I stayed here just for the night and was very happy with the room and service from the front desk, bell captain and valet. All were polite, helpful and courteous. My room had an amazing view overlooking the bay and city lights. Felt very relaxed being there.
I had late night room service - burger and fries. It was delivered quickly and it was very good.
One small detail though. I opened my email for the final bill the next day and saw extra charges ($45) from the mini bar which I never touched. I called the hotel and was assured the charges would be reversed.