Stayed here for two nights before the Thanksgiving holiday on business
Staff were all very friendly, helpful, and courteous. The room was well-appointed and the gym was very functional and relatively big.
My only caveat is the lack of a buffet breakfast. I normally hit the buffet because room service, generally by its nature, is never warm and timing is always a question mark anywhere. So I headed down to Aqua expecting the typical buffet -- but no buffet during the week! Weird. The room was also very busy -- seemingly everyone wanted to eat at this time and the hostess couldn't keep up and people were seating themselves (Although her three-inch heels didn't help). Apparently the kitchen also couldn't keep up as it took 20+ minutes for my simple egg order to arrive. I spoke with the manager and he said it's normally never this busy and I suggested that's why hotels do the buffet as they cannot fully anticipate timing and demand for breakfast by travelers. Okay, so I'm a consultant and had to add my two cents. But seriously -- re-think this. I don't want to spend thirty minutes every morning in your restaurant because you're not running an optimized operation. Oh and please have teapots for tea -- those cups are too small for your waiters to be constantly asking me if I want more hot water.
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