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Hilton Garden Inn Tampa Airport Westshore: Traveler Reviews

3.0 of 5
5312 Avion Park Drive, Tampa, FL 33607
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Hilton Garden Inn Tampa Airport Westshore
Ranked #26 of 158 hotels in Tampa
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179 reviews from our community

Traveler rating
    85
    66
    15
    6
    7
See reviews for
Families
41
 
Couples
42
 
Solo
17
 
Business
66
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sogne Municipality, Norway
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
20 helpful votes 20 helpful votes
“A very short stay”
4 of 5 stars Reviewed November 15, 2012

Coming in from Europe at midnight, grabbing breakfast and then leaving does not leave much time to gain impression.

But Garden Inns are reliable. The beds were very comfortable, the breakfast was good and the airport shuttle a godsend.

Recommended for and overnigh

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Per_FNorway about Hilton Garden Inn Tampa Airport Westshore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd K, General Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review
November 16, 2012
Dear Per_FNorway;

Thank you for choosing the Hilton Garden Inn Tampa Airport on your recent trip to Tampa. We appreciate your feedback, and loyalty to the Hilton Brand of Hotels. I am glad you had a positive experience and we hope to see you back in the near future!

Sincerely,

Todd Kinney
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Stayed here due to close to the airport to drop off our son and daughter in law”
5 of 5 stars Reviewed November 13, 2012

Great Hotel! They greet you by name and if you call down to the font rest they greet you by name as well... super clean and the beds are awesome... The meal downstairs was not to high priced either... Over all great experience..been traveling a lot due to business so it was a nice stay.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask n s about Hilton Garden Inn Tampa Airport Westshore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd K, General Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review
November 16, 2012
Dear n s;

On behalf of the Hilton Garden Inn Tampa Airport, thank you for posting your recent experience at our property. We appreciate your comments and our staff looks forward to reading our guest feedback. I am pleased you had a great experience, and if your travels bring you back to Tampa in the future we hope you choose our hotel again!

Sincerely,

Todd Kinney
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Rapids, Iowa
2 reviews
“Stolen Nook”
1 of 5 stars Reviewed October 23, 2012

We check in and decided to go out and get something to eat. When we returned a couple hours later my Barnes and Noble Nook had been stolen from the room. I had left it on a table by the window.
I called the front desk and was told that the head of house keeping and security were gone for the weekend and would check into it on Monday morning. When we got back into Tampa after our cruise and I had a voice mail from the head of housekeeping stating that she had heard that I LOST my nook and she was sorry no one had turned it in.

So when I was assured by the woman at the front desk that the head of security would check to see if our room had been accessed while we were gone never happened and they just wrote it off as a lost item.

Room Tip: Take all your valuables with you when you leave the room!!
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
Ask Beth S about Hilton Garden Inn Tampa Airport Westshore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd K, General Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review
October 25, 2012
Dear Beth S, Thank you for feedback on your recent visit to our hotel last month. I hope you enjoyed your time on the cruise. The Manager on Duty that you spoke with at the time of your departure did notify the management team of your situation and we immediately checked the lock access history on your guest room. The lock history showed that the only entries into your room were in fact made by the guest keys that were issued to you at check in. Per your request, our Housekeeping Supervisor left you a message confirming that we did not have any items fitting your description turned into housekeeping.
Again, thank you for your feedback, and if you would like to discuss this in further detail, please do not hesitate to contact me directly at (813)289-2700

Sincerely,
Todd Kinney
General Manager
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Boston
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
“Decent hotel with a good pool”
4 of 5 stars Reviewed October 23, 2012

The hotel is modern, clean and located close to the International Mall. The pool is a size sufficient for swimming, hot tub is good too. Rooms are in good order and the wifi works efficiently. There is a workout room, although it is on the small side. Stayed on business and would stay again. You get some noise from the airport so this might be a consideration for when you choose a room.

Room Tip: Avoid the handicap rooms - they just feel rather cold and empty - although they are quite a bit bigg...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by james2n for Tampa
Ask james2n about Hilton Garden Inn Tampa Airport Westshore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd K, General Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review
October 25, 2012
James2n,

Thank you for choosing the Hilton Garden Inn Tampa Airport. We appreciate you sharing your feedback about your stay. I am glad to hear...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“welcome?”
3 of 5 stars Reviewed October 15, 2012

very close to Tampa airport, nice rooms, good choice for breakfast. but staff is unpolite and indifferent ... nobody knows anything.
the service at the restaurant downstairs is not best at all, even if the food is nice.
white house wine is terrible.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Yulia M about Hilton Garden Inn Tampa Airport Westshore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd K, General Manager at Hilton Garden Inn Tampa Airport Westshore, responded to this review
October 16, 2012
Dear Yulia,
On behalf of the Hilton Garden Inn Tampa Airport, I would like to thank you for taking the time to share your feedback about your recent experience at our hotel. I am sorry our Food & Beverage team did not deliver the high level of service that they are known for. This is very uncharacteristic of our team, however I will be sure to share your feedback with the staff.

Thank you again, for your feedback, and also thank you for choosing the Hilton Garden Inn Tampa Airport. If your travels bring you back to Tampa we hope that you decide to give our team another opportunity to demonstrate the high level of service that is expected from a Hilton Hotel.

Sincerely
Todd Kinney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tampa Airport Westshore

Also Known As:
Hilton Garden Inn Tampa Airport Westshore Hotel
Hilton Garden Inn Tampa Airport Westshore Hotel Tampa
Hilton Garden Inn Tampa
Tampa Hilton
Address: 5312 Avion Park Drive, Tampa, FL 33607
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotels in Tampa
#32 Family Hotels in Tampa
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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