Arrived late or ealry one morning depends on how you look at it. The staff was nice and friendly. The next morning we woke up and had a very delicious buffet at the hotel. Was a little disappointed as one staff member said the hotel shuttle would take us to the car rental place because it was within 2 miles. Found out right before we loaded the shuttle they would not take us. Was disappointed that the staff told me one thing but I guess did not know the correct info on the shuttle's. So we had to get a cad and wait 30 mins on the cab. Other then that the hotel and staff were great.