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“Wonderful Westin” 4 of 5 stars
Review of Westin Tampa Bay

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Westin Tampa Bay
4.0 of 5 Hotel   |   7627 W Courtney Campbell Causeway, Tampa, FL 33607   |  
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Ranked #42 of 159 hotels in Tampa
florida
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Wonderful Westin”
4 of 5 stars Reviewed March 7, 2013

We spent a weekend at the Westin to visit our son was staying there on business. The beautiful hotel, spotless rooms and surprise beach just made for a perfect stay. The shuttle to the malls was such plus. We avoided traffic, and parking, and all of the the annoying things that make a brief weekend less fun. Our view was just stunning. The pool and workout room were the right size and the front desk staff immediately treated us as if we stayed there weekly. It"s nice to have a Starbucks on site. We took off a star, because it's tough to get a cheaper rate, and because breakfast was so expensive. We're not cheap, but a break in the dining room would be a plus when there's no break in the room rate. Bargains are always good things. Overall- wonderful stay!!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, March 9, 2013
Dear Wallybob,

We are very pleased to hear that you enjoyed your recent visit with us and that you found the amenities and services to be useful. We do our best to price our hotel and menu prices as competitively as possible, with like hotels, on a regular basis. The first quarter is High Season in the Tampa Bay area and rates have a tendancy to be somewhat higher at all hotels. However, you will find it easier to get a break in the rates during the spring and summer months. We hope to see you again soon!!

Be Well,
Ron
General Manager
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369 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 5, 2013

This hotel has large windows, a view of beautiful Tampa Bay and COMFORTABLE beds. The hotel is new and close to the airport. There is a Starbucks in the lobby and a restaurant/bar. The workout room was wonderful!!! I loved the choice of equipment. Even though the exercise area was busy, there was not a wait to use the equipment. The hotel even provided workout clothes if the guest forgot them. Kudos to the hotel staff--they were so friendly and helpful. The hotel even offered coupons to the International Mall. I enjoyed my stay from start to finish.

Room Tip: Higher floors have a better view of the water. Also a room facing the east has breathtaking sunrise...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, March 9, 2013
Dear Beardancer,

Thank you for your very kind words and for taking the time to paint a wonderful picture of your visit to the Westin Tampa Bay. Your comments have been shared with our entire Team and they are all equally apprecitive and happy that they were successful in achieving our goal of providing you with personal and instinctive service. We hope that you will return soon.

Be Well,
Ron
General Manager
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Jerusalem, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 3, 2013

Came here for a wedding. The hotel seemed to pretty much mess up everything concerning the wedding block (I think this is a common problem, see previous reviews). Desk was rude at answering questions, there was some kind of a shuttle miscommunication, totally inflexible about check-out, forgot to call for taxis when requested. Restaurant has good fish but is verrrrry slooooowwwwww. Room service food came cold - but at least the french fries are quite good :)

Brunch is pretty darn limited. Not necessarily worth the price. But the staff at the brunch were very helpful, kept coffee coming, and we eager to give good service!

Would have been three stars, except there is only one helpful/nice person at the front desk. The front desk brought the whole place down. Every question was an imposition and answered with a pout. If they answered at all.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, March 9, 2013
Dear JerusaleMOM,

Thank you for taking the time to let us know about your recent unpleasnat experience while staying with us. I would like to apologize for the less than typical service that you received at our Front Desk and in the Restaurant. We strive to achieve our goal of exceeding every guest's expectations by providing service that is always personal and instinctive. Apparently we fell short of that goal and I hope that you will consider returning to give us another chance.
Just as a point of clarification, our weekend breakfast buffet is not designed to be a Sunday Brunch as we have all come to know. It is priced at $14.95 and includes a wide array of eggs made to order and Eggs Benedict, breakfast meats, potatoes, fresh fruits and juices as well assorted home baked pastries and breads. Typical Sunday Brunch includes several entrees, vegetable, desserts, etc. but is also priced quite a bit higher. This is not our intent and we would like to apologize for the confusion.

Be Well,
Ron
General Manager
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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2013

I booked this through Priceline, and got a good deal because it was for a Monday. This place was hard to get to because of the construction, but goodness, what an amazing hotel! Everything is luxurious, and we had a beautiful view of the water. We loved that there was Starbucks Coffee available, since we had a huge drive ahead of us. Kids thought the pool was great, though it was a little too chlorinated for my liking. All in all, exceeded expectations by a mile!

