Stayed here last night to attend concert at Fl State Fairgrounds!! Very courteous and friendly staff!! Arrived early and room ready, bottle of champagne already in room with nice note!! Also told at check in we were able to check out at a later time!! Free shuttle service to concert!! We had an issue with TV remote pretty late in evening which the front desk pleasantly took care of despite late hour. Yes I will most definitely stay here again . Only drawback (which is not hotels fault) is lack of good restaurants closer to hotel. But other than that no complaints with this hotel!!