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“Great find for the price and location” 4 of 5 stars
Review of Crowne Plaza Tampa Westshore

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Crowne Plaza Tampa Westshore
3.5 of 5 Hotel   |   5303 West Kennedy Boulevard, Tampa, FL 33609   |  
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Ranked #34 of 159 Hotels in Tampa
GreenLeadersGold level
1 review
“Great find for the price and location”
4 of 5 stars Reviewed July 5, 2014

Our family of 5 (3 teenagers) stayed in room 909 and were very pleased. I booked online, great price considering the location and it was 4th of July weekend. Chris checked us in, great customer service, simple check in. Room was nice and clean, roll away bed came right away. Enjoyed the pool area but it was crowded. Beds were way too firm. Room needs a microwave and fridge. Nice view of the Bay. Overall well worth it for the price. And free WiFi!

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review, July 11, 2014
Dear Crissy H,

We want to thank you and your family for choosing to spend your 4th of July weekend at the Crowne Plaza Westshore! We are very pleased to hear that Chris was able to provide you with a seamless and efficient check in and your room had a nice view of the bay! We are also happy to hear that the experience was overall well worth it for the price. Thank you for all of your feedback and we hope to see you again next year!

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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432 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Jackson, Michigan
1 review
5 of 5 stars Reviewed July 4, 2014

We stayed at The Crown Plaza June of 2014. The service was good and the rooms comfortable with a great view from the 10th floor. Amy offered us a friendly welcome and her help was very personal. I owe her a big thank you with help printing my airline tickets at 1:45 in the morning.The pool was clean and fun to enjoy. We especially liked the pillows in our room. If we knew where to buy some we certainly would.

Room Tip: If you want a view of the bay ask for it. If you'd like to be by the pool it almost seems like a...
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Green Features: Don't really care about "tree huggy stuff". However if it's important to you, that's your business.
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review, July 11, 2014
Dear Gregory R,

Thank you for rating us five stars! We are so happy to hear that Amy was able to assist you with your needs and we will make sure to let her know that you are thankful for her help! We are so glad that you enjoyed your room and we wanted to let you know that the pillows are by Pacific Coast brand. Thank you again for staying with us and we will see you in the future!

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
winston salem
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2014

Second Time at this Hotel this year. Good Location and within walking distance of the West Shore Mall, that has a Movie Theater. Do upgrades very well, outdoor pool very good and I can't rave enough about the people, especially the GM, Joe.

Room Tip: Try to upgrade to the Cabans
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Green Features: Pretty much what other Hotels are following.Outstanding effort by Hotel
  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review, July 11, 2014
Dear william r,

Thank you so much for your review! We are thrilled that you have noticed as well as have enjoyed all of the upgrades that we have been working diligently on over the past several months. Our GM Joe is an amazing leader and he is very appreciative of your recognition of him! Thank you for continuing to stay at the Crowne Plaza Tampa Westshore and we look forward to your third stay!

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola, Florida, United States
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 2, 2014

At first I was happy with the hotel. It looked kind of old in the outside, but it has been remodeled in the inside. The staff was very friendly, and the room looked clean. But, for me a very important feature that a hotel has to offer is a comfortable bed. This bed was far from that. It was the hardest bed I have ever slept on. In fact, I couldn't sleep at all. I am sorry, but just because of the bed, I wouldn't come back. I need a comfortable bed after a long day. Also, the pipes in the shower (at least in the room I stayed) need to be fixed because the drainage is not working well.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review, July 11, 2014
Dear Mariana L,

Thank you for taking the time to tell us about your recent stay at our hotel. We are so glad that you had friendly encounters with our staff and enjoyed the inside appearance of the hotel. We are very sorry to hear that you did not receive a good nights rest as we know how important that is when travelling. We have just recently replaced all of our mattresses to Simmons Beauty Rest in order to comply with the Crowne Plaza standards across North America. These mattresses are considered top of the line and we are very excited to continue to present new and up to date product to our guests. We do hope that you change your mind about staying with us again in the future and we thank you for your feedback.

