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“Great visit at SheratonTampa Riverwalk” 4 of 5 stars
Review of Sheraton Tampa Riverwalk Hotel

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Sheraton Tampa Riverwalk Hotel
3.5 of 5 Hotel   |   200 North Ashley Drive, Tampa, FL 33602 (Downtown)   |  
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Breakfast for 2 Included
Ranked #71 of 159 Hotels in Tampa
GreenLeadersSilver level
New York City
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Great visit at SheratonTampa Riverwalk”
4 of 5 stars Reviewed December 23, 2013

Stayed here overnight pre-cruise with some acquaintances. It's a very clean hotel and the staff were very professional. Though I had a balcony it was not the best of views. There is a pool downstairs w/tables and umbrellas by the river. I will definitely stay here again when I sail from Tampa, Florida again.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, January 4, 2014
Greetings BlueWayTravel,
Thank you for choosing the Sheraton Tampa Riverwalk as your home in advance of your cruise. We hope your cruise was as enjoyable as the way you described your stay with us was. We appreciate your feedback and welcome you back the next time you sail out of Tampa.
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685 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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English first
Leesburg, Florida
Top Contributor
61 reviews 61 reviews
5 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 20, 2013

We were in town for an evening show, so we decided to stay over and not drive home so late. It was a great experience. As other reviewers have mentioned, they are renovating. True - it was mainly the lobby and merely changed the entrance/exit spots. The rooms were very spacious, with most of the amenities we've come to expect. No room fridge, though, which was disappointing. The broad expanse of window gave us a great view of the city. The Valet service was superlative, and the shuttle driver was beyond-excellent. He was a true gentleman.
We had dinner and breakfast here as well. Dinner was delicious and quickly served. They are used to people staying there and seeing a show at the Arts Center, so our server knew to get our orders in quickly. We were delighted with our meals, and our server Natasha went out of her way to make sure our dinner was the best possible. All the staff were friendly, stopping by the table to clear off an empty dish or glass or to make sure we didn't need anything.
Although we didn't allow time to use the pool, it looked beautiful. It is overlooking the river and has ample lounge chairs and towels for people. The Riverwalk itself begins next door, and is a delightful walk. It has ample benches for those of us who need to rest during a walk.
At night, there were lights up and down the river, which was interesting to watch. We will definitely plan more events in downtown Tampa now that we know an excellent place to stay!

Room Tip: The odd numbered rooms have a balcony and face the river. The even numbered rooms have a beautiful v...
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, January 4, 2014
Greetings cj C,
Thank you for choosing the Sheraton Tampa Riverwalk for your recent visit to downtown Tampa. We're happy to hear you had such an excellent stay. We appreciate you taking a moment to acknowledge our staff, specifically Natasha, for the excellent service you received when you enjoyed dinner in our Ashley Street Grille. We appreciate your patronage and look forward to welcoming you back to downtown Tampa and our hotel again in the near future.
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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 18, 2013

Stayed here for just one night while in town and it was just fine. The hotel is currently undergoing renovations (old hotel) but the work seem to be mainly in the lobby so it didn't affect us.

Tampa is not a huge town so anywhere downtown is a good location. Being right on the river was nice. Having the free buffet breakfast (huge bonus) as you look over the river and watch the fisherman, rowers and various birds and fish at work was great. The free shuttle to Yibor city was fantastic as well. With the free breakfast and free shuttle that is a decent savings for anyone. This seems to be more of a business-crowd type of hotel which I prefer (much quieter)

The rooms were great. Spotless and the beds were very comfortable. The only issue we had were the housekeepers outside in the hallways at 7:30-8:00am talking back and forth to each other loudly. I'm on vacation, I don't want to be up that early! There is a do not disturb sign on the door for a reason!

Overall we had no complaints and would definitely stay here again. Great staff from the valets to the front desk as well.