Room Tip: Ask for waterside if you can :)
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, March 4, 2013
Dear Frank M,

Thank you for taking the time to share your thoughts regarding your recent stay with us. We are very happy that you and your family enjoyed the visit and hope that you will have a chance to stay with us again in the near future.
Be Well,
Ron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
70 reviews 70 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 28, 2013

Rooms are always excellent and clean. Bar area is good as is the bar food. Restaurant is over priced in my opinion, certainly for breakfast.
Local dining options are limted but Bahama Breeze is always reliable

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, March 4, 2013
Dear Phil B,

We appreciate your kind comments and thank you for choosing the Westin Tampa Bay when you stay in Tampa. It is great to hear that your room is always clean and great and that you enjoy the food in Aqua. We will certainly take your comments regarding pricing into consideration the next time we revise our menus. Thank you again for taking the time.

Be Well,
Ron
General Manager
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Arlington, Virginia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 25, 2013

I expect the Westin to be good based on its name, and the Westin in Tampa most assuredly met the criteria. The Hotel is well situation, modern. The rooms are clean, comfortable and large with good sized bathrooms and plenty of water pressure and towels. There's even a little beach by the water for one to grab some sun. But what really stood out in this hotel was the staff: Warm and friendly whilst remaining efficient and present (you're greeted with a genuine smile AND getting top notch service). A thoroughly positive experience that would have me return at any time...with family, friends or solo.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, March 4, 2013
Dear CSEMcCauley,

Thank you for your very kind words regarding our hotel, the location and especially the Staff. As they say, it is the people who make the difference and we strive to achieve our goal of having every guest experience service that is truly personal and instinctive. Thank you again for taking the time to share your thoughts and hopefully we will be seeing you again in the very near future.

Be Well,
Ron
General Manager
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Vernon, Canada
Top Contributor
113 reviews 113 reviews
53 hotel reviews
Reviews in 50 cities Reviews in 50 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed February 24, 2013

The hotel itself is stylish and neat. It is relatively close to the airport (10 minutes away) and offers a free shuttle service which can take you to nearby restaurants and either the International Plaza or the smaller Westshore plaza should you enjoy shopping or wish to catch a movie. Whilst the hotel is slightly 'isolated' its a great spot to get away from it all. The rooms are clean and neat and I loved the fact that they provide mouthwash. The room bar is well stocked and the Starbucks coffee machine in the room makes a good cup of coffee to get your day off to a good start. There is a small, but adequately equipped gym (lifestyle fitness machines) and indoor pool. The hotel has its own small private beach and although I wouldn't want to swim in the little bay outside the hotel, many people did. They also offer boat and jetski hire. Our room (number 1201) had a wonderful view across the bay and each morning we woke up to the sight of a family of 7 manatees playing in the bay, along with plenty of jumping fish and bird life. That in itself made the hotel perfect in our minds! The hotel has its own Starbucks, as well as a wonderful romantic restaurant called Aqua. The food is excellent. We would highly recommend the crab cakes and seafood chowder starters. And I absolutely loved the Grilled Tuna Nicoise salad. My husband and I prefer firmer beds so, for us, the sleep quality was slightly poorer than we would like (but each to their own, right?). We found the staff friendly and helpful. The internet is 9.95 per day but there is free wifi at Starbucks or in the lobby area. Westin offer gym clothing and shoe hire at $5 a day - I've never come across that before. The only negative that I can think of is that the hotel is situated on a busy causeway and close enough to the airport to hear the planes. So if you are sensitive to noise then perhaps its not the best. However, I would recommend it and would be happy to stay there again.

Room Tip: Definitely ask for a room with a view of the bay. Room 1201 is a corner room with expansive views, b...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westintampabaygm, General Manager at Westin Tampa Bay, responded to this review, March 4, 2013
Dear SagMoonTravels,

Your comments are accurate and very much appreciated. Thank you for taking the time to paint a picture and including many details....down to the mouthwash :). We certainly hope that you and your husband will be visiting us again soon and when you do, please feel free to request a bed board which I can assure you will provide the firmness to your bed that you both prefer.

Be Well,
Ron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Tampa Bay

Address: 7627 W Courtney Campbell Causeway, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Tampa
#7 Luxury Hotel in Tampa
#24 Romantic Hotel in Tampa
#28 Business Hotel in Tampa
#55 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Tampa Bay 4*
Official Description (provided by the hotel):
Located in the heart of Tampa Bay on Rocky Point Island, this airport hotel's waterfront location offers both incredible bay views and easy access to the area's attractions. ... more   less 
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Also Known As:
Westin Tampa Bay Hotel Tampa

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