When planning a 16 day Italy trip, we decided to book a room in Tampa for the night we would arrive back from Rome. Since our travel day would be about 20 hrs long, we did not want to arrive at the airport at 10 pm and make the 1 1/2 hr drive home to Ocala. When we booked the room, we found that they were willing to let us park in the hotel's secure lot for the duration of our trip for an exceptionally reasonable price. On departure day, we arrived at the hotel and parked the car. The shuttle driver loaded our luggage in the van and proceeded to take us to the airport.
Upon our return, 16 days later, we picked up our luggage at baggage claim and proceeded to the ground transportation waiting area. We called the hotel to let them know we needed to be picked up and, in about 10 minutes, Eric arrived in the van to transport us to the hotel. Upon our arrival, Elle checked us in. When she mentioned that she included a coupon for each of us for a cocktail at the bar, we said we sure could use a glass of wine. Eric said the bar would be closing soon but he would get the wine for us and deliver it to our room. He first accompanied my husband to the secure parking lot to check on the car and help get our luggage loaded. By the time we arrived at our room, the 2 glasses of wine were sitting on the table for us.
Our accommodations were spacious, actually a 2 room suite, and very comfortable. Eric & Elle delivered superior service and helped make the end of our trip a pleasant experience. We would highly recommend this hotel and will definitely stay here again.