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“A great place to stay for a night or two” 4 of 5 stars
Review of Westin Tampa Bay

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Westin Tampa Bay
4.0 of 5 Hotel   |   7627 W Courtney Campbell Causeway, Tampa, FL 33607   |  
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Ranked #42 of 159 hotels in Tampa
Albany, New York, USA
Top Contributor
55 reviews 55 reviews
47 hotel reviews
Reviews in 44 cities Reviews in 44 cities
57 helpful votes 57 helpful votes
“A great place to stay for a night or two”
4 of 5 stars Reviewed May 12, 2014

We spent one night at the Tampa Airport Westin when we were en route from Albany to a vacation south of Tampa. This Hotel has two primary clienteles – a business clientele during the week, and weddings and other celebrations on the weekends. This is a beautiful and perfectly adequate hotel for fulfilling its primary missions. We stayed on the 8th floor and had an absolutely spectacular view of a large expanse of water on the other side of the road from the hotel. We came in late at night, and appreciated being able to buy snack food such as candy bars at this late hour. This was made possible by the “shop” being open 24 hours, in which you take what you need and pay for it by the honor system.
We ate breakfast late the next morning in the hotel. We took advantage of a special continental breakfast offer that was open on this Sunday until 3 PM. The pastries were really delicious – a step up from the usual cinnamon rolls etc. The fruit offering was less successful, being freshly cut but tasteless. I appreciate the fact that the hotel restaurant is kept open for a large number of hours for its guests, even though I cannot imagine that this is a profit-making part of the hotel. We were not there for an evening meal, but I rather think that one would go to the Chart House across the street (and visible from our room) rather than the to hotel restaurant.
The hotel is conveniently located right on a main thoroughfare and just minutes from the Tampa Airport. We would readily return should we need another overnight stay in Tampa.

Room Tip: Ask for a water view
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, June 2, 2014
Please allow me this opportunity to say thank you for your loyalty and for taking the time out of your schedule to share your recent experience at The Westin Tampa Bay. We all appreciate your kind words and high rating! Of course it pleases the entire Staff to read your comments and it is even more pleasing to know that we were able to provide you with the level of service which you have come to expect from Westin Hotels and Resorts. We look forward to providing you with personal and instinctive service again soon.
Be well,
Ron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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369 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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1 review
3 of 5 stars Reviewed May 7, 2014

I've stayed at this property multiple times. I am a SPG Platinum member and this is the only property that never has upgrades. The usual line of we are fully booked and it's a busy time of the year.
The executive lounge is small and it's offering is minimal and disappointing. The Aqua restaurant is the only restaurant on the property and is ordinary, also food is not served at the water/beach area overlooking outdoor restaurant area.
Only Tampa Bay hotel with no outdoor pool, only an indoor pool. There is also an indoor hot tub but it was not working when I tried it. The outdoor beach area is small for such a big hotel, lounge chairs are fully occupied and even some non-guest can drive up and use the beach area and lounge chairs (no hotel staff is there to check).
Their self-parking spaces are limited, and yes valet is offered but self is more convenient for in and out of the hotel.
There are two elevators and the third is around the corner and does not have a floor display so your luck to wait for either elevators bays.
Positive items include Starbucks in the lobby, a small retail store for quick beverages in the lobby and a quick check-in process.

I would rate this a 4 star property at best.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, June 2, 2014
Allow me this opportunity to thank you for taking the time to share both your compliments and concerns regarding your recent visit with us. It is great to hear that you enjoyed and appreciated certain aspects of your stay. However it appears that we fell short in some others. Those areas have been addressed and thanks to your feedback we will be able to make the necessary corrections. Although we strive to be perfect in every aspect of our goal to provide personal and instinctive service for every guest there are times when do not meet all expectations. Please accept my apologies for any area where you may have been underwhelmed and hopefully you will give us another chance.
Be well,
Ron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Top Contributor
126 reviews 126 reviews
123 hotel reviews
Reviews in 79 cities Reviews in 79 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 6, 2014

I got to copy this shower design. Someone actually spent time putting the heavenly shower in a tile enclosure that has very nice design. Ok beyond the shower, the room was standard Westin and comfortable. The room and shower where clean. Staff at the front desk were helpful and friendly. Amble parking out front for those prefer to park it yourself. Valet is available. Right on the bay with a beach. Will stay here again.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, May 15, 2014
Please allow me this opportunity to say thank you for your loyalty and for taking the time out of your schedule to share your recent experience at The Westin Tampa Bay. We all appreciate your kind words and high rating! Of course it pleases the entire Staff to read your comments and it is even more pleasing to know that we were able to provide you with the level of service which you have come to expect from Westin Hotels and Resorts. We look forward to providing you with personal and instinctive service again soon.
Be well,
Ron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, FL
Top Contributor
54 reviews 54 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed April 24, 2014 via mobile

As a business traveler, I love staying here! Carlos and Heather at the front desk always greet me by name, and know which room I prefer. It's the perfect place to unwind, overlooking the waters of Tampa Bay! Westin has great beds, great linens which make for a great nights sleep. Another plus is the Aqua restaurant - not your typical hotel food.. Fabulous! My favorite Starwood property in Florida!

