I don't want to sound like a spoiled brat, however, this is place is nothing to get excited about. The rooms look like a small studio apartment more than a hotel room. There is a small living room area with a sofa/ bed and then a bedroom area; the problem is that nothing separates the 2, and if you share the place with kids or other family members, you have no privacy at all. There is also a small kitchen with all the essentials. The bathroom is fine, but nothing special and the toiletries are pretty cheap though. Another problem I found was that the TV location; by the door and the bed is clear across the living room, meaning that if you like to watch TV in bed, like I do, is pretty hard being too far away. The parking is free and also the supposedly Internet connection, however, there is no cable to connect with and even if you have one is pretty difficult. In the lobby there 2 PCs that yo can use for free. There is a manager welcome reception in the evening with very little free food and 2 drinks maximum. The breakfast is also free and just about what you might expect to get for free, cold cereals, a little fruit and some pastries. They have a shuttle that can pick you up and drop you off from the airport if you need that. The staff was pretty nice and helpful. Overall not a horrible place, but not a great one either. There is a Landry's Seefood restaurant (very good), about 5 min walking distance and a Bahama Breeze (just OK) about 2 min.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
LR Patterson, General Manager
(Management representative)
Oct 27, 2007
Thank you for taking the time to share your impressions and experience while our guest at Chase Suites-Tampa. While we strive to provide a comfortable and relaxing accommodation for our guests, we further want to ensure an enjoyable experience through our hospitality.
The suite you stayed in is one of our studio suites, which indeed are configured like a studio apartment—including a full sized, fully equipped kitchen. As mentioned, the layout of this suite presents a greater distance between the bed and the TV than in most hotel rooms primarily due to the greater square footage of the suite. Likewise there is less privacy if traveling as a family or with friends, however we also offer 2-bedroom/2 bath suites that do address these desires. I do apologize if this option was not offered to you.
Your comments on breakfast concern me that we were not “on our game” the morning you were with us. We typically receive great comments about our breakfast buffet and obviously stumbled in this case. We rotate a number of hot items through our buffet, including scrambled eggs, French toast, and of course, the Belgian waffles and fruit toppings that have delighted so many of our guests. I have addressed your experience with our staff to ensure a better, more consistent experience in the future, and apologize for the “just what you might expect for free” impression you received.
I trust we will have the opportunity to strengthen your impression of us on your next visit to Tampa.
Kind regards,
LR Patterson
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
