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“A comfortable, refreshing stay-with everything I needed all in one place.” 5 of 5 stars
Review of Sheraton Tampa Riverwalk Hotel

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Sheraton Tampa Riverwalk Hotel
3.5 of 5 Hotel   |   200 North Ashley Drive, Tampa, FL 33602 (Downtown)   |  
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Breakfast for 2 Included
Ranked #72 of 159 Hotels in Tampa
GreenLeadersSilver level
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
“A comfortable, refreshing stay-with everything I needed all in one place.”
5 of 5 stars Reviewed November 8, 2012 via mobile

Room is spacious and comfortable. Bed was refreshing, even for a large man with a bad back. Restaurant food is tasty. Staff is exceedingly accommodating. Valet parking is convenient and well run. Room service is fast with very friendly delivery.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, November 19, 2012
Hello MohicanTraveler. We appreciate you taking the time to submit a review on our hotel. It's great to hear that you were able to dine in our restaurant and enjoyed the food. It's also great to hear that you were able to sleep comfortably in our Sweet Sleeper Bed despite having a bad back. Most importantly, thank you for recognizing the service which our staff delivered as that is always the highlight of our day. Thanks again and hope to see you again soon.
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762 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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English first
Ft. Lauderdale
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 7, 2012

my husband and i came to Tampa for a wedding. We got a really good deal on the room (plus free parking and free breakfast) through an auto club special. The room was nice and had a wonderful view of the river. The front desk staff was amazing. Super nice and attentive. After we checked into the room, we received a call from the front desk asking if we liked the room and if we had any problems. which was nice!
The man the checked us in that night (i think his name started with an H. not sure) he was really nice in showing us places to eat, and where to go jogging in the morning. would stay here again.
If I had to complain about something, I guess it would be the beds were on the hard side, but that really wasnt a big deal if you are staying a night or two. Also there was some wear on the furniture but i would rather have a nice staff than a new headboard.

Room Tip: search for deals online. we found a great one through AAA.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, November 19, 2012
Hello Adri. We are pleased to hear that both your husband and yourself enjoyed your last stay with us. Being out of town to attend a wedding should be fun and stressfree from beginning to end, so it's great to hear that from you. We hope you had a great time at the wedding and would love to see you both again in the near future. Thanks again for taking the time to submit a review on your stay.
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Monee, Illinois
Top Contributor
290 reviews 290 reviews
88 hotel reviews
Reviews in 138 cities Reviews in 138 cities
397 helpful votes 397 helpful votes
4 of 5 stars Reviewed November 6, 2012

Four of us shared a room for one night here during Guavaween. Valet parking only at $18.00 per car. Check in was easy. Got two complimentary breakfast coupons...for four people. Also had only two towels in the bathroom but a call to the front desk fixed that. Our room was clean and comfortable. Beds seemed smaller then queen size but were great along with comfy sheets and pillows. Nice flat screen tv, coffee maker in room and counter space in the bathroom was decent. Pool is big and is along the river. Can't comment on the bar since we didn't try it. Breakfast at $13.00 + seemed a bit high for the limited buffet but the two coupons did help with the cost. Free shuttle to Ybor and Channelside was nice and appreciated. The hotel staff we encountered were friendly and helpful.
We had a good stay here with no problems and would return the next time we're in the area.

Room Tip: Don't spend more for a room with a view. No one staying in this hotel needs to look out a window...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, November 19, 2012
Hello Aerowing. We appreciate you taking the time to submit a review based on your past stay with us during Guavaween. It's great to hear that your experience with us was a positive one. As you stated, the valet parking cost is at $18 a day which we are one of the lower priced options in Downtown Tampa. Thanks again for your input and hope to see you and your gang back with us on next Guavaween!
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Calgary
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2012