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SARASOTA
Top Contributor
96 reviews 96 reviews
68 hotel reviews
Reviews in 49 cities Reviews in 49 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed April 12, 2014

Located a few minutes by car from the airport, this hotel sits on the Bay front with vast wonderful waterviews and its own private beach. This feels more like a resort hotel with a nice bar area that opens to the outdoor sitting area and restaurant with bay views.
The restaurant serves up a very interesting menu and what location is complete without a Starbucks. Within walking distance are some outdoor restaurant and drinking areas including Bahama Breeze and multiple other hotels with facilities.
The rooms are beautiful and the property still has that new built feel, while the hotel Club Lounge offers stunning views over the surrounding waterfront and was a great place to get some work done. The food was nice and the the staff in the Club was fantastic. The airport was a 5 minute drive...The International Mall and some of the Cities best restaurants within 7 - 10 minutes drive.

Room Tip: Upper Floors towards the water.
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, April 15, 2014
KahRou W,

Thank you very much for taking the time to share your experience. Your kind words and gracious score are greatly appreciated and have been shared with our entire team. Comments such as yours provide additional inspiration to all of our Associates and certainly make us all happy to know that our efforts have paid off. Providing you with the rest and rejuvenation that you are entitled to is our goal and we hope that you will be back to visit us in the very near future.
Stay well,
Ron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeLand, Florida
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 11, 2014

This hotel located on a causeway has great water views on its east side. The decor is contemporary but already showing some wear and the finishes may look high end but aren't as evidenced by doors that won't shut lack of sheers behind the drapes , not quite comfy bed, etc . Hvac worked well though and the large floor to ceiling window was nice. View of the terrace with one lone tiny table and sad potted plants was a distraction . We stayed one night in a suite on the 9th floor. Personnel were very friendly and service w as quite good. Toiletries were a bit above average. We had a complimentary breakfast with our package in the Aqua Grill. Eggs benedict was nicely done. Good coffee. There's a Starbucks, pool and workout room on site. There are concierge levels I did not see and many meeting rooms. To earn another star they'll have to paint the marks on walls, fix the wrinkled carpets and tears in the upholstery , up the towels and mattress top,and use better toiletries. Decorating that patio would help too.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, April 12, 2014
Luxurytraveler100,

Allow me this opportunity to thank you for taking the time to share both your compliments and concerns regarding your recent visit with us. It is great to hear that you enjoyed and appreciated certain aspects of your stay. However it appears that we fell short in some others. Those areas have been addressed and thanks to your feedback we will be able to make the necessary corrections. Although we strive to be perfect in every aspect of our goal to provide personal and instinctive service for every guest there are times when do not meet all expectations. Please accept my apologies for any area where you may have been underwhelmed and hopefully you will give us another chance.
Be well,
Ron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
93 reviews 93 reviews
21 hotel reviews
Reviews in 54 cities Reviews in 54 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed March 31, 2014

This hotel has everything you want. Great location and nice views of the bay. Valet service is available. Check in was so easy. Starbucks and a great restaurant called Aqua is located in the lobby. Give the cocktails and raw bar a try. You can rent a boat or jet ski for some fun in the bay. A heated swimming pool and fitness center is available on the lobby level.

The room is very nice, comfy, and stylish. The bathroom has a standing shower with a great shower head that feels like a strong rain shower. The bed was so comfy and there are snack and drinks available in the fridge.

The staff here was very helpful and friendly. I will definately be staying here again next im in town.

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, April 3, 2014
Hello Mike M,

Thank you very much for taking the time to share your experience. Your kind words and gracious score of 5 out of 5 are greatly appreciated and have been shared with our entire team. Comments such as yours provide additional inspiration to all of our Associates and certainly make us all happy to know that our efforts have paid off. Providing you with the rest and rejuvenation that you are entitled to is our goal and we hope that you will be back to visit us in the very near future.
Stay well,
Ron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Tampa Bay

Address: 7627 W Courtney Campbell Causeway, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Tampa
#7 Luxury Hotel in Tampa
#24 Romantic Hotel in Tampa
#28 Business Hotel in Tampa
#55 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Tampa Bay 4*
Official Description (provided by the hotel):
Located in the heart of Tampa Bay on Rocky Point Island, this airport hotel's waterfront location offers both incredible bay views and easy access to the area's attractions. ... more   less 
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Also Known As:
Westin Tampa Bay Hotel Tampa

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