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“comfortable and accommodating” 4 of 5 stars
Review of Holiday Inn Express & Suites Tampa USF-Busch Gardens

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Holiday Inn Express & Suites Tampa USF-Busch Gardens
2.5 of 5 Hotel   |   2807 E Busch Blvd, Tampa, FL 33612   |  
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Ranked #39 of 159 Hotels in Tampa
Canton, Michigan
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“comfortable and accommodating”
4 of 5 stars Reviewed November 27, 2012

Comfortable as Holiday Inn's go. Front desk staff was polite and accomodating. Offering to lock up our luggage as we arrived early getting off a cruise ship. Also offering to call a cab for us to take us to the airport after our stay. The breakfast buffet was fine, although crowded, but not the fault of the hotel. We stayed in a suite with 2 queen beds and a sofa bed. Bedding was comfortable and hotel was quiet even though they were full. Although, it seems that the road to the hotel is on a a race track as cars reved engines and peeled away late into the night. We did not use the hotel pool as it was only in the mid 60's but a hot tub would have been nice. It was nice to have shuttle service to and from Busch Gardens. The shuttle driver Rolondo was gratious and accommodating. He provided his cell number to call when we'd like to be picked up at the park.

Room Tip: suggest requesting a room that doesn't face the road.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 11, 2012
Thank you for filling out such a detailed review of our hotel. We appreciate the time you took to do that for us. Rolando is getting to be very popular here on Trip Advisor, and we love having him on our team. He is a true team member and will jump in where ever any of us needs him. We hope you get to come back real soon!
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450 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Orlando, Florida
1 review
5 of 5 stars Reviewed November 27, 2012

The staff is amazing and helpful.The Receptionist Reyne and Rolando the friendly driver
Served us as if we were the only ones staying at the hotel, The free shuttle to Busch Gardens was quick and convenient
The breakfast in the morning was great with a large selection of food
The beds were very comfortable.
We will definitely return to this hotel again

Room Tip: Near the hotel there is a Greek restaurant with Mediterranean food, falafel, hummus, Suarmh, Shiskab...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 11, 2012
Hello! Thank you for mentioning Reyna and Rolando. They have been getting their names on Trip Advisor a lot lately. That means they really take customer service seriously, and we are happy to have them on our team. Thank you for taking time out of your day to post a review for us, and we hope to have you back soon for another stay!
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Weston, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 26, 2012

I want to name to people who made this stay excellent. Leida and Rolando are two awesome employees that you must keep. They were very helpful and collaborative, they always listened to our questions and concerns. They accommodate everything in order to make you feel welcome and happy. The hotel is very clean, well maintained and very organized. I definitely will go back and recommend it to everyone. It is walking distance from Busch Gardens.

Room Tip: Rooms are very modern and clean. Perfect hotel
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 11, 2012
Hello! Leyda and Rolando are going to really be excited to see their names mentioned! Thank you – also - for recommending us to all your family and friends. We are all very focused on service at our hotel, and we are all very happy we exceeded your expectations during your stay. Please come back soon and stay with us, we would be happy to have you!
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Tavares, Florida
2 reviews
5 of 5 stars Reviewed November 18, 2012

Thank you so much for making our stay the best. My son 's wedding was great and the whole Duran family enjoyed our time in Tampa and especially at your facility. A special thank you to Reyna for her over the top service and hospitality.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 11, 2012
Thank you for choosing us as the place to stay during such an important event! We are happy we are part of your families memories now! Please come back every year and celebrate the anniversary!
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Maple Grove, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 13, 2012

This is our 3rd visit to Holiday Inn Express Tampa USF. The staff is friendly and helpful. Reyuce and Rolando went out of their way to make our stay pleasant. The free shuttle to Busch Gardens was quick and convenient. The beds once we got back from the theme park were very comfortable. Hot breakfast in the morning was great as well. We will be back the next time we are in the Tampa area.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 11, 2012
Hello! Reyna and Rolando are going to be so excited to see their names in your review! We really appreciate you took time out to recognize their excellent service. We all work really hard to exceed our guests expectations, and we all get really excited when one of our team members get recognition! Thank you so much for your review!
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Scottsdale, Arizona
Top Contributor
142 reviews 142 reviews
71 hotel reviews
Reviews in 53 cities Reviews in 53 cities
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed November 9, 2012

This Holiday Inn Express was very average. Not like a typical one. The rooms were ok, the service was standard. I stayed for a week. It was not a hotel you wanted to be at more than 2 days. The fride in my room frozen everything. I asked 3 different times for someone to fix it. They never did. Breakfast was included and it was ok.

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 11, 2012
Hi. Thank you for taking time out of your day to fill out a review for us. It seems you had an OK stay, which is good, but we want our guests to love us. We hope you will give us another stay to win you over. We have recently made some service changes I know you will love. We look forward to seeing you soon!
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Jacksonville Beach, Florida
1 review
5 of 5 stars Reviewed November 8, 2012

I'm from Jacksonville, and whenever I come to Busch Gardens, I try to stay at this Holiday Inn Express. The lobby is clean and kept, and the rooms that I've stayed in have always been clean and kept as well. The free shuttle service is super convenient and I would encourage anyone that plans on going to the park to take advantage of it. Rolando, our driver, was very helpful and explained to us the times that he would be back at the shuttle stop to pick us up. He also gave us his card with his phone number on it, and told us to call him if we were ready to leave before one of the designated pick up times that he provided. Thanks Rolando for going above and beyond, and helping to make our trip that much more enjoyable.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, December 11, 2012
Hello. Rolando is going to love seeing his name here on Trip Advisor. It is a big thing for my team members to get their name posted in a guest review! Thank you so much for taking time out to post a review for us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Tampa
#39 On the Beach Hotel in Tampa
#39 Spa Hotel in Tampa
#51 Business Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Tampa USF-Busch Gardens 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express Tampa
Holiday Inn Tampa

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