We stayed at the Westin Tampa Bay the night before a cruise. The shuttle came to the airport very fast and the driver was really nice. When we got to the hotel we were told we had been upgraded to an executive club room (WOW). The hotel was so clean and the room was really nice. The food at the hotel was very good and we enjoyed the bar that night. It was very busy and the bar staff tried really hard to keep up with the large crowd, even though they had one customer that thought they were there exclusively for her. The only problem we had, which was a small one, was I called prior to our arrival and asked about taxi service, which I was told it was not a problem. When we got to the hotel I called down to be sure it was lined up. The lady on the other end of the line said she didn't see it, but would set it up for the next morning. When we went down and checked out, I asked the person at the bell desk and he looked at the screen and said ok. We sat for 10 minutes after the taxi was supposed to pick us up. When I asked a different person at the desk he said I don't see anything for you. He called and a taxi was there in another 15 minutes. Other then that if was ever go out of the port of Tampa again I would not hesitate to stay there. Other then that the staff was great. Just a very relaxing place to stay. We would not hesitate to stay again.