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“Mini Vacation” 4 of 5 stars
Review of Holiday Inn Express & Suites Tampa USF-Busch Gardens

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Holiday Inn Express & Suites Tampa USF-Busch Gardens
2.5 of 5 Hotel   |   2807 E Busch Blvd, Tampa, FL 33612   |  
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Ranked #37 of 159 Hotels in Tampa
Fort Lauderdale, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Mini Vacation”
4 of 5 stars Reviewed April 7, 2013

We checked in on Friday April 5, 2013 and stayed till Sunday, April 7, 2013. As always the room was clean, king size bed was very comfortable, bathroom area is a good size - two people can be in it without colliding with one another. We enjoyed watching the TV - great picture - and enjoyed watching HBO, which we don't have at home. Breakfast runs till 9:30 am - plenty of food - staff maintains the food coming as guests eat it up. Staff is friendly. This is our 7th time here - we enjoy Busch Garden and stay here when we visit since the hotel is only a few blocks away. We don't use their shuttle service since we bring our car.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Hey! Thank you for giving us a review! Wow! Seven times! We love that you keep coming back to see us! Until next time, take care!!!
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470 reviews from our community

Traveler rating
    239
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    59
    24
    14
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273
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Upstate, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2013

Excellent front desk customer service. Printer was not working, but they were more than accomodating. Excellent breakfast buffet! Nice pool too! A distance from Spring Training ballparks, but very nice! Good selection of restaurants within walking distance too.

Room Tip: Top floor, end of hallway....very quiet, but a distance from the elevators.
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Hi, and thank you for your review! The front office will be thrilled to see they were mentioned as a whole! Valerie has become an expert at printing boarding passes, tickets, and directions for all our guests.

We had to get a new Business Center computer. The other one finally gave out from all the use it was getting!
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Cocoa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2013

We checked in on a Sunday afternoon, the kids were raring to go to Busch Gardens. The shuttle service doesn't run between 1 and 4 PM. The driver, Rolando, overheard us talking and was gracious enough to take us to the park. We appreciated that very much. I would like to add that Rolando was very jovial, informative and prompt. Besides our satisfaction with the hotel/staff he also made it a pleasant experience. Our room was very clean as well as all the other areas of the establishment. It was very quiet, the breakfast was a plus and there were many good restaurants in the area and some were within walking distance. We would definitely recommend this hotel to our family and friends and can't wait to go back.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Thank you so much for taking time out of your day to write a review for us! And especially Rolando! He gets mentioned so much here on Trip Advisor, so he must be doing something good!

We all hope you get to come back and see us again real soon!
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Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 4, 2013 via mobile

Overall, I was pretty impressed with the hotel. There were some minor things that were a bit bothersome, but we were here for a short stay so it was nothing to make a big deal about. I can't speak for all of the rooms, but our blankets had a couple of dark stains resembling blood near the head of the bed, the carpeting also had a few dark spots as well. In the bathroom, on the floor and in the shower there was quite a bit of hair left behind from the previous guest/cleaning. If I can notice it after 10 hours of driving and right after pulling back the curtain, then it was something that probably shouldn't have been missed.

In other words, you can see roller coasters of Busch gardens from the entrance. With that being said, the hotel the slightly busy when we checked in, but the staff that we encountered was very friendly with check-in, and as we were coming and going. If being around families and kids aren't really you're thing, this seems to be a family friendly hotel, but it does seem to be fairly quiet once inside of the room. Breakfast was decent, didn't check out the pool since it rained for the duration of our stay. If we have to come down here again we will be sure to stay here again.

Stayed April 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Hi! Thank you so much for your review. While we pride ourselves on exceeding guest expectations, sometimes constructive comments are needed - and welcomed - to help us improve our service and product! Please feel free to reach out to me directly at the hotel so I can further investigate the room you stayed in and give it a good once over to make sure we get any discrepancies corrected.

Thank you again for your review, and I look forward to hearing from you.
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Tampa, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2013

Myself and my two boys traveled alone for the first time. When we entered the hotel at 2:00 am the desk clerk advised that they had overbooked, and had no more available rooms. This was upsetting to me, because I had reserved a room for over a month ago. The clerk advised that they had made arrangements for us at a different hotel down the street until the next morning. The next morning the hotel manager called me personally and said he would send over their shuttle to pick us up and that we would be staying in the presidential suite. So instead of the regular 1 room I had booked we stayed in the best 2 bdrm suite in the hotel! The staff was so friendly. The shuttle driver Rolando was very helpful and went out of his way to make sure we were picked up on time. He also had advice about the surrounding restaurants and the area in general. The end result to a situation that could have ruined our family vacation was great service! Thank you Holiday Inn Express for making our family vacation so comfortable!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Hello! Now this is a review I really love to see. When something doesn't go exactly as planned for you, I want my team to jump in there and come up with a solution and make sure you walk away happy! I am thrilled to see Drew and his front office team pulled together to turn a potentially awful experience into a wonderful one! Rolando and his shuttle keep getting comments about how great he is. Did you know he gives out his personal cell phone on his own? We tell him it is not required but he wants to make sure his guests can get back in forth to the park as quickly as possible! He is one in a million.

We hope you get a chance to come back and see us all again real soon!
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Chancellor
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2013

Checked in on Saturday afternoon to a clean hotel with a friendly staff. We were upgraded without asking to a suite at no extra charge. The breakfast was fabulous and the shuttle to Busch Gardens was too. We only waited about 10 minutes for the shuttle to come back from taking other guests and when we were dropped off we were given the driver's cell phone number to call him when we needed to be picked up. When we called he was there in less than 10 minutes. Thanks for a great stay! Would definitely recommend this hotel and stay here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Hello! You must be a Priority Club Member! One of the perks for being a Priority Club Platinum member with us is getting a free upgrade! Someone who travels and stays with Holiday Inn Express so much deserves a perk like that! We hope you get to come stay with us again soon. Hopefully it will be on vacation instead of for business!
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Minneapolis
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 1, 2013

OK the neighborhood is not that great but the hotel was great. The staff was excellent and helped me with transportation, restaurants and pizza delivery. Ask for the number for Five Star Pizza. Rooms were really clean with comfortable beds. The van to Busch Gardens may be a bit worn but it is free. Fast food in easy walking distance. If your main destination in Tampa is Busch Gardens this is the place to stay.

Room Tip: Ask for a room away from the elevators.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Hello, and thank you for your review! We are happy you chose to stay with us and take our free shuttle to Busch Gardens! Our shuttle is a workhorse for sure, and gets plenty of use. Rolando and Sam (our two shuttle drivers) are meticulous when it comes to keeping their chariot clean. Most days I can see them out there in between shuttle runs sweeping it out to get ready for the next group coming on board. We hope you get a chance to come see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotel in Tampa
#54 Business Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Tampa USF-Busch Gardens 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express Tampa
Holiday Inn Tampa

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