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“Exceptional staff, nice room, great view!” 4 of 5 stars
Review of Sheraton Tampa Riverwalk Hotel

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Sheraton Tampa Riverwalk Hotel
3.5 of 5 Hotel   |   200 North Ashley Drive, Tampa, FL 33602 (Downtown)   |  
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Breakfast for 2 Included
Ranked #72 of 159 Hotels in Tampa
GreenLeadersSilver level
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Exceptional staff, nice room, great view!”
4 of 5 stars Reviewed June 25, 2014

I enjoyed my two-night stay at the Sheraton while attending a conference for educators at the hotel. The staff were truly exceptional, friendly and helpful at every turn. My mom & I relaxed with tea & coffee after dinner one evening & loved the outside river view. The only negative was the nighttime noise which made it difficult to get to sleep. Overall, it was a lovely stay & I would definitely return!

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, June 28, 2014
Dear Guest,

Thank you for the great review of our hotel! We are glad that you found our staff friendly and you enjoyed your stay. We hope to welcome you back soon.

Sincerely,

AL M. ALSALEH
HOTEL NIGHT MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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673 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
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English first
1 review
3 of 5 stars Reviewed June 25, 2014

I was here for three nights for a conference. The staff is absolutely wonderful but my room smelled like smoke. It also had a horrible view that was supposed to be a riverview but you couldn't see the river and the railing was very shaky. I was given another room which was wonderful except the air didn't work. Moved to a third room. This was all in my first night. Not sure if I will visit here again.

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 23, 2014

Two nights at the Sheraton Riverwalk Hotel is definitely not enough. The rooms are good size, the bed is so inviting, staff couldn't be better and sitting on the deck watching the lights and river flow by is so relaxing. And the price is good! A great combination.

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, June 28, 2014
Dear Ms. Rosella,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

AL M. ALSALEH
HOTEL NIGHT MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holiday, Florida
1 review
4 of 5 stars Reviewed June 22, 2014

When we arrived we were greeted by Jason at the front desk who was extremely friendly. When he found out it was our anniversary he had champagne and chocolate covered strawberries sent up to our room. The room was very clean and had a nice view of the river. During our stay we were looking for things to do and were guided to outstanding places by Marcus Gardner from Valet. He was extremely helpful and friendly. We will be back to visit thanks again to Jason and Marcus for there hospitality. The ONLY complaint we have is that NO ONE informed us that you could up grade your stay to include the club house , which we would have done if we had known.

Room Tip: Make sure you ask for upgrade to club house
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, June 28, 2014
Dear Heather,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Your kind comments were shared with the entire team including Jason and Marcus. We hope to see you again very soon.

Sincerely,

AL M. ALSALEH
HOTEL NIGHT MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 20, 2014

There was not even a small bridge to keep things cool. The room was extremely small. The beds were full in size. The small bathroom was so tiny you could wash your hands from the toilet.
$18 per night parking added to the hotel room!!
Construction next door will wake you up.

  • Stayed June 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, June 27, 2014
Dear guest,

Thank you very much for taking the time to share your feedback. Our hotel has two types of beds, either double size or a king size bed. In addition, the $18 parking fee is a standard fee that downtown hotels charge through a third party that manages downtown parking due to a limited parking spaces.

Nonetheless, we are very sorry to hear that your experience wasn’t as pleasant as it should be and we hope that you will accept our sincere apology. We also hope that you will give us another chance to serve you if you are in the area.

Sincerely,

AL M. ALSALEH – HOTEL NIGHT MANAGER
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Big Ego, BC
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 17, 2014

View of river, top floor. Access to hospitality suite. Not close to convention Center but easy walk. No issues with check in or check out. Pool was a great spot to catch rays. Restaurant was good enough for me.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, June 19, 2014
Thank you very much for taking the time to share your review. Your kind feedback and gracious score are greatly appreciated and have been shared with hotel team.

We hope to see you back soon.

Sincerely,

AL M. ALSALEH - HOTEL NIGHT MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2014

Besides the great location, water front view, and super comfy beds. The staff has been amazing accommodating my every need. Joseph and PA at the bar had tons of helpful info regarding the area and are just good people you can't help but like. Great stay, good times.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, June 17, 2014
Dear Peter,

We would like to thank you very much for taking the time to share your review. We do appreciate your kind comments and generous score.

Your comments have been already with Joseph and PZ (PA), as well as with the rest of the team. We look forward to welcoming you back soon.

Sincerely,

AL M. ALSALEH
HOTEL NIGHT MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Phone Number:
Location: United States > Florida > Tampa > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 
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Also Known As:
Tampa Sheraton
Sheraton Tampa

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