soon. Have a great day!
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413 reviews from our community

Traveler rating
    258
    98
    34
    15
    8
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162
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Tampa, Florida, Usa
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 8, 2013 via mobile

Loved my stay here. The staff were all very nice and accommodating. The rooms are nice and spacious. The free shuttle will transport you from and to the airport and will also take you to a nearby mall. Have stayed before my flights out the next day. Thanks Homewood Suites for making my stay feel like home.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSTAMPA, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, April 15, 2013
We are so pleased you enjoyed your stay and we met all of your expectations! Please come back and see us soon. Thanks for all the feedback and take care.
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New York
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 16, 2013 via mobile

Really, really close to TPA -- booked a two bedroom suite -- bedrooms were nice sized with private bathrooms -- common areas were tight but sufficient for two adult friends -- rooms were very clean -- common area furnishings are sparse -- couch not very comfortable -- service (front desk, cleaning, etc.) was great, friendly -- I wish there were separate temperature controls for each bedroom.

Stayed March 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSTAMPA, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, March 26, 2013
Thank you for your time providing valuable feedback on our hotel. I am pleased you enjoyed your stay and look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 13, 2013

I guess I should have expected to not have much to do/walk to, staying at an airport hotel. Not even a gas station you can walk to to buy some pop and a snack. There is a small store in the lobby that has a good selection but very pricey ($5 for a Bud Light). The free coffee machines in the lobby were empty whenever I tried to get a cup. The one area eatery is the restaurant in the Hiltion across the street.

I was given a handicap accessible suite for some reason. It was HUGE. But the shower situation didn't seem doable for someone with a physical disability, unless they had a helper. The room was clean but a little threadbare-- dried stains on upholstery, etc.

Okay place to stay if you have a car or are only staying one night.

Front staff and shuttle drivers were very friendly. Note: The Shuttle is not labelled "Homewood Suites" so don't go looking for that when you arrive at the airport. Call the hotel for the name of the shuttle service they use.

Room Tip: As usual, avoid rooms by elevators.
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  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSTAMPA, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, March 26, 2013
Thank you for your time providing feedback on our hotel. I understand your position and we are hoping to have several dining options other then the Hilton Garden Inn within our complex developed in the next 6 months. In the meantime, we continue to provide transportation to local malls and dining throughout the day and evening. Thank you again for your time!
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Jacksonville, Florida
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 11, 2013

I booked this hotel at Hiltonfamily.com. They were the least expensive for what turned out to be a very busy weekend. The hotel was completely booked when we arrived. That's where the problems began. Neither the guest checking in before me nor myself were able to get the room we booked. I had booked a full suite with a king bed, non-smoking. What we ended up with was a minisuite with a king bed, smoking. Neither of us has ever smoked. Hollie, the desk clerk could not move us to another hotel, as they were full as well. She did let me go check the room first to see if the smoke odor was too strong. It was slight. As it was 8:45pm, we took the room. The room was fine, except the slight smoke smell. We slept fine. The bed was comfortable and the room has all the expected items. The oversized shower was wonderful. The complimentary breakfast was very good. The hot food was the right temperature and was plentiful. The reason I gave this hotel an average rating, instead of a poor, is the response I got from the general manager. She did everything she could to make things right. I will be getting bonus points, a discounted rate for this night and a discounted rate for next year. She was kind, caring, and concerned. Because of this, I will book this hotel next year and will review it again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSTAMPA, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, March 13, 2013
Thank you for your time providing valuable feedback on our hotel. I apologize you did not get the suite you originally reserved. I am glad to see that the Manager on Duty did her best to provide exceptional service. We did experience some unexpected situations that unfortunately caused an inconvenience to you over the weekend. I'm glad you will give us another chance and look forward to your next visit. Thank you for your time. Mike Nealon
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Bellmore, New York
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 5, 2013

We stayed here for 2 nights before a cruise and one night (unexpectly) after our cruise from the Port of Tampa. Suites are great with kids! Clean and well stocked. The staff were amazing (with one exception). The managers and workers were constantly asking how everything was, and asking for ideas on how to improve. The breakfast was wonderful, the pool beautiful, and we even used the basketball courts! The internet was easy to get and it was free. My BIL said it best: "this is the what you want hotel!" Free shuttle to the airport which is only 5 minutes away. When our ship was delayed, and we missed our filght home, my sister's family and my family went back- gladly. Highly reccomend!

