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“Nice hotel” 5 of 5 stars
Review of Crowne Plaza Tampa Westshore

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Crowne Plaza Tampa Westshore
3.5 of 5 Hotel   |   5303 West Kennedy Boulevard, Tampa, FL 33609   |  
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Ranked #35 of 159 Hotels in Tampa
Bandung
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“Nice hotel”
5 of 5 stars Reviewed April 2, 2013 via mobile

Service was excellent, all staff was friendly and helpful. Location was great. Everything was clean. But the food need to be improved. Need more variety and more tasty. Thank you to jorge, chris, driver and waiter you are awesome.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, April 15, 2013
Dear Guest,

Thank you for taking the time to review your stay with us. We appreciate you recogizing several of our outstanding associates; it's great that they were able to leave a lasting impression with you! Your comments about the food services will be directly relayed to the department head. Thank you again and we hope you see you back soon.

Sincerely,
Crowne Plaza Tampa Westshore
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460 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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English first
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2013 via mobile

This hotel lives up to the expectation of the Crown. The staff was friendly and efficient. The room was very clean, well furnished, and spacious.
The in house restaurant has a good reasonably priced breakfast.
The room did not have a mini fridge but there was a space for one, hopefully coming soon.
Overall a great stay and a good value.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, April 15, 2013
Dear Guest,

Thank you for sharing your thoughts about our hotel! It is wonderful to know that your overall experience here was great. We were proud to be awarded a Torch Bearer Award this past year which is a top honor within our IHG family. We are so pleased you were able to experience our staff upholding that award and striving to exceed your expectations at every turn. We look forward to your return!

Best Regards,
Crowne Plaza Tampa Westshore
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Edinburgh, United Kingdom
Senior Contributor
38 reviews 38 reviews
Reviews in 9 cities Reviews in 9 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed April 1, 2013

We stayed here over the Easter holidays and the hotel is excellent, with spacious, clean modern rooms and facilities not to mention the efficient and very friendly staff along with the more than ample parking.

The one thing that knocks it down from a 5 star experience to a 3 star is the fact that the soundproofing in the rooms are shocking.

I can normally sleep through anything but you can hear every little thing that goes on in the rooms either side of you and everything that goes on the the hallways. This resulted in the worst three nights of sleep I have had staying in a hotel. Which is a real shame as everything else was wonderful.

If they can soundproof the rooms then I'd have no hesitation in giving this hotel the 5 stars it deserves, until then it's a case of great hotel for a visit but just don't stay for the night.

Room Tip: Bring earplugs, avoid rooms close to elevators, stairs and ice machines.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, April 15, 2013
Dear Guest,

On behalf of our entire staff we would like to sincerely apologize for the inconveniences you endured throughout your stay. Your experience has been shared with the Executive Committee as an effort to improve the services we provide. Thank you for your patience and understanding and we hope you do try us again soon.

Sincerely,
Crowne Plaza Tampa Westshore
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Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 31, 2013

The hotel is not a four star hotel. A three at best. Very dimly lit room and hallways. Very hard to read or see. Shuttle service was excellent to and from airport. Always on time.
The lounge area was also dark. We ordered food and it was quite expensive. Maybe this is how it is close to the airport. Room was clean but needed some bathroom renovations

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, April 15, 2013
Thank you for taking the time to review your experience with us as your feedback means a great deal to our team and future hotel guests. We are so glad you were able to utilize our shuttle services to and from the airport. Your comments about the restaurant are extremely helpful as we are always looking for ways to improve our services. We hope you do give us another chance in the future to show you how great our hotel and Mojito can be.

Best Regards,
Crowne Plaza Tampa Westshore
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Tampa, Florida
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 24, 2013 via mobile

Stayed her for a 4 day business trip. Many nice features to this hotel including clean and modern facilities, Starbucks coffee made in the lobby and a nice bar/restaurant on site but I was disappointed with the room. Despite running the A/C almost constantly the air in the room was stale and muggy, really wished that I could have opened a window or had a better air circulation system. The rooms are not quiet. Not only can you hear noises from the other nearby rooms and hallway but also from the highway all throughout the night and I was on the 10th floor! The breakfast was incorporated in my rate but I only ate it one day as the small dinning area was always crowded and my morning timeline did not include time for a sit down buffet breakfast. Would be great if they offered more healthy and "to-go" options such as boiled eggs and fresh fruit. Also agree with previous reviewers, it would be nice if they added a laundry room with some washers and dryers.

