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“Kind Service” 5 of 5 stars
Review of Holiday Inn Express & Suites Tampa USF-Busch Gardens

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Holiday Inn Express & Suites Tampa USF-Busch Gardens
2.5 of 5 Hotel   |   2807 E Busch Blvd, Tampa, FL 33612   |  
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Ranked #31 of 159 hotels in Tampa
San German, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Kind Service”
5 of 5 stars Reviewed January 29, 2013

Since we arrive we were greated by Reina, she was very diligent with our check in. The room was spacious, very clean, with modern amenities and confi beds. Traveling with my father who is a very active 75 yrs young man, he was delighted with the hotel and staff. During the morning Carmen took great care of us at the exquisite complementary breakfast they serve. At check out time Valerie and the rest of the staff invited us to come back. We feelt very appreciated by all the staff that we had contact with. We will come back and recommend the Hotel and staff to our friends.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, February 24, 2013
Hello! Please let me add to the chorus of my team members and invite you back any time you want. We love having you all here with us, and hope you get to come back soon! Thank you for mentioning Valerie, Carmen and Reyna in your review! We all get very excited when our team members get their names mentioned on Trip Advisor!
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438 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Edmonton, Canada
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 23, 2013

We stayed in this hotel during the last week of December, 2012 and found it to be a great place to stay. Unlike some of the other Holiday Inn Express hotels, the breakfast was much better and had wider choices. Recommended.

Room Tip: Ask for a room with a road-side view on upper floors!
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, February 24, 2013
Thank you for your review! We appreciate the time you took out of your busy day to do this for us!
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Mulberry, Florida, United States
2 reviews
5 of 5 stars Reviewed January 20, 2013

Really enjoyed my stay this past weekend. The room was as expected and clean. Plenty of parking. Location was close to Busch Gardens and near everything you could need. Drew at the front desk was amazing, I will be returning to this hotel because of the service I recieved from him. Thanks Drew. Great getaway weekend!

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, February 24, 2013
Wow! Way to go Drew! Thank you for letting us know how well he treated you! We all love that he is on our team. We can’t wait to have you back to the hotel!
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Mayfield Heights, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 14, 2013

We stayed at this hotel during Thanksgiving week. The hotel was located very close to Busch Gardens. The shuttle service provided by the hotel was very accomodating. The bus driver gave us his card and all we had to do was call him when we wanted to come back to the hotel. The rooms were very nice with 2 doube beds and a sleeper sofa. The room also had a refrigerator and wet bar. The morning breakfast was very good. The room was large enough so we didn't have any trouble finding a table. The choices included some hot items along with the usual continental selections. Also they had a machine that made fresh hot pancakes. Overall I would recommend this hotel to anyone interested in visiting Busch Gardens.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, February 24, 2013
Hello! Thanks for the review! All the rooms at our property have a microwave and refrigerator. We are happy you found this convenient. Some hotels in our area only have them in certain rooms, and they are hit or miss when you check in. With us, you know you will always get one when you check in. Thank you for your review, and we look forward to seeing you soon.
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Florida, United States
1 review
5 of 5 stars Reviewed January 7, 2013

Very close to Busch Gardens, in fact you can see the roller coasters from the parking lot. Breakfast was awesome and free!!! The staff is super nice and very eager to help with anything! They have a very fast shuttle and very nice service that will take you to and from the park. Rooms were very clean and much quiter than other hotels we have stayed in. I would recommend this hotel to anyone. Great price, location, and wonderful staff!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, January 14, 2013
We are so glad that you have enjoyed your stay here at the Holiday Inn Express-Tampa-USF-Busch Gardens! We aim to provide the best customer service possible and by this review I feel that we have achieved our goal! Our shuttle driver will also be very pleased to know that he has exceeded your expectations as well! We look forward to seeing you on your next visit to Tampa!
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NORTH AUGUSTA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2013

We stayed at this hotel over the chrismas holiday. After reading some reviews I was concerned about the location but found it very good and within walking distance of Busch gardens. The staff was friendly and helpful and willing to answer any questions we had. The pool was great and my 12 and 14 year old loved it. It is heated and that helps when wisiting at christmas as others we stayed at were not. We were able to come and go to Busch gardens because of the shuttle. Chris our driver was great and very helpful for information about the area. All we had to do was call and he was right over to pick us up, even after working a long night on new years eve. The breakfast was also very good for a hotel , but like any hotel was busy if you eat latter in the morning, A good selection and well stocked. I would not hesitate to recomend this hotel for a visit to busch gardens.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, January 14, 2013
WOW! We love hearing great reviews like this that can showcase our team members! I am thrilled to hear that you enjoyed your stay with us! Chris will be honored to hear that he was mentioned in your review! I hope that you enjoyed your holidays with us and we look forward to seeing you next time!
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Alberta Beach
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 6, 2013

We arrived in Tampa mid-morning after a "red-eye" flight from Western Canada. We easily drove to the Holiday Inn Express and were given an early check-in. After unpacking and a short rest we went straight to Busch Gardens on the courtesy shuttle (Rolando was wonderful - full of information, and very prompt in returning for us as soon as we called him at the end of the day.) On our second day, after a wonderful (included) breakfast (including pancakes, eggs and bacon!), we again headed to Busch Gardens, knowing that Rolando would come pick us up after our time at "Christmas Town," even if it was 11:00 p.m. The hotel was clean, the staff was friendly, and our room was very comfortable, with a fridge, microwave, and coffee pot. We were even given a bag of mcrowave popcorn at check-in, exactly what we needed to make us feel at home! We will definitely return:)

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, January 14, 2013
Hi! Thank you so much for taking the time to leave us such a wonderful review! We really do enjoy reading great things about the hotel on here! Rolando will be thrilled to hear that his name was mentioned on Trip Advisor again! He really is an awesome shuttle driver! All of the breakfast hostess will be glad to hear that they have exceeded your expectations! We look forward to your return to Tampa!
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Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Tampa USF-Busch Gardens 2.5*
Official Description (provided by the hotel):
The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express Tampa
Holiday Inn Tampa

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