BOGUS & UNFAIR CHARGES!!! I had a call from Moffitt cancer center ( which is right down the street from this hotel) telling me that my sister in law was in critical condition and we needed to get there quick. We drove all night & arrived @ 2:30AM. We checked in - the hotel was nice, clean and breakfast was good. We lef...t @ 1PM the same day. We paid cash for the room. Today ( 2 days later) I notice a charge on my card for the room. I call the hotel and speak with Monique who informed me that it was just a hold and it would be released eventually - HOWEVER THEY ARE CHARGING ME FOR 3 PILLOWS THAT WERE MISSING FROM THE ROOM $36.00!! I took nothing - not even the unopened shampoos. I am not a theif and feel this is very unfair! I am still waiting for a call from the hotel manager or owner Punit. I will post more after I hear from him - if I hear from him!!
Heather at the hotel is very friendly and says she is trying to help - but at this time I feel wrongly accused and in a situation were I should be worrying about my sister-in-law I unfortunately have to worry about this!! IF YOU DO STAY HERE - DEMAND A HOUSEKEEPING WALK THROUGH BEFORE YOU LEAVE!!!! I will update after i hear from corporate
- Official Description (provided by the hotel):
- The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more less
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- Also Known As:
- Holiday Inn Express And Suites Tampa Usf-Busch Gardens
- Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
- Holiday Inn Express Tampa
- Holiday Inn Tampa