The rooms are very nice. But being here on business and believing the front desk when they say they will take you to the convention center or anywhere within the six mile radius it is a lie. They have made me late every day. And flat out kept me waiting two hours one night which I finally took a cab. They never did come get us that night. So it is a very nice and comfortable place but the shuttle WILL NOT get u where or when you need to go. No apologies, somehow it's my fault. I'm not the one who keeps making promises that can't be made by staff. Too bad my whole view of the hotel is overwhelmed by this.

We were told when we booked that there was a free shuttle that would pick us up and drop us off at the convention center downtown. That was why we chose this hotel. They dropped us off ok but when we tried to get a pick up they said 15 min. 30 min later no shuttle so we called back, they said we r on our way be there in about 10 min. No one came. We then found another couple waiting (who had called 30 min before we did)..... Five more phone calls were made , the hotel said "we are on our way 10 min or less" and two hours later we got a cab. The hotel then called us back finally and asked where we were because they were leaving to get us. TWO HOURS later and 5+ phone calls and they still hadn't even left the hotel!!!! Liars!

The staff was exceptionally friendly. The room was very small but nice and clean. The pool area and hot tub needed some attention. The water level in the hot tub was very low and it did need a cleaning. The pool just looked old and tired.There was a car in the fire lane with a flat tire, we were there for 2 nites and they finally moved it on the last day. It just does not give you a good feeling about how the hotel is managed.
The breakfast was great though and their coffee was the best I have had other than Dunkin Donuts!

The staff was very nice and friendly. Parking easy...once you found you way around the world to get to the hotel. The hotel is right next to the highway, so traffic noise is noticeable. The room was nice and clean, but a leaky toilet dripped, dripped, dripped all night.