We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay!” 5 of 5 stars
Review of Crowne Plaza Tampa Westshore

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Crowne Plaza Tampa Westshore to your Saves list
Crowne Plaza Tampa Westshore
3.5 of 5 Hotel   |   5303 West Kennedy Boulevard, Tampa, FL 33609   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save up to 25%
Ranked #36 of 159 Hotels in Tampa
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Great stay!”
5 of 5 stars Reviewed May 27, 2012

Everybody at the property was very helpful especially William. He was very efficent and really goes out of his way to connect with the guest. Location was perfect and I slept like a baby. Food was very tasty and everyone was having a fun time!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Rooms at Crowne Plaza Tampa Westshore, responded to this review, May 28, 2012
Dear Guest,

Thank you for taking the time to review your recent stay with us. I am so happy to hear you had a wonderful stay and that one of our team members made a positive impact.

We look forward to seeing you on future travels.

Best Regards,
Melissa Golub
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

464 reviews from our community

Traveler rating
    219
    156
    54
    21
    14
See reviews for
68
125
54
152
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Norfolk
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 23, 2012

I stayed with my girlfriend here late night when we decided to get a room after she picked me up from the Airport. The girl at the front desk was very very nice. I called ahead to see if my girlfriend could check in for me prior to my arrival (I asked because I had the government rate, and they typically need to see ID before they charge for the GOVN'T rate). They said it was fine. Once we arrived I waited at the desk to show her my military ID, and she was on the phone and just told me to go ahead and that she trusted me. I felt good about that.
We then proceeded to the room, and its not a bad hotel at all dont get me wrong. The place just doesn't own itself if that makes sense - like when you go to a Marriot or elsewhere, you feel "this is Marriot". Here, its just like someone put a bunch of stuff in a room including a bed. (which is all pretty nice, just seems a bit empty. This place could be enhanced. Nice bathrooms though. They have a bar downstairs called "Mohito's" and it was a nice bar, we both enjoyed it. Bartenders were good too, one with long dark hair could have had more enthusiasm. Bit of a downer. All in all, nice stay, and would recommend it, its a great location in Westshore. Now, they had a compimentary breakfast in the morning. This breakfast was excellent, and they had everything fresh! Nice n hot, and good coffee. That was definitely a plus to wake up to in the morning without a doubt. Well done with Breakfast!!

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Rooms at Crowne Plaza Tampa Westshore, responded to this review, May 28, 2012
Dear Guest,

Thank you for the detailed review of your recent stay at our Award-Winning hotel. I am pleased to hear our team went above and beyond to make your stay pleasant and enjoyable.

Our Crowne Plaza brand is in the middle of a refresh program which will include new bedding and hotel collateral in all guest rooms. Soon you will be able to say, "Wow this is a Crowne Plaza", no matter which one you choose to visit.

Once again, thank you for the review and we look forward to future travels.

Best Regards,
Melissa Golub
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 15, 2012

My husband and I stayed at the Crowne Plaza from 4/26 through 4/30 in and I must say that our stay was incredibly pleasant. From the moment we walked in the lobby we felt the friendly welcoming. One person in particular who stood out was Charles (front desk). We traveled to Tampa in celebration of my husband’s birthday and he gave us two complementary breakfasts for the morning of his birthday. Upon check out as we were running late he was kind enough to print our boarding passes. Talk about excellent customer service! Thank you Charles!!!
The rooms were not very big but they were spacious enough. The décor was lovely and very contemporary. The beds were comfy with lots of pillows. The view was not the best; however, our room had two very large windows with lots of lighting. The location of this hotel is great with quick access to major highways. We were minutes away from two shopping malls (Westshore and International Plaza) and many dining facilities. We traveled to Clearwater Beach and it was about a thirty-five minute drive from the hotel. We also traveled to St. Pete Beach and that was about a twenty five minute drive. Their pool and cabana area is really nice for relaxation and lounging. You can have food and drinks brought out to you or you may bring your own. The one thing I loved about this hotel is the addition of the Mojito Lounge. It is a lovely place with great service and ambiance. They have great happy hour specials too! I had several meals there and I was not disappointed. On Saturday nights this place turns into a Latin party with a live band and DJ. Many classy locals come to this place to dance the night away. It was lots of fun! All in all I would definitely stay here again.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Rooms at Crowne Plaza Tampa Westshore, responded to this review, May 28, 2012
Dear Guest,

Wow! We are so happy to hear you had a fantastic Birthday weekend with your husband. I am pleased to know that one of our team members went above and beyond to make your stay with us perfect.

Our hotel is in close proximity to many attractions and the Tampa International Airport. We are happy to offer a complimentary shuttle to our guests within a 3 mile radius as well.

We recently added live music on Saturday nights in our Mojito Restaurant and Lounge to bring exciting night life into the hotel.

Once again, thank you for your review and we hope to see you again soon.


Best Regards,
Melissa Golub
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 5, 2012 via mobile

The price was great - $96 on a Friday night with a AAA discount. You can't beat that! The location was also great - just off I-275 on the Tampa side, across the road from Westshore Plaza and not far from International Plaza where there are some good restaurants.

The lobby was clean and nice. The check-in was really slow. I got there early at 2pm and was 3rd in line with only one person at the desk. Eventually another rep came and they were nice to let me check in early.

