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“Bad start, Great ending” 4 of 5 stars
Review of Chase Suite Hotel- Tampa

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Chase Suite Hotel- Tampa
3.0 of 5 Hotel   |   3075 North Rocky Point Drive East, Tampa, FL 33607 (Formerly Chase Suite Hotel by Woodfin - Tampa)   |  
Hotel amenities
Ranked #96 of 159 Hotels in Tampa
South New Jersey
1 review
1 helpful vote 1 helpful vote
“Bad start, Great ending”
4 of 5 stars Reviewed April 29, 2009

When we arrived, our room that we reserved was already occupied. The hotel gave us a room at no charge for the evening and then made sure we got the room we reserved. The General Manger, Jose Nieves, was very apologetic and could not do enough for us the rest of our stay, What started bad ended up very good.

  • Stayed March 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chasetampaGM, General Manager at Chase Suite Hotel- Tampa, responded to this review, August 11, 2009
It was my pleasure taking care of you! Feel free to contact me personally if you should visit the Tampa Bay area again. I will make sure you have a great stay!
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477 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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English first
Chaplin, Connecticut
1 review
5 of 5 stars Reviewed April 21, 2009

We just returned from Tampa and was very pleased with our stay. The room was clean and the beds were comfortable. The facilities were very nice, heated pool, deck overlooking water with tables and gas grill. The breakfast was nice, they changed it up a few days with eggs, biscuits and gravy, hash. We had three teenagers with us and they enjoyed themselves as well and we all know how hard they can be. Grounds were maintained nicely. I would stay there again.

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennewick, Washington
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 3, 2009

We were traveling with friends on this trip and of course planned on 2 separate rooms until my wife found this 2 room suite at Chase. The hotel was not the focus for this vacation so it was worth a try. We were very pleased. As a matter of fact we could not have been happier and the staff did everything to make sure we were.

To be fair the hotel is a little bit dated but not to a degree where it really made a difference and the property was well maintained and clean. There is a nice communal deck area by the water with a barbeque which made a great retreat for a relaxing evening cigar. There is a good selection of walkable close restaurants and just a few minutes drive from the airport and an upscale shopping mall if you wanted that. The only complaint I might have is that the wireless internet is pretty useless. I found several people with their laptops in the buffet dining area to connect well enought to do the work we had to do.

If you are looking for a hotel that is close to the beach this is not your best choice but, for a fairly central location that does not feel as if you are "right in town", Chase Suite Hotel was a good choice for us.

  • Stayed March 2009, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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chasetampaGM, General Manager at Chase Suite Hotel- Tampa, responded to this review, August 11, 2009
Thank you very much for your comments. We are working very hard to update our rooms and beds. We will be done very soon and we are excited about it. Thank you for staying with us!
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Rochester,NY
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2009

I stayed at this hotel with my daughter & granddaughter. We chose it because we were visiting another daughter who lived nearby. All of the staff were pleasant & very attentive, including the reception, housekeeping & shuttle staff. The room was clean, the beds were very comfortable. You could tell the rooms had recently been renovated. We didn't eat at the complimentary breakfast as we usually slept in, but from what I saw of it, there was a very nice choice of hot & cold foods. The pool was warm & the spa felt really great after an afternoon of shopping. We used the shuttle service to take us to malls & other sites nearby. We had a problem with one of the televisions & within 10 minutes of calling the front desk, another television was brought in!! After all is said and done, I will stay there again, without hesitation.

  • Stayed February 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chasetampaGM, General Manager at Chase Suite Hotel- Tampa, responded to this review, April 14, 2009
Dear Rochester_NYGrandma,

We appreciate your kind wors about our service and staff. We understand that family visits are important and need to go as planned to keep the excitement of seeing loved ones intact. We hope you visit us again soon.
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New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 24, 2009

We stayed at the Chase Hotel Last March, went for Yankee Spring Training with husband and s18 yr old son, we had the most wonderful time. They give you a continental breakfast everyday, and also have hordouves and wine about 4pm. There is a very nice resteraunt walking distance away. The food was Great there, we also got to meet Greg Nettles and Goose Gosage at the restraunt. I believe they also stayed at the Hotel. There is a convenience store on the grounds. The shuttle took us where ever we needed to go. The staff there was wonderful, very polite and informative. This yr we were thinking about going back, We did not expect the rooms to be so nice. Plenty of room, a fireplace, nice kitchen. We would not think of going any where else if we go to Tampa. My son is begging us to go back. Since the economy is so scary right now, not sure what we can do, but we are defintly going to book here if the chance comes around. We live in NJ and for the price of going to the beaches here, it is not worth it, This is one great place to go. Also had a laundry room that was very convenient. I hope we get the opportunity to go back soon. Thanks and keep up the good work.

  • Stayed March 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chasetampaGM, General Manager at Chase Suite Hotel- Tampa, responded to this review, April 14, 2009
Dear NewJerseyJeter,

Thank you so much for your comments. All Yankee fans are welcome at the Chase! We work really hard at making their stay enjoyable while visiting for Spring training and we appreciate the patronage. Thank you!
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New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2009

Beware! I read all the reviews and I took a risk. Boy, Did I have a Wonderful stay at chase suites! I would go back. I went during super bowl weekend. The staff there are very friendly & accomadating and the rooms were very clean. They have free wireless in the lobby and they have a business center. They were able to take me anywhere as long as it was 5 miles radius for no charge! (Obviously, took care of the driver ;- ) I asked about the cruise transportation (for next time) and that is way past 5 miles. It is about 10 miles and if I was to take a cruise, I would have to buy a "Ship and shore package". If I don't then I will have to pay for a shuttle ride. Remember, there is always 2 sides of the story!

  • Stayed February 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chasetampaGM, General Manager at Chase Suite Hotel- Tampa, responded to this review, April 14, 2009
Dear HappyGuestNewYork,

Thank you for giving us a chance to show you what we are about. We work hard to satisfy all our guests needs and comments like this make us want to continue to provide the quality and service you deserve. We hope to see you again soon. Tell your friends about us.
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Kansas City, Missouri
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 2, 2008

Beautiful suite,Great view.Room was on the water of Tampa Bay.Pier and dock was so pretty lit up with lights.They have a great place to sit and relax and look over the water.Very quite.Tons of room.Full kitchen,Living room.Bedroom and full bath downstairs,bedroom and full bath upstairs.Lots of closet space.Furnishings were clean and pretty.The grounds are so clean and pretty.Great for travel with pets.You would never know a pet had been in the room.Very clean.2 mile to the Tampa airport 17 miles to Clearwater.Easy access.Highly recommend.Very pleased and will book our next trip to Tampa with this hotel.Breakfast was great fresh fruit,waffles,cereal,danishes,toast,muffins ect.Clean and beautiful with a great view!

  • Liked — View,Easy access,clean
  • Disliked — Hot tub was not very hot
  • Stayed November 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chase Suite Hotel- Tampa

Address: 3075 North Rocky Point Drive East, Tampa, FL 33607 (Formerly Chase Suite Hotel by Woodfin - Tampa)
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #96 of 159 Hotels in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chase Suite Hotel- Tampa 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Chase Suite Tampa
Tampa Chase Suite Hotel

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