Stayed here for two nights before the Thanksgiving holiday on business
Staff were all very friendly, helpful, and courteous. The room was well-appointed and the gym was very functional and relatively big.
My only caveat is the lack of a buffet breakfast. I normally hit the buffet because room service, generally by its nature, is never warm and timing is always a question mark anywhere. So I headed down to Aqua expecting the typical buffet -- but no buffet during the week! Weird. The room was also very busy -- seemingly everyone wanted to eat at this time and the hostess couldn't keep up and people were seating themselves (Although her three-inch heels didn't help). Apparently the kitchen also couldn't keep up as it took 20+ minutes for my simple egg order to arrive. I spoke with the manager and he said it's normally never this busy and I suggested that's why hotels do the buffet as they cannot fully anticipate timing and demand for breakfast by travelers. Okay, so I'm a consultant and had to add my two cents. But seriously -- re-think this. I don't want to spend thirty minutes every morning in your restaurant because you're not running an optimized operation. Oh and please have teapots for tea -- those cups are too small for your waiters to be constantly asking me if I want more hot water.
- Official Description (provided by the hotel):
- Located in the heart of Tampa Bay on Rocky Point Island, this airport hotel's waterfront location offers both incredible bay views and easy access to the area's attractions. ... more less
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- Also Known As:
- Westin Tampa Bay Hotel Tampa