The room was nice but you could tell it was remodeled because they missed some things (badly scratched top of table, the shower doors were too long for rail). But the decor was nice and my room had a partial view of the bay. The beds were firm but comfy. The pillows a little too soft.

There is a bar at the hotel called Mojito. Go for happy hour - $5 select mixed drinks and tapas. The food was really good surprisingly because it's more bar than restaurant. Try the hummus! The service left a lot to be desired though. One of the female bartenders openly poo-poo'd a tip left for her after the customer left. The kicker was that she gave a beer to someone to take to their room and the customer let her keep the 65 cents in change. All the bartender did was hand over a beer. Even if the customer had sat there for hours, it was unprofessional to do in front of other customers.

I was also a little disappointed that their shuttle doesn't go to the St. Pete Times Forum. They said it was too far (it's 5 miles from the hotel). Overall though the stay was nice and I would stay again.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Rooms at Crowne Plaza Tampa Westshore, responded to this review, May 13, 2012
Dear Guest,

Thank you for your detailed review of your recent stay with us. On a high note, while I am glad you would stay with us again, I sincerely apologize your overall experience fell flat.

We have spoken with our team members about the level of service we expect to be delivered to our guests and can assure we are taking the appropriate measures to go above and beyond.

We wish our shuttle could provide transportation to downtown; however in order to accommodate large amounts of airport transportation in a timely manner, we have to limit our complimentary shuttle to a 3-mile radius.

Once again, thank you for your review and we look forward to seeing you on future travels.


Melissa Golub
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 1, 2012

The Tampa Crowne has really hit the mark, by adding the Mojito Lounge.. The staff made our night. Bartenders were awesome.. Went in to the hotel bar just to have a drink and wait on a cab. We never left to say the least...Great drinks and a attractive bar staff.. Missty really helped in planning our next days activties and added to a great night. I cant say enough how great it was to have a bar of this caliber in the hotel..

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Rooms at Crowne Plaza Tampa Westshore, responded to this review, May 13, 2012
Wow! Thank you for the review and recognizing one of our employees. I am pleased you enjoyed Mojito and made it your entertainment for the evening. We hope you visit again as we have many specials and events coming up.


Melissa Golub
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boston, ma
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 27, 2012

My stay at the hotel was great. A convenient location, restaurants, stores and mall. The hotel is very clean, and the bed is comfortable. Most of the staff were nice until my boyfriend and I, we met Charles (front desk). I had a question regarding my flight at 4:30 p.m. and check out at 11:00 a.m. Since I didn't have anything else to do for 4hrs, as we approached the front desk, the guy didn't smile, he had this disgusting look on his face as if he wanted to hurt somebody. Working at a front desk in a hotel, staff should have a welcoming and smiling face at all time. If it weren't for this guy, our stay would have been better.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, Director of Rooms at Crowne Plaza Tampa Westshore, responded to this review, May 5, 2012
Dear Guest,

I wish to offer my most sincere apologies for not WOWing you during your stay. I can assure you Charles meant no disrespect to you and your boyfirend as he is one of our Award-Winning team members.

We hope you will not lose faith in us and give us another shot at redemption.


Melissa Golub
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, Florida, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 27, 2012

Latasha and Jeffrey were very professional.They made my stay feel better than home.

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPTW5303, DIrector of Rooms at Crowne Plaza Tampa Westshore, responded to this review, May 1, 2012
Dear Guest,

Thank you for your kind words regarding our Guest Serice Agents. I am pleased your stay was excellent and we look forward to seeing you on future travels.


Best Regards,

Melissa Golub
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crowne Plaza Tampa Westshore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Tampa Westshore

Address: 5303 West Kennedy Boulevard, Tampa, FL 33609
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Business Hotel in Tampa
#41 Romantic Hotel in Tampa
#48 Family Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Tampa Westshore 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Welcome to Tampa's newest premier hotel. The new Crowne Plaza Hotel Tampa Westshore offers a uniqueness all its own that can perhaps be best described as modern and fresh but elegantly posh. The Crowne Plaza Hotel Tampa Westshore offers its guest complimentary shuttle service to and from Tampa Airport. The Crowne Plaza Hotel Tampa Westshore is located less than 2 miles from Tampa International Airport (TPA) and in the heart of the thriving Westshore business district. Our hotel is only a short walk from the Westshore Plaza Mall, offering the finest in shopping, dining and entertainment. Additionally, we are just minutes from the University of Tampa, Tampa General and the University of South Florida. While visiting the Crowne Plaza Hotel Tampa Westshore, you will find that our location is convenient to many attractions such as Busch Gardens, Adventure Island, Raymond James Stadium, George M Steinbrenner Field, Tropicana Field, Florida Aquarium, St. Pete Times Forum and the Port of Tampa located at Channelside.Local businesses include Bank of America, Humana, MacDill Air Force Base, Verizon, Wachovia, General Electric, Met Life and Cisco Systems. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Expedia, AAA Travel Services, BookIt.com, TripOnline SA, Hotels.com, Agoda, Booking.com and Tingo so you can book your Crowne Plaza Tampa Westshore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Tampa Westshore Hotel Tampa

Owners: What's your side of the story?

If you own or manage Crowne Plaza Tampa Westshore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.