I have to say everyone from the waitress at the restaurant to the host at the front desk, even the shuttle bus drivers were extremely helpful, friendly and pleasant. We had a mishap with our car rental and were at the mercy of the hotel complimentary shuttle bus which turned out to be great, because of their frequency back and forth. When we left I left my hat in the back of a cab and the hotel was nice enough to not only get my hat from the driver, but hold it for a whole week until I could get back there to pick it up. Dyna at the front desk was super helpful and friendly. Lillian the server in the restaurant was super friendly and accommodating. Just an overall great experience. I would definitely recommend this hotel to everyone!