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“two day getaway” 4 of 5 stars
Review of Grand Suites Hotel near Busch Gardens - USF

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Grand Suites Hotel near Busch Gardens - USF
3.0 of 5 Hotel   |   11310 North 30th Street, Tampa, FL 33612   |  
Hotel amenities
Ranked #90 of 159 Hotels in Tampa
Sarasota, Florida
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“two day getaway”
4 of 5 stars Reviewed 1 week ago

Grand suites was a great hotel...The front desk was great, the rooms were nice, clean. The pool was great. the only negative thing I have to say is they were still working on the the new rooms. We were down at the pool while the were pressure washing after 8 p.m. We will stay here again in September when we come back to Busch Gardens.

Room Tip: we stayed in room 350 facing street..Still slept well.
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  • Stayed May 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review, 5 days ago
Thank you for taking time to share feedback about your recent stay at our hotel. We are delighted to hear you enjoyed your stay. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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55 reviews from our community

Traveler rating
    13
    19
    9
    4
    10
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18
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
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English first
Pembroke Pines, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My family and I stayed at this hotel over the weekend. It wasn't the best hotel I've stayed in nor was it the worst. Pros: very close to Busch Gardens and plenty of nearby restaurants.

Cons: the soap they give felt like it was made out of butter because it dissolved after one person using it, one use. Had to go buy my own soap.

the toilet paper was "paper thin" even though it was two-ply. It was extremely cheap.

I don't plan on going back.

Room Tip: Don't get the efficiency with the king size bed because it is quite small
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  • Stayed May 2015, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review, 5 days ago
Thank you for taking time to share comments about your recent stay at our hotel. We are disappointed to hear the basic room items did not meet your expectations. We only wish you would have made your concerns known to our front desk staff. We would have definitely made some alternatives available to you. However, we are most appreciative of your candid feedback, and offer our sincere apology for our shortfalls. We do hope you will reconsider your decision not stay with us in the future as we have some wonderful changes coming soon.
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Los Angeles, California
Contributor
16 reviews 16 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

(From my Hotels.com review)

"Grand Suites, Tampa - VERY nice!" "

Cleanliness 5.0, Service 5.0, Comfort 5.0, Condition 3.0, Neighborhood 4.0

3 nights to attend graduation ceremonies at University of South Florida. Had not asked for, but got, a room for handicapped people (I walked in with a cane, and still stiff from the flight and ride to hotel, and desk clerk Audrey obviously put two and two together... in my favor!) I must specially point out that the desk clerks we met during these nights are ALL incredibly nice and helpful - they are Audrey, Tara, and Shari. Tara is... to put it gently, a hoot!! I laughed so hard from talking with her that my ribs hurt - this is a good thing!! Shari is a bit quieter, but still a lot of fun as well. Audrey is a down-home, totally warm and loving person. This hotel did a fantastic job of staffing altogether, including the maids. Room spotless and fully supplied with soap, shampoo, towels, etc, linens *changed each day* The ONLY negative I have is that about half of the hotel is STILL in renovation stage and cannot be used at all; I'd thought that they'd have been finished with that by now. HOWEVER, it did not affect us in any important way - it appears to be mostly drywall and painting work - no big deal. Pool spotless, morning breakfast FABULOUS quality, taste and quantity.
(Added for TA - They will soon be a Holiday Inn... I do not see this as being a good thing. I predict that when they are fully Holidayized, they will have all of the charm and warmth of the rest of that chain... can you see the sarcasm dripping here? I like Indies mainly, and then SMALL chains. Large chains are a curse, I think. Good luck....)

Room Tip: If you feel as though a handicap room would be helpful for you, request it when booking. I lucked ou...
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  • Stayed May 2015, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review, 5 days ago
Thank you for taking time to share feedback about your recent stay at our hotel. We are delighted to know you enjoyed the amenities our hotel has to offer. On behalf of the management and staff, we thank you for being our guest.
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Abu Dhabi, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 26, 2015

We only stay here for one night but the experience was absolutely amazing.

Right upon check in we were greeted by receptionist Tara. I only have a lot of compliments for her. She is friendly, helpful and approchable.

Location of the hotel is very convenient. Only 5 minutes ride ro Busch Gardens park and hotel does providw free shuttle service.

Rooms are amazing. Completely refubrished and extremley clean and spacious. We had one of the best sleeps there.

Pool is also very nice.

Breakfast is basic but good enough.

When in Tampa, I will definitely stay there again and again.

Once again I would like to thank Tara as she was truly amazing.

