I arrived at the hotel at 10.55pm after flying from the west coast and the receptionist (Elle) kindly offered, upon my request a discounted rate of $64 + tax.I told her I would be right back to check in as needed to go across the street to the 7/11. When I returned, 8 minutes later, she was replaced by a rude lady (Denise) who said that Elle should never have given me this rate and she would certainly not honor it. I was tired and had to pay her $99 + tx. The next morning, the manager was friendly and professional, apologized for the rudness of the night employee and adjusted my rate to an even better rate. I decided to stay even another night. It was overall a nice stay except for the initial dealing with the night staff.
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