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Holiday Inn & Suites near Busch Gardens - USF: Traveler Reviews

3.0 of 5
11310 North 30th Street, Tampa, FL 33612
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Holiday Inn & Suites near Busch Gardens - USF
Ranked #90 of 158 hotels in Tampa
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189 reviews from our community

    Trip type
Traveler rating
    45
    51
    39
    25
    29
Date Rating
Bethany, CT
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Good Experience; Nice Hotel”
4 of 5 stars Reviewed April 19, 2012

My family and I stayed at this Holiday Inn while in Tampa. The hotel was very clean and the staff was very nice. The hotel has a pool area, a gym and a restaurant. The hotel was very quiet but at night guests were out by the pool and bar. The room was basic, nothing too elaborate but it was clean. Our room had a separate bedroom and in the living room a pull out couch. There was also a ktichen area with a microwave and refridgerator. The only odd thing about the room is that the bathroom is in the bedroom instead of a common area. The hotel is set up that the rooms are all in a square facing the pool area. I thought this was a nice setup. This is a place I would stay at again.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TravelingThomas4 about Holiday Inn & Suites near Busch Gardens - USF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg
1 review
“Convenient to Busch Gardens, but lacks in customer service”
2 of 5 stars Reviewed April 10, 2012

This hotel was minutes from Busch Gardens, which made it very convenient for our family. The room was okay, but the carpets made our feet and socks dirty. The front desk clerk was quite rude. When checking in she was talking with another couple checking in and discussing how unfortunate it was that children were in many of the rooms and may be loud. We were standing there waiting with 2 loud children at the time, who could not contain their excitement about being on vacation. The front desk clerk never informed us that there is only one elevator at the back of the courtyard, nor were we asked if this was okay has we overheard her asking another family afterwards. When arriving in the room, the crib we requested 2 months prior was not in the room. I had to return to the front desk clerk to inquire and she said she thinks they are out. She called someone to ask and told them to look now because I was standing there waiting. Ultimately, we did receive one. I would not stay at this hotel again in the future.

Room Tip: Stay on the second floor if you don't want to worry about the elevator, as that is the main floo...
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  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask T W about Holiday Inn & Suites near Busch Gardens - USF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn & Suites near Busch Gardens - USF, responded to this review
May 20, 2012
TW57,

Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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New Hampshire
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“OK, but in need of a serious update”
3 of 5 stars Reviewed March 25, 2012

Was there on business for 6 days. All rooms are suites, but some do not have microwaves and refrigerators. Furniture has seen better days. Bed was so-so. Bathrooms were tiny with sink and vanity in the bedroom. Only views were of the courtyard which was ok. TV's were old and the cable selection was limited and the signal on some channels was bad. Neighborhood was not the best. If you are walking, turn left heading towards E. Fowler for shopping and meals. Turning right out of the hotel might not be a good idea. If you use a business center in the hotel when you travel, you may want to consider bringing a laptop. The business center in the lobby consists of 2 computers wedged into a corner. The cafe for the hotel is located in the middle of the courtyard. I went to breakfast there once, that was enough.

  • Stayed March 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask erg1623 about Holiday Inn & Suites near Busch Gardens - USF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Case Manager at Holiday Inn & Suites near Busch Gardens - USF, responded to this review
April 24, 2012
Dear erg1623,

Thank you for taking the time to leave us a review. . I am sorry that we fell below your expectations. We are hospitality professionals and strive to be the best. Your comments will be looked into and shared with the staff.

Katie J
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrence, Kansas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“What a disappointment!!!”
1 of 5 stars Reviewed March 22, 2012 via mobile

My husband booked and paid for a non smoking room 1 1/2 months in advance of our visit with priceline asking for a non smoking room. He called the hotel at the same time and confirmed with them for the non smoking room. My daughter and I arrived in the pouring rain to a smoking room and was told it was the only room. 2 other people walked in after me with Priceline rooms confirmation and were given a non smoking room. Alyce was the person at the desk she told me she was the manager when I asked to speak to one her reply to me was sorry you can take the room or cancle it.

  • Stayed March 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask triping_family about Holiday Inn & Suites near Busch Gardens - USF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Case Manager at Holiday Inn & Suites near Busch Gardens - USF, responded to this review
April 23, 2012
Dear triping_family,

Thank you for bringing this to our attention. I'm sorry you encountered this problem. Smoking preferences are not guaranteed when booking a standard room. However I would like to look at your original reservation to see if there was a mistake made. I have sent you a private message with more information on how to reach me. I look forward to assisting you.

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton OH
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Not a hotel”
1 of 5 stars Reviewed March 10, 2012

The furniture was old and not well maintained. The TVs are old with limited selection and a user-unfriendly interface. I first ordered french toast for breakfast and it was a cinnamon roll slice and cooked as french toast, which meant it was loaded with sugar. I sent it back and ordered a bagel. It was not hot and I was given one small pack of cream cheese - not enough. I had ordered coffee first but it came well after the bagel and was luke warm; I couldn't ask the waitress for a hot cup because she disappeared. I also don't consider this a hotel - the rooms open on to an open-air courtyard. A hotel is a closed building. I consider this false advertising.

  • Stayed March 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask 1drdad about Holiday Inn & Suites near Busch Gardens - USF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn & Suites near Busch Gardens - USF, responded to this review
March 29, 2012
1drdad,

Thank you for taking time out of your busy day to leave us a candid review.
I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites near Busch Gardens - USF

Also Known As:
Holiday Inn And Suites Near Busch Gardens - Usf
Holiday Inn & Suites Near Busch Gardens - Usf Hotel
Holiday Inn & Suites Near Busch Gardens - Usf Hotel Tampa
Address: 11310 North 30th Street, Tampa, FL 33612
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #90 of 158 hotels in Tampa
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn & Suites near Busch Gardens-USF is the perfect hotel with a prime location when traveling to Tampa! Conveniently located within 1 mile of Busch Gardens, Adventure Island, Moffitt Cancer Center, University of South Florida, MOSI, University Community Hospital and James A. Haley Veterans Hospital. Offering two-room suites, a beautifully landscaped courtyard area, outdoor pool, on-site restaurant and Tiki Bar, we’ve got what you are looking for all in one place. Our two room suites have lifestyle amenities including FREE WIFI, separate living room area, microwave, fridge, sleeper sofa, activity table with chairs and your choice of one King Bed or Two Double Beds. The Holiday Inn & Suites near Busch Gardens-USF is only 15 miles from Tampa International Airport and 8 miles from beautiful, historic downtown Tampa! Relax and let us drive you to your destination – offering complimentary shuttle transportation to area attractions within a two mile radius. Additionally we also offer a complimentary business center, complimentary fitness center and 2,250 square feet of banquet and meeting space. Our complimentary WIFI is offered throughout the property to help keep you connected when away from home! Enjoy breakfast or dinner in our Courtyard Cafe. Stop by our Tiki Bar to enjoy a cocktail while relaxing in our beautifully landscaped courtyard area. The Holiday Inn & Suites near Busch Gardens-USF is not just another hotel – we are your home away from home! ... more   less 
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