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Holiday Inn Express & Suites Tampa USF-Busch Gardens
2.5 of 5 Hotel   |   2807 E Busch Blvd, Tampa, FL 33612   |  
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Ranked #39 of 159 Hotels in Tampa
Upstate, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent”
5 of 5 stars Reviewed April 7, 2013

Excellent front desk customer service. Printer was not working, but they were more than accomodating. Excellent breakfast buffet! Nice pool too! A distance from Spring Training ballparks, but very nice! Good selection of restaurants within walking distance too.

Room Tip: Top floor, end of hallway....very quiet, but a distance from the elevators.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Hi, and thank you for your review! The front office will be thrilled to see they were mentioned as a whole! Valerie has become an expert at printing boarding passes, tickets, and directions for all our guests.

We had to get a new Business Center computer. The other one finally gave out from all the use it was getting!
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491 reviews from our community

Traveler rating
    243
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    64
    25
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285
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cocoa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2013

We checked in on a Sunday afternoon, the kids were raring to go to Busch Gardens. The shuttle service doesn't run between 1 and 4 PM. The driver, Rolando, overheard us talking and was gracious enough to take us to the park. We appreciated that very much. I would like to add that Rolando was very jovial, informative and prompt. Besides our satisfaction with the hotel/staff he also made it a pleasant experience. Our room was very clean as well as all the other areas of the establishment. It was very quiet, the breakfast was a plus and there were many good restaurants in the area and some were within walking distance. We would definitely recommend this hotel to our family and friends and can't wait to go back.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Thank you so much for taking time out of your day to write a review for us! And especially Rolando! He gets mentioned so much here on Trip Advisor, so he must be doing something good!

We all hope you get to come back and see us again real soon!
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Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 4, 2013 via mobile

Overall, I was pretty impressed with the hotel. There were some minor things that were a bit bothersome, but we were here for a short stay so it was nothing to make a big deal about. I can't speak for all of the rooms, but our blankets had a couple of dark stains resembling blood near the head of the bed, the carpeting also had a few dark spots as well. In the bathroom, on the floor and in the shower there was quite a bit of hair left behind from the previous guest/cleaning. If I can notice it after 10 hours of driving and right after pulling back the curtain, then it was something that probably shouldn't have been missed.

In other words, you can see roller coasters of Busch gardens from the entrance. With that being said, the hotel the slightly busy when we checked in, but the staff that we encountered was very friendly with check-in, and as we were coming and going. If being around families and kids aren't really you're thing, this seems to be a family friendly hotel, but it does seem to be fairly quiet once inside of the room. Breakfast was decent, didn't check out the pool since it rained for the duration of our stay. If we have to come down here again we will be sure to stay here again.

Stayed April 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Hi! Thank you so much for your review. While we pride ourselves on exceeding guest expectations, sometimes constructive comments are needed - and welcomed - to help us improve our service and product! Please feel free to reach out to me directly at the hotel so I can further investigate the room you stayed in and give it a good once over to make sure we get any discrepancies corrected.

Thank you again for your review, and I look forward to hearing from you.
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Tampa, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2013

Myself and my two boys traveled alone for the first time. When we entered the hotel at 2:00 am the desk clerk advised that they had overbooked, and had no more available rooms. This was upsetting to me, because I had reserved a room for over a month ago. The clerk advised that they had made arrangements for us at a different hotel down the street until the next morning. The next morning the hotel manager called me personally and said he would send over their shuttle to pick us up and that we would be staying in the presidential suite. So instead of the regular 1 room I had booked we stayed in the best 2 bdrm suite in the hotel! The staff was so friendly. The shuttle driver Rolando was very helpful and went out of his way to make sure we were picked up on time. He also had advice about the surrounding restaurants and the area in general. The end result to a situation that could have ruined our family vacation was great service! Thank you Holiday Inn Express for making our family vacation so comfortable!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Hello! Now this is a review I really love to see. When something doesn't go exactly as planned for you, I want my team to jump in there and come up with a solution and make sure you walk away happy! I am thrilled to see Drew and his front office team pulled together to turn a potentially awful experience into a wonderful one! Rolando and his shuttle keep getting comments about how great he is. Did you know he gives out his personal cell phone on his own? We tell him it is not required but he wants to make sure his guests can get back in forth to the park as quickly as possible! He is one in a million.

We hope you get a chance to come back and see us all again real soon!
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Chancellor
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2013

Checked in on Saturday afternoon to a clean hotel with a friendly staff. We were upgraded without asking to a suite at no extra charge. The breakfast was fabulous and the shuttle to Busch Gardens was too. We only waited about 10 minutes for the shuttle to come back from taking other guests and when we were dropped off we were given the driver's cell phone number to call him when we needed to be picked up. When we called he was there in less than 10 minutes. Thanks for a great stay! Would definitely recommend this hotel and stay here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Hello! You must be a Priority Club Member! One of the perks for being a Priority Club Platinum member with us is getting a free upgrade! Someone who travels and stays with Holiday Inn Express so much deserves a perk like that! We hope you get to come stay with us again soon. Hopefully it will be on vacation instead of for business!
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Minneapolis
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 1, 2013

OK the neighborhood is not that great but the hotel was great. The staff was excellent and helped me with transportation, restaurants and pizza delivery. Ask for the number for Five Star Pizza. Rooms were really clean with comfortable beds. The van to Busch Gardens may be a bit worn but it is free. Fast food in easy walking distance. If your main destination in Tampa is Busch Gardens this is the place to stay.

Room Tip: Ask for a room away from the elevators.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, April 8, 2013
Hello, and thank you for your review! We are happy you chose to stay with us and take our free shuttle to Busch Gardens! Our shuttle is a workhorse for sure, and gets plenty of use. Rolando and Sam (our two shuttle drivers) are meticulous when it comes to keeping their chariot clean. Most days I can see them out there in between shuttle runs sweeping it out to get ready for the next group coming on board. We hope you get a chance to come see us again soon!
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West Palm Beach, Florida
Top Contributor
198 reviews 198 reviews
4 hotel reviews
Reviews in 32 cities Reviews in 32 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed March 25, 2013

This was an average stay. Nothing bad happened. I received what was expected, such as a clean room. I do not give "Very Good" ratings for places for just being clean because that is like rewarding someone for doing what they should have done. I give "Very Good" ratings for extras (take a look at my review for one of the Wingate Hotels in Tampa, Very Good). Something I did not appreciate was the cleaning staff coming in to clean after I told the front desk I did not want any housekeeping service for the duration of my stay and after even signing a paper so I would not receive the service.

Room Tip: If you are here for peace and quiet, which was not my case, but still a little noisy...Try not to ge...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, March 27, 2013
Hi! Wow! Look at how many reviews you have done! We are honored you took time out to include us with you impressive list of reviews! Most of the guests that stay with us find our service to be impeccable, and they generally have a great stay. I wish there was something we could have done to impress such a seasoned traveler.
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Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Tampa USF-Busch Gardens 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express Tampa
Holiday Inn Tampa

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