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“not a good experience” 2 of 5 stars
Review of Comfort Suites Sawgrass

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Comfort Suites Sawgrass
2.5 of 5 Hotel   |   8301-A W. Commercial Blvd, Tamarac, FL 33351   |  
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Ranked #3 of 6 Hotels in Tamarac
Amsterdam
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“not a good experience”
2 of 5 stars Reviewed March 23, 2009

We stayed here with a two year old after a long flight from Europe. We had booked a one bedroom suite at Mainstay Suites but were put in a one room suite in Comfort Suites. It was a bit confusing but we were jetlagged and just wanted to sleep. Wrong place... At 11 pm the security guard starting BANGING (not just knocking) on our door. We were scared stiff by all this noise, the little one woke up, and for what??? He started yelling (not just talking) to us, about being in the wrong room. WHAT?? We didn't check ourselves into this room now, did we? We told him we had been asleep and believe me, he could tell we were upset. This didn't stop him however from coming back after 15 minutes and doing exactly the same thing!!! BANGING AND YELLING at us! And he never apologized, that's what bothers us most. The reception girl was apolegetic the next morning but this clown never said sorry. Unbelievable. The room by the way wasn't bad but not great either: the carpet was sticky, the remote control didn't work, it was very noisy. Breakfast was fine, the pool and jacuzzi were great. The other personnel was friendly enough. But nothing could undo this very bad experience of our first night... We checked into a one bedroom suite the next morning at the adjoining Mainstay Suites and this was a nicer room. The hotel is about 30 minutes from the beach, depending on traffic, which was a bit far for us, travelling with a small child.

  • Stayed February 2009, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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121 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Florida
1 review
2 of 5 stars Reviewed November 22, 2008

I booked this stay from hotel.com for 2 nights. The price was great considering the location. The staff is very nice but some of the issue that I noted from this hotel is that they dont change the bed linen unless you request it even it was use by previous guest which is gross. As a new guest I expect a clean bed but NOT in this hotel which I think is very unsanitary. The bathroom is clog, the microwave over is not working properly.

  • Liked — price
  • Disliked — cleanliness
  • Stayed November 2008, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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The Netherlands
Top Contributor
85 reviews 85 reviews
85 hotel reviews
Reviews in 84 cities Reviews in 84 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed October 1, 2008

We were looking for a clean spacious room in the Ft. Lauderdale area. We found it all in this motel for less than $80.

The staff was friendly, the pool is OK and they have a good breakfast, WiFi worked perfect. Just a decent motel for a good price.

  • Liked — Reasonable price
  • Disliked — _
  • Stayed September 2008, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Toronto
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed May 12, 2008

After a positive weekend visit to this hotel, I have some very good things to say and some warnings for others.

Good: Hotel is inexpensive, rooms were large, free internet access, breakfast was edible, pool and weight room were in good condition, the staff was very helpful and generously allowed my family to take over the breakfast room (free of charge!) for a 20-person family dinner one night. My room had a microwave sink and fridge. Relatives had a room with a full kitchen.

Warnings: "Suites" is a little generous - try one large room. This hotel is supposed to be 100% non-smoking, but some guests have not paid attention to the many signs. The management appears to have tried to cover up the smell of the smoke with a heavy dose of chemical cleaner. On our visit, the second floor smelled especially bad. The first room we were given had a stain on the floor and a stain on the sheets and an especially bad stink. Thankfully, the management quickly gave us another room. I shudder to think of what may have been if there was not another room, on another floor.

I give the staff credit for changing our rooms, and especially for allowing us to use the breakfast room for the dinner. I recommend this hotel to others- but make sure you carefully check out the room when you check in! Note: this property is the same as the MainStay Suites. The two buildings are connected and have the same front desk.

  • Liked — Price, helpful staff
  • Disliked — Some rooms (a floor?) really, really smelled
  • Stayed May 2008, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manasota Key, Florida
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 21, 2008

Although thr rooms at first glance appear nice it soon becomes evident that many items need maintenance.
1) shower head clogged -bearly working
2) hair dryer full of hair
3 )No plugs in the bath and sink
4)safe did not work
5) The room was not cleaned and was dirty
6) Security door at side entrance was not locked
7) Bathroon fan extreemly noisey
8) Door key worked only after several tries.

When I mentioned these items on check out staff were very defensive. I will pass on this hotel next time

  • Liked — location
  • Disliked — poorly maintained hotel
  • Stayed March 2008, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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Florida
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 7, 2008

I stayed in this facility overnight for a two-day business trip. The stay was booked by my employer, due to close proximity to meeting location.
Front desk personnel were very helpful and friendly. After a 5-hour drive, my only request was that I receive a quiet room and they were very accomodating, also recommending near-by restaurants. The room was very comfortable and clean, had nice furnishings and a comfortable work area. The television worked properly and the heating/airconditioning unit was unusually quiet.
Also noteworthy, they have a complimentary breakfast that's much better than most.

  • Liked — cleanliness/comfort/helpful staff
  • Stayed January 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morganton, North Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 22, 2007

This is one of those hotels that is generally okay, has some nice features, but there's something about it that isn't right. I had booked this hotel for 3 nights, but after I'd spent about half an hour in the room, I knew I couldn't stay there and checked out the next morning. The wood funiture looked decent, but chairs were badly stained. The curtains were made of a dark floral material, and the bedspread was a similar pattern. They made the room seem very dark and unwelcoming. The sheets were very thin, worn and didn't seem to fit the bed. The carpet had several stains. The bathroom smelled VERY strongly of clorox... it was really overwhelming. All these things added up to an overall uncomfortable feeling, and the simple fact is, if you don't feel comfortable, you won't enjoy your stay. They offered a typical Comfort Suites breakfast, and a small fitness center that I took advantage of. Both of those were fine. Compared to other hotels in the area, this hotel is decently priced, and for someone on a tight budget who is only staying for a night or two it may be fine.

  • Liked — Fitness center and breakfast.
  • Disliked — Dark, unwelcoming rooms. Have to pay for use of business center.
  • Stayed October 2007, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Sawgrass

Address: 8301-A W. Commercial Blvd, Tamarac, FL 33351
Phone Number:
Location: United States > Florida > Tamarac
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Tamarac
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Sawgrass 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Newly RENOVATED as of October 2011, COMFORT SUITES SAWGRASS our All SUITE Hotel conveniently located on West Commercial blvd just between University drive and Pine Island road. Comfort Suites Sawgrass is located minutes to Sawgrass Expressway, I95 and Florida Turnpike, location is at its BEST. The REFRESH DECOR of our SUITES brings Comfort, with the finest accommodation at the most competitive and relaxing atmosphere. OUR SUITES are with King or Queen Beds, mini-refrigerator, microwave, coffee maker, hair dryer, iron/ironing boards. Our FREE DELUXE HOT BREAKFAST AND FREE Newspaper makes a "Great START for the morning. Our Free Internet Access, Business center, fitness room, out door heated pool and hot tub are part of our amenities in making your STAY A Relaxing and Comfort Stay! ... more   less 
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Also Known As:
Comfort Suites Sawgrass Hotel Tamarac
Comfort Suites Tamarac
Tamarac Comfort Suites

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