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Point
Top Contributor
278 reviews 278 reviews
14 hotel reviews
Reviews in 53 cities Reviews in 53 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 1, 2014 via mobile

Very pleased
Check in was easy as 1 , 2, 3 less than 10mins total
Staff at front desk was supper nice.
Room was well cleaned and stock you with everyone normal needs.
Housekeeping staff was also very nice and did a very good job each we were there (4 nights)
Grounds around the complex was very good at the front and the back could use a little cleaning and updating
The room rate was not to bad for the type room and location of the hotel
Would stay again if in the area

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review, July 11, 2014
Dear Julian P,

Thank you for taking the time to write a review about your recent stay with us. We are happy to hear that you were very pleased during your four night stay and that you would stay at our hotel again when in the area. Our housekeeping department works very hard and I am sure that they will be ecstatic to hear your praises. Thank you for staying with us and we look forward to seeing you in the future!

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 30, 2014

Crowne Plaza, Tampa, Westshore
June 29, 2014

Friendly staff who try to remember you. Very customer service orientated.

Breakfast service is good. Buffett real food. Mine was included. Waitress kept seeing I was OK and offered a too go cup. Even can order custom omelettes.

Rooms are clean and modern. Everything functions. Air conditioner is excellent.

Cannot hear jets, nor highway. Nearly zero hallway or other room noise. Very quiet all around. Amazing.

Bed is good. Just a tad hard for me but acceptable. Beds are important, I wish I could request a softer one. But these are better than average.

Recommended

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review, July 1, 2014
Dear georgesb2,

Thank you so much for your recommendation of the Crowne Plaza Tampa Westshore! We very much appreciate all of your fantastic comments regarding our friendly staff, good breakfast service, clean rooms with excellent air conditioning and quiet location! We also wanted to let you know that we just replaced all of our guest room mattresses with brand new ones so that we may continue to provide a comfortable nights rest to our guests. Thank you again for the five star review and we hope to see you soon!

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 28, 2014

Clean rooms, great location, Front desk manager very friendly. Upon Check in the gentleman who checked us in saw we had 3 small kids and gave them each a Goody bag. Room was furnished very nice and great view! Pool was clean and the Kids loved it. Our next Tampa trip is in July 2014 and we will be back!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Guest Relations at Crowne Plaza Tampa Westshore, responded to this review, July 1, 2014
Dear Monique G,

Thank you so much for a fantastic five star review! We are elated to hear that you and your kids loved your stay with us. Your pictures that you have posted alongside your review are amazing and we couldn't be happier that you all had such a great time. We are very thankful that you are choosing the Crowne Plaza Westshore as your home in Tampa and we look forward to your next visit this month!

Sincerely,

Tiffany Steele
Director of Guest Relations
tiffany.steele@crowneplazatampa.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Tampa Westshore

Address: 5303 West Kennedy Boulevard, Tampa, FL 33609
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Tampa
#21 Business Hotel in Tampa
#43 Family Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Tampa Westshore 3.5*
Official Description (provided by the hotel):
Welcome to Tampa's newest premier hotel. The new Crowne Plaza Hotel Tampa Westshore offers a uniqueness all its own that can perhaps be best described as modern and fresh but elegantly posh. The Crowne Plaza Hotel Tampa Westshore offers its guest complimentary shuttle service to and from Tampa Airport. The Crowne Plaza Hotel Tampa Westshore is located less than 2 miles from Tampa International Airport (TPA) and in the heart of the thriving Westshore business district. Our hotel is only a short walk from the Westshore Plaza Mall, offering the finest in shopping, dining and entertainment. Additionally, we are just minutes from the University of Tampa, Tampa General and the University of South Florida. While visiting the Crowne Plaza Hotel Tampa Westshore, you will find that our location is convenient to many attractions such as Busch Gardens, Adventure Island, Raymond James Stadium, George M Steinbrenner Field, Tropicana Field, Florida Aquarium, St. Pete Times Forum and the Port of Tampa located at Channelside.Local businesses include Bank of America, Humana, MacDill Air Force Base, Verizon, Wachovia, General Electric, Met Life and Cisco Systems. ... more   less 
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Also Known As:
Crowne Plaza Tampa Westshore Hotel Tampa

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