We attended a business seminar over the weekend and the room and meeting facilities were excellent, especially compared to the last seminar we attended in downtown St Louis.
What made us realize how customer oriented the staff was, was when my wife had a medical emergency during our seminar and the staff jumped into action. They followed up with us all the way to the hospital and everyone welcomed us back when my wife returned the next day. Tremondous customer service. Our experience was the entire staff was extremely polite, courteous and well trained, even before our medical emergency. We highly recommend this hotel all around.