Room Tip: All rooms are good (saw 5 of them!) Amazingly you do not hear the planes from the airport!
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSTAMPA, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, March 13, 2013
Thank you for your time providing feedback on our hotel. We are pleased you enjoyed your stay and look forward to your next visit. Summer is an amazing time to visit Tampa or take a cruise out of the port. Have a great day!
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The Woodlands, Texas
Top Contributor
81 reviews 81 reviews
35 hotel reviews
Reviews in 37 cities Reviews in 37 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 25, 2013

A missed flight due to fog in Tampa port left us and 10K+ other cruise guests scrambling for alternate travel arrangements. Travelers have a ton of selections in the area and this was 1 of 3 in a cul-de-sac that offered a shuttle to the airport. Tampa is a huge convention town and even with the last minute snaffu - there were a lot of choices. Now - i didn't want to spend $270 + tax for the night at this non resort hotel - so I used 30Kpts.
Arrived approximately 5pm and check in representative was very pleasant and efficient - took less than 2 minutes - didn't even need credit card - just the one on file.
Room on 7th floor was large with a King bed, kitchenette, dressing area, shower only - no bath. It is quiet and restful - except I am not a fan of wall/window AC units due to noise. The only plus was it was controlled by a wall thermostat - so turn it up or down when you leave the room so its not running while you sleep.
Walked over to the Hilton Garden Inn which had a small restaurant. Decided to take the free hourly shuttle to the International mall - dined at Brio. On our return, We advised the night desk clerk that the "restaurant list" had long ago been outdated - hopefully if you are reading this and ask for restaurant recommendations the homewood suites updated the list.
If I was staying near the airport again - i would check out the Hilton Garden Inn rates along with the Renaissance at International mall. If I had paid the $270/nt rate for this property - I would not be happy but for $140 or $150 - it would be acceptable. Monday to Thursday - they include dinner so that would make it more attractive too.

Room Tip: Don't count on A-1 express the service that is contracted by the hotel to arrive at the designat...
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSTAMPA, General Manager at Homewood Suites Tampa Airport - Westshore, responded to this review, February 26, 2013
Thank your for taking your valuable time to provide in depth feedback on our hotel. We appreciate you staying with us and look forward to your next stay. Dont forget to check us out on line for some great summer deals. Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Tampa Airport - Westshore

Address: 5325 Avion Park Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Tampa
#20 Family Hotel in Tampa
#25 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Tampa Airport - Westshore 3*
Number of rooms: 144
Official Description (provided by the hotel):
Complete with upscale furnishings, outstanding service and complimentary amenities, the Homewood Suites by Hilton Tampa Airport - Westshore Florida hotel offers 144 beautifully appointed hotel suites and welcomes extended stay business and leisure travelers to thoroughly enjoy its central location conveniently situated in the heart of the sophisticated Westshore Business District.Our Homewood Suites by Hilton® Tampa hotel is only minutes from Tampa International Airport and provides exciting recreational options, tourist attractions, shopping, dining and unique entertainment venues. Additionally, guests of our hotel in Tampal, FL hotel can enjoy our complimentary Suite Start™ hot breakfast daily and a Welcome Home® reception Monday through Thursday evenings, featuring assorted beverages, beer and wine (local laws apply). At the Homewood Suites hotel in Tampa, Florida we're committed to the comfort of our guests. Our spacious rooms and central location have been designed with all our guests needs in mind. So make yourself at home and enjoy our great hotel amenities and our world class Homewood Suites by Hilton hospitality. ... more   less 
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Also Known As:
Homewood Suites Tampa Airport-Westshore Hotel Tampa

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