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review, 5 days ago
Thank you for taking time to share comments about your stay at our hotel. We are pleased to hear you enjoyed your accommodations. We are also pleased to know our staff helped to make your stay enjoyable. We hope to see you again on your next visit to Tampa.
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Gardiner
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 23, 2015

When we checked in, Linda was very pleasant and was a pleasure to deal with during our stay. She as well as all the staff were very friendly and always had a smile on their face. The hotel was being remodeled and the construction was no problem at all. We stayed in a room that had been done already. Very nice place to stay at a good price. Pool and breakfast were also very good. When in the area again we will definitely be staying here again. Thanks for making our trip a pleasure. Joe & Nancy - Gardiner, Me

Room Tip: Choose any room at Grand Suites and you won't be disappointed.
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review, 5 days ago
Thank you for sharing comments about your recent stay with us. We are very pleased to know you enjoyed our hotel. We are also very pleased to know our renovation work did not inconvenience you in any way. We truly hope you will stay with us again on your next visit to Tampa. Again, thank you for taking time to share your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
99 reviews 99 reviews
37 hotel reviews
Reviews in 41 cities Reviews in 41 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed March 31, 2015

Let me start by saying that effective April 1st, 2015 this will be a Holiday Inn Franchise. Stayed 3 nights March 23-26, 2015 while on business trip in Tampa. This hotel is in an excellent location if you are visiting Busch Gardens-Tampa. Plenty of restaurants surround it including a Village Inn and McAllister Deli at walking distance. Winn Dixie Supermarket, Long Horn Steakhouse and Burger shops closeby. Busch Gardens is not located in a very safe area. It is a run down part of Tampa that the City - for unknown reasons - does not maintain well. As a South Florida resident, I have visited Busch Gardens many many times in my lifetime and the area just gets worse. Just keep your guard up at all times.

This hotel is undergoing remodeling to meet Holiday Inn standards. We were assigned room 344 on the third floor. Brand new everything CLEAN. King bed, desk, dresser, 32" flatscreen - very comfortable. Nice size bathroom and vanity area. Has a sitting room when you enter with a sleeper sofa, a second 32" flat screen, fridge, micro, ironing, in-room coffee and TWO closets! Very comfortable suite. Hotel has a pool and free breakfast which meets the minimum standard. One elevator on the entire property and it is located at the very end of the building making it inconvenient for most rooms. Free WiFi at a good speed. Lobby also has two PC's and a printer - complimentary. Vending Machines throughout.

Front desk is great! Especially Ms. Tara. What an asset to this hotel! The entire staff is friendly and willing to help with anything! I recommend this modest hotel for your Tampa Stay.

Stayed March 2015, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review, April 13, 2015
Thank you for taking time to share comments about your recent stay at our hotel. We are pleased to know you enjoyed our hotel and the newly renovated guest rooms. We do hope you will stay with us again on your next visit to Tampa. Again, thank you for sharing your experience.
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Tallahassee, Florida
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 22, 2015

I was assigned this property for work and very pleased from start to heading home. This is an older property going through rehab and later this summer will become a Holiday Inn. The suite was spacous with a nice couch, king size bed and reasonable size frig. Two new flat screen TVs. Breakfast was OK but nothing special. I would stay here again.

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnTampa, Guest Relations Manager at Grand Suites Hotel near Busch Gardens - USF, responded to this review, March 23, 2015
Thank you for taking time to share comments about your recent stay at our hotel. We are pleased to know you enjoyed your stay and will consider our hotel for future lodging needs. We appreciate your feedback as we strive to deliver the best possible guest experience. Thank you again for sharing your thoughts. We hope to see you on your next visit to Tampa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Suites Hotel near Busch Gardens - USF

Address: 11310 North 30th Street, Tampa, FL 33612
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #90 of 159 Hotels in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Suites Hotel near Busch Gardens - USF 3*
Number of rooms: 127
Official Description (provided by the hotel):
We are currently under renovation at the Grand Suites Hotel near Busch Gardens-USF is the perfect hotel with a prime location when traveling to Tampa! Conveniently located within 1 mile of Busch Gardens, Adventure Island, Moffitt Cancer Center, University of South Florida, MOSI, University Community Hospital and James A. Haley Veterans Hospital. Offering two-room suites, a beautifully landscaped courtyard area, outdoor pool, on-site restaurant and Tiki Bar, we've got what you are looking for all in one place. Our two room suites have lifestyle amenities including FREE WIFI, separate living room area, microwave, fridge, sleeper sofa, activity table with chairs and your choice of one King Bed or Two Double Beds. The Holiday Inn & Suites near Busch Gardens-USF is only 15 miles from Tampa International Airport and 8 miles from beautiful, historic downtown Tampa! Relax and let us drive you to your destination - offering complimentary shuttle transportation to area attractions within a two mile radius. Additionally we also offer a complimentary business center, complimentary fitness center and 2,250 square feet of banquet and meeting space. Our complimentary WIFI is offered throughout the property to help keep you connected when away from home! Enjoy breakfast in our Courtyard Cafe. Relax in pool-side or in our beautifully landscaped courtyard area. The Grand Suites near Busch Gardens-USF is not just another hotel - we are your home away from home! ... more   less 
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Also Known As:
Holiday Inn And Suites Near Busch Gardens - Usf
Holiday Inn & Suites Near Busch Gardens - Usf Hotel Tampa

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