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“Great Hotel” 4 of 5 stars
Review of Holiday Inn Express & Suites Tampa USF-Busch Gardens

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Holiday Inn Express & Suites Tampa USF-Busch Gardens
2.5 of 5 Hotel   |   2807 E Busch Blvd, Tampa, FL 33612   |  
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Ranked #36 of 159 Hotels in Tampa
Gainesville, GA
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Great Hotel”
4 of 5 stars Reviewed July 31, 2012

We stayed at this hotel through the Busch Gardens vacation package. The front desk was always very helpful and friendly. The room was large and we found it clean. We used the shuttle to and from Busch Gardens. This saved us $28 dollars in parking. We never had to wait at the hotel, but did wait at Busch Gardens on both days. The wait was only about 30 minutes or so, well worth it for us. The driver Roberto was very nice and curteous. The only drawback about the hotel was the breakfast area. The area is too small, we had to wait on a table every morning. The design of the room also should be addressed. The line is held up while people wait on toaster. It would also be nice if the hot food would come out a little faster. Overall, great experience and would stay again if we were in Tampa.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, August 11, 2012
Thank you so much for leaving a comment about your stay for our future guests to read! Rolando is starting to get his name mentioned more and more, and I couldn’t be more proud of his service to our guests. It is a very big deal to get mentioned on Trip Advisor, and all the team do their best to get their names on here. You know, you are right about the toaster. We will look into relocating it to a better place on the bar. We also need to do a better job of letting everyone know about the overflow seating in our meeting room. I sincerely apologize for this oversight. Thank you again for taking time to fill out a review for us. It is going to help us do better for the next time you visit us!
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455 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Las Vegas, Nevada
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 25, 2012

This hotel was our home for a two nights during our visit to Tampa Bush Gardens. The hotel is very conveniently located to the theme park with free parking and a free shuttle if you choose to use it. We found it more convenient to drive than rely upon a shuttle.

The hotel rooms are spacious and bright and clean. The pool is a nice stop for the kids after a day in the park. The free breakfast was standard continental fare. The hotel staff was pleasant and very helpful with suggestions for area restaurants and driving directions.

For good value and ease of access to the theme park, I think we would stay here again.

Room Tip: Easy access to busch gardens theme park
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, July 30, 2012
Hello! Thank you for your kind review! My team and I work hard to keep the hotel looking clean, fresh and new. We are happy you enjoyed your stay with us!
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South Daytona, Florida
Top Contributor
60 reviews 60 reviews
7 hotel reviews
Reviews in 26 cities Reviews in 26 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 23, 2012

Anytime we come to visit Busch Gardens, we always stay here. We like the service and the breakfast is good. The place is kept clean and the people are good.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, July 30, 2012
Good Morning. Thank you so much for choosing us to stay with. We truly appreciate you coming to visit, and are thrilled you enjoyed your stay! Thank you for filling out a review for us on Trip Advisor. Come back soon!
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Wichita, Kansas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 18, 2012

Our family of 4 had a great time at the Holiday Inn Express by Busch Gardens. The front desk personnel went out of their way to help us find local restaurants and was helpful each time we had a request or question. Every employee I encountered was friendly and happy to help. The shuttle to Busch Gardens was a great perk. The shuttle driver made the short trip to the park a ride in itself. Robert definitely got everyone in a festive mood and ready for the roller coasters! The breakfast buffet was fully stocked even during the peak hours. I would recommend this hotel to anyone who wants the predictable quality of Holiday Inn yet the personality of a small hotel.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, July 30, 2012
Hello! Thank you so much for recognizing the front office team. They work so hard to make each and every stay special. I am gratified you had a great stay with us, and thank you for your time in filling out a review for us! We truly appreciate it. I hope you are able to come back soon!
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MN
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 16, 2012

We booked 4 rooms as there were 13 of us in our group. We arrived at the hotel around 8:30 am and was told we could park at the hotel and ride the shuttle bus over. There were around 30 of us waiting for the shuttle. Once the shuttle came, people just jumped in, even though they were not waiting there the longest.... We waited for the shuttle to come back and we still did not get our entire group on, so some of our group walked. Let's just say it's a longer walk than one thinks! By the time they got to the park they were dripping wet from sweat! A storm came through and ruined our day at Busch so we called around 5:00 to see if the shuttle would come and get us. They said yes the shuttle is out so we ventured to the front gate and waited and waited. Called the hotel again and found out the shuttle is picking up people at the zoo and another location before coming back to Busch. So here we are standing in the rain waiting. We saw a couple of taxis and said let's just go, so we paid $25.00 to get back to the hotel. Not a happy camper at this point! Now for the hotel... The rooms were very nice, the bathrooms very large. Breakfast in the morning was good, just quite busy. The shuttle is a nice service and one of the reasons we booked this hotel. I just think the hotel needs to invest in larger shuttles or more shuttles.