Stayed March 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, March 26, 2013
Dear Guest,

On behalf of our entire staff we would like to sincerely apologize for the inconveniences you experienced throughout your stay with us. Please be assured these issues and suggestions will be addressed with the department directors. We are thrilled you were able to enjoy our Mojito Restaurant, Starbucks and the superior service level we provide for our guests. We appreciate your feedback as this is our best resource for improving our hotel accomodations. The next time you find yourself in Tampa, please give us chance to show you how great our hotel is.

Sincerely,
Amanda Keyes
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Traverse City, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed March 22, 2013 via mobile

My wife and I spent two relaxing days at this hotel this month. It is everything a hotel should be: Clean, comfortable, accommodating, reasonably priced, peaceful. The staff was pleasant and helpful -- especially Latasha, a front desk staff member who helped us with a reservation matter. We look forward to returning in the future

Stayed March 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, March 25, 2013
Dear William,

Thank you for taking the time to review your relaxing stay with us. We are thrilled our staff and accommodations added to your enjoyable getaway. It is a tremendous accomplishment to our staff when they are specifically mentioned and will ensure they continue providing the outstanding service for others that you experienced. We look forward to your return next time your in the Tampa area!

Best Regards,
Amanda Keyes
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Colts Neck, New Jersey
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 22, 2013

I booked a four star hotel. After a long day of traveling, we arrived at the hotel in the late evening. Nothing was open to have a bite to eat in the hotel. The front desk could not recommend a place nearby. Thank goodness for Yelp! When we arrived at our room we were appalled! Cinder block walls! View of the roof! Two double beds .......not the queens that were advertised.... Mini bathroom... Yikes!!! This was not a four star hotel!! It was not even close!

Room Tip: Choose another hotel! There are many nearby!
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Manager at Crowne Plaza Tampa Westshore, responded to this review, March 25, 2013
Dear Guest,

Thank you for taking a moment to review your recent stay with us. Please allow me to apologize for the inconveniences that you experienced during your night with us. Despite your disappointment with the room type and view, we hope that the world- class service you experienced was able to shine through. We appreciate your feedback as this is the best resource for improving our hotel. We hope you give us a chance in the future to show you how great our hotel is.

Best Regards,
Amanda Keyes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Tampa Westshore

Address: 5303 West Kennedy Boulevard, Tampa, FL 33609
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Tampa
#40 Romantic Hotel in Tampa
#48 Family Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Tampa Westshore 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Welcome to Tampa's newest premier hotel. The new Crowne Plaza Hotel Tampa Westshore offers a uniqueness all its own that can perhaps be best described as modern and fresh but elegantly posh. The Crowne Plaza Hotel Tampa Westshore offers its guest complimentary shuttle service to and from Tampa Airport. The Crowne Plaza Hotel Tampa Westshore is located less than 2 miles from Tampa International Airport (TPA) and in the heart of the thriving Westshore business district. Our hotel is only a short walk from the Westshore Plaza Mall, offering the finest in shopping, dining and entertainment. Additionally, we are just minutes from the University of Tampa, Tampa General and the University of South Florida. While visiting the Crowne Plaza Hotel Tampa Westshore, you will find that our location is convenient to many attractions such as Busch Gardens, Adventure Island, Raymond James Stadium, George M Steinbrenner Field, Tropicana Field, Florida Aquarium, St. Pete Times Forum and the Port of Tampa located at Channelside.Local businesses include Bank of America, Humana, MacDill Air Force Base, Verizon, Wachovia, General Electric, Met Life and Cisco Systems. ... more   less 
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Also Known As:
Crowne Plaza Tampa Westshore Hotel Tampa

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