This was a very nice, clean new hotel with a nice pool and great location for going to Busch Gardens. They have a shuttle that takes you to the Park which is really great and so convenient. The gentleman that drove us to the park was very nice and helpful. Out of the staff at this hotel, him and the woman who runs the breakfast were about the only two people who had customer service in mind when dealing with the guests. I found the people at the front desk were not willing to help, if you could find them in the first place. A few times we had asked for towels because the maid service did not leave us any, and they would only bring us one when we asked for three. We were told one price by one employee and was told we could get that price anytime that day, when we went to add on extra nights they told us that rate was never available and we would have to pay $30 more per night. We did not end up adding those extra nights not only because of the service but also because of the housekeeping. The garbage in our room was not changed for 3 days, also the first day we had our showers and left our towels hanging behind the door, the maid service took our towels from behind the door and the third one that we had left on the floor and did not replace any of them. We were left with one towel between the two of us. I think that even though it was a nice hotel, the staff is your first impression and makes a difference in your stay. I would only recommend this hotel if you are looking for a nice room to stay in, but if you are concerned with customer service it would be a no.
- Official Description (provided by the hotel):
- The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
- Holiday Inn Express And Suites Tampa Usf-Busch Gardens
- Holiday Inn Express Tampa
- Holiday Inn Tampa