Room Tip: Loved our room on the top floor in the corner :) Super quiet
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, July 30, 2012
Hello. Thank you for your review. It sounds as though you truly did have an adventure during your stay. It is unfortunate some of our guests weren’t considerate when queuing up for the shuttle. Those that were waiting first should have been the first to get on. We do as much as we can to run the shuttle for the hours needed to get everyone over to the park. It seems we have a challenge when it comes to everyone sleeping in, and then all coming down at once to go. We will continue to look at how we can improve. And YES, the walk is deceiving. Busch Gardens has a wall up that makes guests walking to the park from the hotel go way down the street, just to get around the wall, and then backtrack back to the gate. As for something as uncontrollable as the weather, I can understand your unhappiness with the rain ruining your day at the park. I find it very frustrating too when I have a whole day planned and the weather doesn’t cooperate. I – by no means – feel your experience was the norm, and hope you are able to come back soon to see us. Hopefully, the liquid sunshine will hold off so you can get a whole day in at Busch Gardens!
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Stavanger, Norway
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 14, 2012

Located accross the street of Busch Gardens and with it's own Busch Gardens shuttle service, this is the place to stay if you are going to Busch Gardens.

We booked the hotel as part of package incl. tickets and all day dining through Busch Gardens website, worked out well and gives you lot of value for the money.

Rooms are spaciuos and clean, AC worked fine. Fast and friendly service by front desk staff. Parking outside hotel is free. Breakfast is included but mostly cookies and muffins, coffee was good.

Family of four ("kids" 14 and 18), 2 standard double rooms, stayed 1 night,

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, July 30, 2012
Hello and thank you for taking time to come to Trip Advisor and leave a review of our property! We truly appreciate it. The Front Office team will be thrilled to see they were mentioned again! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotonda, Florida, United States
1 review
5 of 5 stars Reviewed July 13, 2012

Robert is a very dedicated and caring employee. His customers come first. He made us feel like we were kings for our ride to Busch Gardens.

Room Tip: Love the Jacuzzi room.
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan C, General Manager at Holiday Inn Express & Suites Tampa USF-Busch Gardens, responded to this review, July 30, 2012
Hello! Thank you for your comments about Robert! He is a great shuttle driver!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Tampa USF-Busch Gardens

Address: 2807 E Busch Blvd, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Tampa
#51 Business Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Tampa USF-Busch Gardens 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
The Brand New Holiday Inn Express & Suites is adjacent to Busch Gardens / Adventure Island and is the closest hotel to the University of South Florida and University Community Health Hospital. Enjoy a comfortable stay at the new Holiday Inn in Tampa, a preferred hotel of Busch Gardens, located within walking distance of the hotel. Your family will love staying at our Florida Green Lodging designated hotel in Tampa. We're located just off I-275, directly across the street from Busch Gardens and just a mile away from USF and University Community Health Hospital. Located in the heart of Tampa, we are in close proximity to several other local attractions, including Lowry Park Zoo, Port of Tampa, Florida Aquarium, and the Museum of Science and Industry. Business travelers will appreciate the amenities and services provided at our hotel too! Our Green Lodging hotel is in close proximity to many area businesses, such as Syniverse, Verizon Information Technologies, USAA and the Anheuser-Busch and the Yuengling Breweries. In addition, we provide meeting space that can accommodate up to 60 people with free wireless Internet access. While staying at our tropically landscaped Tampa hotel, you can enjoy our premium amenities, including an outdoor swimming pool, a 24-hour fitness center, and complimentary, hot breakfast bar. Book your reservations now to take advantage of our great Tampa, FL hotel room deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Tampa Usf-Busch Gardens
Holiday Inn Express & Suites Tampa Usf-Busch Gardens Hotel Tampa
Holiday Inn Express Tampa
Holiday Inn Tampa

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