Room Tip: There are some rooms with balconies which I believe face the river. Get higher up rooms to cut down...
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, December 29, 2013
Greetings Cooliepops,
Thank you for your recent visit and for taking a moment to tell us about your experience. We're happy to hear that you enjoyed our scenic riverfront location and that you feel the added amenities in your package were a great value. Thank you for letting us know about the situation regarding the room attendants being too loud in the corridors so early in the morning. We will use your feedback to coach our housekeeping team for the benefit of all our guests. We appreciate your recognizing our great staff and look forward to welcoming you back again soon.
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Calgary, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 14, 2013

Sheraton Tampa Riverwalk was great. Very friendly and help staff all around. We definitely got a renovated room and it looked great, comfy beds! Lobby was being renovated while we were there but this was never an issue for us.

Great location, super close to bars, restaurants, etc Would stay here again.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, December 19, 2013
Greetings Carissa L,
Thank you for staying with us. We're delighted that you had an enjoyable visit. We appreciate your feedback and testimonial and hope to have a chance to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenacres,FL
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 25, 2013

The room was very nice. Looked newly renovated. Beds were so comfortable. They also offered a shuttle within a 3 mile radius for free. That was great. They were doing construction in the lobby the moment we checked in and the next morning at check out. It was VERY loud. Could not even here the woman checking us in. We joked with the bartender about offering a free drink for the inconvenience but he said no. Overall it was a nice room. I do think they could have offered free parking ($18 a day) or a happy hour or something due to construction.

  • Stayed November 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, December 10, 2013
Hello Blessings2013,

Thank you for choosing the Sheraton Tampa Riverwalk for your recent visit. We apologize for the inconvenience you experienced with noise from our renovations. A project like this is never convenient but we're excited to hear you enjoyed the results. Thank you for your feedback. Although the project is almost completed, we'll look into your suggestions as additional ways we can make make our guest experience more enjoyable in the meantime. We look forward to welcoming you back soon.
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Denver, Colorado, United States
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 19, 2013

So I stayed at the Sheraton Tampa Riverwalk last weekend, and I found the staff there were awesome. For example, Samantha at the front desk went all the way to find me an umbrella because it's about to rain outside. Jennifer at the club lounge was also very friendly (great smile and friendly attitude toward customers) and helpful.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, November 27, 2013
Hello Jefferson L,
Thank you for choosing the Sheraton Tampa Riverwalk for your recent stay in Tampa. We're happy to hear that you found our staff to be awesome. Thank you for sharing specific examples of why you felt so and for recognizing Samantha and Jennifer. We hope to welcome you back again soon.
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Top Contributor
129 reviews 129 reviews
24 hotel reviews
Reviews in 55 cities Reviews in 55 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 12, 2013

The staff here is excellent. Every staff member from maintenance to front desk to bell men to executives were so kind and generous. If the staff person did not know the answer to a question, they researched it and brought the information to my room. There is no concierge but the front desk staff helped with tickets and transportation. The hotel is in a good location. The hotel shuttle can transport guest to venues in close proximity. The trolley is a short walk away. The hotel is on the river. There are a lot of places in walking distance including dining venues.

The hotel is being renovated. When I checked in I was told I was in a newly renovated room. I was shocked when I walked in my room because it didn't look renovated. The headboards jumped right out at you because they were chipped and old appearing. I then read a card given to me on check in that said that part of the room was done and things like the headboard would come later.

The rooms are not spacious. Could use more renovations in terms of the wall paper, paint, etc. If already done it wasn't done very well. I think this a great location and hopefully the renovations live up to the quality of the staff. The staff makes it a 4 and the hotel is a 3.

Room Tip: River view is better. The city side is louder. You can hear all of the city traffic and emergency...
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ignacio H, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, November 20, 2013
Greetings YBtravel,
Thank you for staying with us during your recent visit to Tampa. We are delighted to hear that you found our staff to be excellent and our location to be convenient. As you alluded to, we are currently under renovations that will be completed later this year. Some elements in our renovated rooms are still in transit and we will be returning to those partially renovated rooms to complete them as these elements arrive. We appreciate your feedback and hope to have you with us again really soon.
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Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Phone Number:
Location: United States > Florida > Tampa > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 
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Also Known As:
Tampa Sheraton
Sheraton Tampa

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