My boyfriend and I checked into our hotel and found that the sheets had a stain... They appeared to have been washed but we wanted the bed re-made. So I went down to the front desk where I dealt with Kyle. He was incredible. He immediately upgraded us to the club floor with an amazing view of the river and pool.
He went above and beyond. We loved Tampa Definitely will stay here again.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, November 19, 2012
Hello awillyCalgary! We are glad to hear that you and your boyfriend we able to enjoy your time with us on your past stay. It's very rewarding to hear how great our team reacted to your situation and how pleased that left you feeling. Thanks again for your input and we hope to see both your boyfriend and yourself again soon.
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Fort Lauderdale
2 reviews
5 of 5 stars Reviewed November 4, 2012

I stayed at this hotel for one night after being released from hospital. I was by myself and feeling very down and the staff was a pleasant surprise in lifting my spirits, especially Jennifer (best hotel employee I have EVER met, she is a rare gem) and Brian. The rest of staff was very nice and attentive. I highly recommend this hotel in general but especially for those who are in tampa for medical care at tampa general hospital.

The hotel was very nice. I disagree with anyone who says the accomodations are dated or unclean. In fact, I am a big germophobe and I had no issues. I am an attorney and have stayed at many high end hotels (usually for much more money and usually I am not impressed). The room was clean, spacious and had everything I needed. The bed and pillows were very comfortable.

Room Tip: balcony with riverview was really nice
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, November 19, 2012
Stephanie, thanks for taking the time to submit a review on your past stay with us. First off, we hope things are better since being released from the hospital. Second, thanks for taking notice of our team and the exceptional service received from them. We are truly proud of our team and know how lucky we are to have them- thanks for taking notice. Once again, thanks for your feedback and hope the next time we see you it would be on better circumstances and not for a visit to the hospital ;)
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Asheville, North Carolina
2 reviews
3 of 5 stars Reviewed November 3, 2012

Booo! Came to Tampa a day early before cruising. Even though the hotel was barely occupied, we got put directly across from ice machine, toilet runs, shower is pitiful. We both have "Kramer" hair. And instead of facing the river, we got to look at the high rise 20 feet away, and listen to sirens and dump trucks and cars racing with LOUD exhaust all night. The restaurant was mediocre at best and way over priced, and since you are in a commercial area, not really any other options, especially after dark! Hated it. Look elsewhere!

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, November 19, 2012
Hello Julia. We are sadden to hear that you were not able to fully enjoy the hotel and our location. It's unfortunate to hear that during your stay there were sirens outside which were too loud to bear. Please know, this is something beyond our control but definately frustrating as we can imagine. Also, as you mentioned we have a full service restaurant on property with tons of options within walking distance. We also offer a complimentary shuttle which runs until 11pm that can take you to and from these many options close by. Once again, it's unfortunate that you did not get the opportunity to fully enjoy your stay prior to the cruise but we hope you could give us another try during your next precruise outing.
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Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 3, 2012

Stayed here for 4 nights on holiday, honestly been excellent. On arriving we were given a free upgrade to a king river view room, which was spotless with Starbucks coffee in the rooms. We had dinner in the Ashley street grille downstairs which was very good, friendly service and good food. Every member of staff we have come across has been super friendly and helpful, especially the housekeeper Sheila, she is brilliant, giving us tips on going to the attractions in and around tampa. The shower in our room was really good, bed comfortable everything just great for a relaxing break! Location is goods especially with the free shuttle within 3 miles, plus only 8miles (about $25) cab journey to busch gardens.

Room Tip: River view rooms are superior
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review, November 19, 2012
Hello Sarah! Thanks for choosing to stay with us for 4 nights recently. We appreciate your loyalty to Starwood and you taking the time to submit a review on our hotel. It's great to hear that you enjoyed your experience at our Ashley Street Grille- from the food to the service. It's especially rewarding for us to hear that the service encountered from our team was top notch, especially from our one and only, Sheila in housekeeping. Thanks again and hope to see you on your next holiday getaway.
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Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Phone Number:
Location: United States > Florida > Tampa > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 
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Also Known As:
Tampa Sheraton
Sheraton Tampa

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