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“Great room and shuttle service” 5 of 5 stars
Review of Holiday Inn Express & Suites Tampa USF-Busch Gardens

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Holiday Inn Express & Suites Tampa USF-Busch Gardens
2.5 of 5 Hotel   |   2807 E Busch Blvd, Tampa, FL 33612   |  
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Ranked #37 of 159 Hotels in Tampa
Bedford, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great room and shuttle service”
5 of 5 stars Reviewed March 18, 2013

We had a beautiful room (suite) with all the amenities: fridge, microwave, two large screen tvs. We found the beds a little firmer than we are used to. They have a shuttle to Busch Gardens which we used. It was at the door each morning and at the end of the day at the park, we just called and the shuttle arrived in minutes(no exageration) to pick us up. The door to door service was great. We found the driver (Rolando) to be very friendly and a lot of fun. And It saved us money by not having to park a car at the park. TThe breakfast at the hotel was OK. I'm not saying it was bad, just nothing special, very much in line with what we find at other hotels.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, March 27, 2013
Thank you for your review! While many hotels these days offer the same amenities, we know it is our service that sets us apart from the other hotels in the area. Please come back and see us again real soon!
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447 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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  • English first
  • French first
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English first
Grantsburg, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2013

We had a great stay at this motel. Location was great to Bush Gardens. Transportation to the park from the motel was available and used. Staff was friendly.Breakfest was good. Rooms clean. I would recomend this motel to others who want to go to bush gardens or are looking for a friendly clean place to stay at a reasonable rate.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, March 27, 2013
Hello, and thank you for your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 15, 2013

We chose this hotel because of it's close proximity to Busch Gardens and the complimentary shuttle service which was great (thanks Rolando) The staff were friendly and helpful. We enjoyed the Olive Garden next door as well. We found the room to be spacious and it had a little kitchenette (fridge and microwave). We asked for a quiet room. The beds were comfortable. The complimentary breakfast was good (no yogurt the 2 days we were there,). The staff work very hard to keep everyone happy. I would stay there again when I go to Busch Gardens.

Room Tip: If you are on the top floor (4th) no one is over you and it is quieter.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, March 27, 2013
Hi! Thank you for letting us know how we did during your stay. Once again Rolando is mentioned for his excellent customer service! We hope you get a chance to come stay with us again soon!
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Sarasota, Florida
Top Contributor
73 reviews 73 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 14, 2013

We looked at a number of hotels close to Busch Gardens and many reviews. This was noce, clean newer hotel. Restaurants were close by and within walking distance. The free shuttle to Busch Garden was a nice perk as it made our day even easier and fun. Only issue was that our bed was extremly soft, I like soft but this was sink in soft!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, March 27, 2013
Hello! Thank you for choosing our hotel, and thank you again for your review! We appreciate the time you took to fill it out for us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2013

Rebecca the Breakfast Cooordinator had everything ready and came by to check that everything was perfect, hot and tasty. I stayed there a couple of days and every day the breakfast was great. That salsa must have been made at the hotel it was so good. And I'm trying to cut down on my coffee consumption but the coffee was so good, I had two cups.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, March 27, 2013
Hello! I think this is the first time Rebecca has been mentioned in a Trip Advisor review! She is going to be thrilled to see it! Thank you so much for your comments, we really appreciate it!
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Portsmouth, United Kingdom
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 10, 2013 via mobile

Stayed for 14 nights on business and was very under-whelmed with the hotel. Aside from the warm greeting and the overall cleanliness (which I would expect from any hotel), the only reason I can see that this establishment has received such good ratings is related to its proximity to Busch Gardens.
The rooms were generous in size and well appointed although the a/c unit was easily the loudest I've ever heard so I gave up with it about 2 days in. To add to the sound effects, every room's door was on a self closing mechanism which appeared to be set to "slam" - forget about lie ins...
If you want to use the gym don't bother bringing any kit as all the machines were broken and the neighbourhood was not one suited to jogging at night. If you need the laundry facilities then its probably more convenient to use a laundrette (only one washer and tumble drier one of which broke during the stay) and as for the business suite it was also a broken affair.
Breakfast was included in the price but not exactly inspiring; after 14 consecutive days eating off of polystyrene plates with plastic cutlery it's easy to get fed up with the ambience but at least there are a wealth of fast food joints within walking distance to provide alternatives.
In short, it wasn't very impressive at all and I was amazed to see the previous reviews speak so highly of it. Probably ok for a short break but thoroughly tedious for any lengthy stay.

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, March 27, 2013
Hello. I am sorry your stay wasn't as fantastic as we hoped it would be. After 14 days in a hotel, I can imagine I would start to want to go home too, and not be impressed anymore with the same breakfast each morning. We do our best, and for the most part are able to make our guests very happy. Your comments are welcomed, because we need to look at how to make our extended stay guests more comfortable. Being so close to Busch Gardens we get a ton of families in for a couple days and then they leave and have a great time. You have certainly given me pause to think about our extended stay guests. Thank you very much for your insights, and we hope you get to come back and see us again soon. Hopefully we will have come up with something to make your stay more pleasant by then!
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 9, 2013 via mobile

With excellent service seemingly being a thing of the past, I was more than pleased with my entire stay this week. In the area for an on-site business meeting, I had to choose a property that was close to the facility without a lack of safety and cleanliness for the other meeting attendees who needed to stay overnight.

The Holiday Inn Express & Suites was a perfect choice. Literally walking distance to Busch Gardens, you'd think it would be packed with rambunctious families and run down from the in and out visitors. I found a parking spot right up front near the door and was greeted with a warm welcome. The check-in was smooth, the lobby was very open, clean and decorated in a contemporary executive style decor. My room was on the 3rd of four floors. I was worried that I might be troubled at night with someone running around upstairs but that was not the case at all. My suite, very clean, had plenty of room, ample lighting and again, it's just nicely decorated. It was definitely not the Holiday Inn you remember from a kid with the corny comforter and icky carpet.

I felt welcomed, taken care of and safe. I wasn't interrupted during my 3 days stay with any noise, and they gave me a welcome call late enough where I could settle in and get unpacked. When I woke up the first morning, I had a wonderful card slid under my door welcoming me. It was great! Drew was a dream, he printed my gym guest pass for L.A. Fitness and was just very attentive the entire time. Staff is excellent.

I travel A LOT and I have stayed in some of the best hotel/resort/villas...this little treasure is perfect in it's market segment for what it is...a great little select service property in Tampa. If you're in this part of town and need a good place you can trust and return to, hands down this is a great choice.

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, March 27, 2013
Hello! Thank you so much for your review. We feel the same way about Drew. In fact he has been doing such great work with us he was just promoted to Assistant General Manager! His commitment to our guests in above question, and I am really lucky to have him on my team.

Please come back to see us again real soon so you can congratulate Drew on his promotion. But you had better hurry. If he keeps this up, he will be running his own property soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotel in Tampa
#50 Business Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Tampa USF-Busch Gardens 2.5*
Official Description (provided by the hotel):
The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express Tampa
Holiday Inn Tampa

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