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“our Christmas vacation” 3 of 5 stars
Review of Holiday Inn Express & Suites Tampa USF-Busch Gardens

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Holiday Inn Express & Suites Tampa USF-Busch Gardens
2.5 of 5 Hotel   |   2807 E Busch Blvd, Tampa, FL 33612   |  
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Ranked #32 of 159 hotels in Tampa
Panama City Beach, Florida
1 review
“our Christmas vacation”
3 of 5 stars Reviewed December 18, 2013

The shuttle service to and from Busch Gardens was great. Rolando and Sam never left you waiting very long (never more than 5 to 7 minutes). The housekeeping staff did not understand trying to reuse the towels. They took them and never replaced them. The hotel was full and very noisy. Breakfast was good (if you got to it).

Room Tip: Go when there is not a lot of children in the hotel.
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 22, 2013
We appreciate having you here at Holiday Inn Express, and hopes that you come back for a return visit. We strive to ensure all guest have a good experience here at our hotel. We appreciate your review and hope to see you soon.
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437 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2013

We stayed here for my daughter's 12th birthday weekend. This hotel was very clean and the staff was very helpful and friendly. The proximity to Busch Gardens was nice and Rolando, the driver of the shuttle to the park and back, was wonderful. He has a wonderful personality and is extremely efficient. I would definitely recommend this hotel.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 20, 2013
First, I would like to say thank you for your review on TripAdvisor. We at Holiday Inn Express strive to ensure each of our guest walks away with a pleasant experience. We appropriate you staying with us and are happy that your stay was wonderful. Please do come back and visit us soon.
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talisara
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed December 9, 2013

The hotel was nice, I liked the breakfast and shuttle to and from the park. I would give a better review had the housekeeping been a little better, While they were there it was average at best, Most of the time, they were not there and if you need something you better be prepared to go out and get it for yourself.

Room Tip: Bring what you need the first time, Don't rely on housekeeping. They are a bit on the lazy side.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 13, 2013
Dear Valued guest, we appropriate you taking the time to fill our the review. We do take all of our guest reviews seriously. We are sad to hear that the housekeeping staff were not at their best during your visit. Our goal is to ensure that each guest have a pleasant stay at our hotel. I would like to apologies that you were not satisfied with housekeeping, but appropriate you letting us know so therefore we can improve in areas we lack. We do hope this have not tarnish your stay and prevent you from coming back. Please give us a chance to make up for the service that was not efficient for you. Again, I would like to say thank you and wish for a return visit.
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Saint Cloud, Florida
Top Contributor
83 reviews 83 reviews
7 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 25, 2013 via mobile

We stayed overnight here with our grand daughter prior to taking her to the Lowry Park zoo. The hotel is average. The front desk girl greeted us warmly but I found it odd she did not seem to know the general location of our room as I asked about its location trying to figure where I might want to park. There is a nice large breakfast area and you should be able to satisfy your morning hungry with either a hot or cold meal. There is an outdoor pool but we did not swim (the pool is supposed to be heated) but water temperature seem cold. This hotel is in a great location if you're on vacation as it is just down the street from Busch Gardens (the coasters are visible from the front of the hotel). It was just a few miles over to the zoo. And for dinner there is an Olive Garden right next door as well as many other restaurants nearby. The wireless internet worked well. We found the room to be clean. We had a hiccup with the microwave as it overheated when trying to cook a second bag of popcorn. The wife ended up running the popcorn to the desk to get it cooked. There is also a mini fridge for your needs. A small coffee pot also if you don't care to run down to the breakfast area. For the price point the hotel is average. I would stay here again but would not go out of my way to do so.

Stayed November 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 10, 2013
Thank you for your review we thank you for choosing our hotel as a place to stay while you are at the park. We appreciate having you here at our hotel. We do strive for excellent service to each guest that walks through our doors and do wish for a return visit.
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Gainesville, Florida
1 review
5 of 5 stars Reviewed November 19, 2013

I booked this hotel for my daughter's birthday weekend at Busch Gardens. Val checked us in and was extremely friendly and the other staff members were very nice also. I told her it was my daughter's birthday and when she walked in to head up to the room, Val told her happy birthday which made my daughter extremely happy and excited. Our room was great and comfortable. Looooved the shower!! For once a hotel with the shower head high enough that you aren't bending over backwards to wash your hair! Breakfast was good...nothing extremely fancy but enough selections to start your day at the park. My husband and sister liked the hotel so we will definitely be staying here again!!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, November 20, 2013
Ms. Brorav we would first like to say thank you for your review, for we take great pride of the level of customers service that are given to each guest that walks through our doors. We are so excited that you and your family had a wonderful stay! We hope to see you again next year! Happy Birthday to your Daughter!
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Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2013

I went to Tampa with a couple of friends on 11/16-11/17 and couldn't have picked a better hotel to stay at. The hotel was exceptionally clean and actually felt more high-end than I would have guessed a hotel with the word "Express" and "Inn" would be!

The staff was also fantastic. Shoutout to Nakira and Janice for being super friendly and extraordinarily helpful! Nakira made us feel so welcome when she checked us in and Janice made us feel welcomed back after we got in from a night downtown and even offered us a late checkout. Great representatives :)

Great stay and I'll be sure to be staying here again for my next Ybor/Busch Gardens trip! Thank you!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drew J, Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, November 20, 2013
We would like to say thank you for your awesome review about our hotel and staff. Here at Holiday Inn Express we strive for excellent service. We take great pride making sure our guest feels welcome. We appropriate your business and thank you for staying with us. We are happy that our staff members assist you with your stay. We do hope for a return visit , and again thank you.
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Toronto,Ontario
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 4, 2013

Stayed here for 3 days. Had a great transportation to the theme park. The rooms were very clean without any issues. The front desk service was great. The breakfast was not that great and was very basic. Could have been improved. The beds were toooooo hard and I ended up getting up early each morning with a sore back.

Overall an average hotel

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, November 19, 2013
Dear Marcoboy1,

Thank you for staying with us and leaving a review. I am glad you liked our great location as well as your accommodations. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. I am sorry for any inconveniences you have experienced due to your experience at breakfast. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals and strive to be the best. Your comments will be looked into.

If there is anything you need next time you stay with us, please do not hesitate to contact the Manager on Duty.

Sincerely,

Jaime W
Case Manager
IHGCare
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Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Tampa USF-Busch Gardens 2.5*
Official Description (provided by the hotel):
The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express Tampa
Holiday Inn Tampa

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